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Exception with responsibility refers to handling unexpected situations while still being accountable for the outcome.
Acknowledge the issue and take ownership of finding a solution
Communicate effectively with stakeholders about the situation
Learn from the experience to prevent similar issues in the future
I applied via Referral and was interviewed before Mar 2021. There was 1 interview round.
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I applied via LinkedIn and was interviewed before Aug 2021. There were 2 interview rounds.
I was interviewed in Dec 2024.
posted on 20 Aug 2024
I applied via Company Website and was interviewed in Jul 2024. There was 1 interview round.
Dealing with an irate customer who was unhappy with our service
Remaining calm and empathetic towards the customer
Listening actively to understand their concerns
Offering solutions and alternatives to address their issues
Following up to ensure the problem was resolved satisfactorily
My strength lies in my ability to effectively communicate with customers and resolve their issues in a timely manner.
Excellent communication skills
Strong problem-solving abilities
Empathy towards customers' concerns
Ability to remain calm under pressure
Experience in handling difficult customers
Efficient time management skills
posted on 16 Mar 2024
Knowledge based on the Grammar
Gender inequality in working environment.
I applied via Job Portal and was interviewed in Mar 2024. There were 2 interview rounds.
based on 59 reviews
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