Tech Mahindra Process Trainer Interview Questions and Answers for Experienced

Q1. What are the roles and responsibilities of a trainer?
Ans. 
A trainer's role involves educating, assessing, and supporting learners to enhance their skills and knowledge effectively.
• Designing training programs tailored to the needs of the learners, such as creating modules for new software.

• Delivering engaging training sessions using various methods like workshops, e-learning, or hands-on activities.

• Assessing learner progress through quizzes, practical exercises, and feedback se...read more
Answered by AI
Add your answer
Q2. What strategies can be implemented to manage attrition during training sessions?
Ans. 
Implementing effective strategies can significantly reduce attrition during training sessions, enhancing engagement and retention.
• Create an engaging curriculum: Use interactive methods like role-playing or simulations to keep trainees interested.

• Provide regular feedback: Offer constructive feedback to help trainees understand their progress and areas for improvement.

• Foster a supportive environment: Encourage open commu...read more
Answered by AI
Add your answer
Q3. What is the relationship between batch throughput and performance in a processing system?
Ans. 
Batch throughput measures the efficiency of a processing system, impacting overall performance and productivity.
• Batch throughput refers to the amount of work completed in a given time frame, affecting system efficiency.

• Higher batch throughput indicates better performance, as more tasks are completed in less time.

• For example, in a manufacturing plant, increasing batch throughput can lead to faster production rates.

• Conve...read more
Answered by AI
Add your answer
Q4. What are the daily responsibilities of the training team?
Ans. 
The training team ensures effective onboarding, skill development, and continuous improvement of employees through structured training programs.
• Conduct daily training sessions to enhance employee skills, such as role-playing customer interactions.

• Develop and update training materials to reflect current processes and technologies, like creating new e-learning modules.

• Evaluate training effectiveness through assessments a...read more
Answered by AI
Add your answer
Q5. What is the S.W.O.T. analysis of training?
Ans. 
S.W.O.T. analysis evaluates strengths, weaknesses, opportunities, and threats in training programs for effective development.
• Strengths: Experienced trainers can enhance learning outcomes, e.g., a trainer with industry experience brings real-world insights.

• Weaknesses: Limited resources may hinder training effectiveness, e.g., outdated materials or insufficient training tools.

• Opportunities: Emerging technologies can impr...read more
Answered by AI
Add your answer

Q1. What is KPI KPA TAT TNA
Ans. 
KPI stands for Key Performance Indicator, KPA stands for Key Performance Area, TAT stands for Turnaround Time, TNA stands for Training Needs Analysis.
• KPIs are specific metrics used to evaluate the success of an organization or individual in achieving goals.

• KPAs are specific areas within an organization where performance is critical for success.

• TAT refers to the amount of time it takes to complete a process or task.

• TNA ...read more
Answered by AI
View 1 more answer
Q2. How to calculate throughput
Ans. 
Throughput can be calculated by dividing the total number of units produced by the total time taken to produce them.
• Calculate the total number of units produced during a specific time period.

• Determine the total time taken to produce those units.

• Divide the total number of units by the total time taken to get the throughput.

• For example, if 100 units were produced in 10 hours, the throughput would be 10 units per hour.
Answered by AI
Add your answer
Q3. (No. Trainees went live divided by No. Of trainees in the start of the batch) %
Ans. 
This formula calculates the percentage of trainees who successfully went live after training.
• The formula is: (No. Trainees went live / No. of trainees at start) * 100.

• For example, if 20 trainees started and 15 went live, the calculation is (15/20) * 100 = 75%.

• This metric helps assess the effectiveness of the training program.

• A higher percentage indicates better training outcomes and trainee preparedness.
Answered by AI
Add your answer

You will have to prepare a PPT based on a topic either given by them or you can also choose.Here they will check your presentation skills.

Q1. Tell me something about yourself
Add your answer
Q2. Why do you want to join Tech Mahindra?
Add your answer
Q3. What is your idea about Corporate Training?
Ans. 
Corporate Training is essential for enhancing employee skills and knowledge to improve performance and productivity.
• Corporate Training helps employees develop new skills and knowledge relevant to their roles.

• It improves employee performance and productivity, leading to better business outcomes.

• Corporate Training can include workshops, seminars, online courses, and on-the-job training.

• It is important for keeping employe...read more
Answered by AI
Add your answer
Q4. How to calculate throughput,FPA and attrition in a batch?
Ans. 
Throughput, FPA, and attrition can be calculated by analyzing the number of completed tasks, the number of defects, and the number of employees who have left in a batch.
• Throughput can be calculated by dividing the number of completed tasks by the total time taken to complete them.

• FPA (First Pass Acceptance) can be calculated by dividing the number of defect-free tasks by the total number of tasks.

• Attrition rate can be ...read more
Answered by AI
Add your answer
Q5. What is TNA and TNI?
Ans. 
TNA stands for Training Needs Analysis and TNI stands for Training Needs Identification.
• TNA is the process of identifying training needs within an organization.

• TNI involves assessing the skills and knowledge gaps of employees to determine training requirements.

• Both TNA and TNI are crucial for designing effective training programs and improving employee performance.
Answered by AI
Add your answer

Q1. What are your strengths and weaknesses?
Ans. 
My strengths include strong communication skills and attention to detail. My weaknesses include being overly critical of myself and sometimes struggling with time management.
• Strengths: strong communication skills

• Strengths: attention to detail

• Weaknesses: overly critical of myself

• Weaknesses: struggling with time management
Answered by AI
Add your answer

Q1. Can you describe yourself?
Ans. 
I am a dedicated and experienced process trainer with a passion for helping others succeed.
• Experienced in designing and delivering training programs

• Strong communication and interpersonal skills

• Ability to motivate and inspire learners

• Passionate about continuous learning and development

• Proven track record of improving performance and productivity
Answered by AI
Add your answer