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I applied via Recruitment Consultant and was interviewed before Nov 2019. There were 4 interview rounds.
Customer service is important as it directly impacts customer satisfaction and loyalty.
Good customer service can lead to repeat business and positive word-of-mouth referrals.
Poor customer service can result in negative reviews and loss of customers.
Customer service can also help to identify and address issues before they escalate.
It is important to prioritize customer needs and provide timely and effective solutions.
Ex...
I applied via Referral and was interviewed in Apr 2024. There was 1 interview round.
What people are saying about TCS
TCS interview questions for designations
The process of accounting involves recording, summarizing, analyzing, and reporting financial transactions of a business.
Recording financial transactions accurately and timely
Summarizing the recorded transactions into financial statements
Analyzing the financial data to provide insights and make informed decisions
Reporting the financial information to stakeholders such as investors, creditors, and management
Ensuring com...
Get interview-ready with Top TCS Interview Questions
Yes, we can inform monthly service fee through statement to customer.
Yes, monthly service fee can be included in the statement sent to the customer for transparency.
This helps the customer keep track of their expenses and understand the charges incurred.
Including the service fee in the statement can also serve as a reminder for payment.
Examples: Telecom companies often include monthly service fees in their billing stat...
I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.
I was interviewed before Aug 2023.
I applied via Job Portal and was interviewed in Jun 2023. There were 5 interview rounds.
General topics, Logic-reasoning
I applied via Job Portal and was interviewed in Jun 2023. There were 5 interview rounds.
General topics, Logic-reasoning
Accrual is the process of recognizing revenues and expenses when they are incurred, regardless of when cash is exchanged.
Accrual accounting matches revenues to the time period in which they are earned and expenses to the time period in which they are incurred.
It provides a more accurate picture of a company's financial position compared to cash accounting.
Examples of accruals include accounts receivable, accounts payab...
Expense occurred without documentation
Inform the supervisor or finance department immediately
Try to gather any available evidence or receipts
Document the details of the expense and the circumstances surrounding it
Follow company procedures for reporting and resolving such issues
5 Interview rounds
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1.1L
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| ₹9 L/yr - ₹32 L/yr |
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