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TCS Non Voice Process Associate Interview Questions and Answers
TCS Non Voice Process Associate Interview Experiences
3 interviews found
Anonymous
I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.
About you apptitude skils
About your assignment knowledge
About yiu speaking knowledge
Interview Preparation Tips
check your computer and internet connection is working if your interview is online.
be ready to start the interview 5 to 10 minutes before.
I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.
(4 Questions)
- Q1. Introduce your self
- Ans.
I am a dedicated and hardworking individual with excellent communication skills and a passion for learning.
I have a Bachelor's degree in Business Administration from XYZ University.
I have worked as a customer service representative for ABC Company for 2 years.
I am proficient in Microsoft Office and have experience with various CRM software.
I am a quick learner and enjoy taking on new challenges.
In my free time, I enjoy...
- Q2. Your education and your family background
- Ans.
I come from a middle-class family and have completed my graduation in commerce.
I belong to a family of four, including my parents and a younger sibling.
My father works as a government employee and my mother is a homemaker.
I have completed my Bachelor's degree in Commerce from XYZ University with a first-class.
I have also completed a diploma course in computer applications.
My family has always encouraged me to pursue hi
- Q3. Your previous work experience.
- Ans.
I have worked as a customer service representative for a telecom company for 2 years.
Handled customer queries and complaints through phone and email.
Resolved technical issues related to internet and phone services.
Maintained customer records and updated billing information.
Achieved high customer satisfaction ratings through effective communication and problem-solving skills.
- Q4. Previous company wat was the job role
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.
Any topic
Any type of question
(1 Question)
- Q1. Any type of asked the question
Interview Preparation Tips
- Accounting
What people are saying about TCS
Interview questions from similar companies
I applied via Approached by Company and was interviewed before Nov 2017. There were 4 interview rounds.
Interview Questionnaire
3 Questions
- Q1. What did you do last day.
- Ans.
I worked on analyzing data and preparing reports for a client project.
Analyzed data sets to identify trends and patterns
Prepared detailed reports outlining key findings
Communicated with team members to discuss project progress
- Q2. Introduction
- Q3. Why do you want to join Genpact.
- Ans.
I want to join Genpact because of its reputation for providing excellent career growth opportunities and a dynamic work environment.
Genpact is known for its focus on employee development and training programs
I am impressed by Genpact's innovative approach to business process management
I believe working at Genpact will allow me to enhance my skills and contribute to the company's success
Interview Preparation Tips
I would like to recommend the job seekers to join it without any kind of headache.
Skills: Communication And Confidence, Communication And Confidence, Communication, Body Language, Problem Solving
Duration: 1-4 weeks
abhishek prince
I appeared for an interview before Jul 2016.
Interview Preparation Tips
Experience: Just explained educational and priffessional experience.
Tips: Always tell about your experience and education in detail.
Round: Test
Experience: Just solved the prob
Duration: 1 hour
Total Questions: 60
I applied via Naukri.com and was interviewed before Aug 2016. There were 8 interview rounds.
Interview Questionnaire
3 Questions
- Q1. 2 managers and 1 senior manager take the interview
- Q2. HR ask few questions about education and personal details
- Q3. 1. Why you selected Genpact? 2. What is your hobbies? 3. What will you do if you are not selected?
- Ans.
I selected Genpact because of its strong reputation in the industry and its focus on career growth and development.
I selected Genpact because of its strong reputation in the industry
Genpact is known for its focus on career growth and development
I believe Genpact will provide me with valuable learning opportunities
I am impressed by Genpact's commitment to innovation and technology
Interview Preparation Tips
Experience: We should type atleast 25 words per minute with 100 percent accuracy
Round: Voice versant
Experience: They give one sheet to us and we have to read those lines before going to take a call.
Then system pronounce few sentences, we have to repeat again.
System ask us to read lines with correct pronunciation
Round: Arithmetic and reasoning
Experience: Atleast we should get 50 percent in this test
General Tips: Just be confident and speak fluent English and improve subject knowledge
Skills: Communication And Confidence, Body Language, Problem Solving, Presentation Skills
Duration: 1-4 weeks
I appeared for an interview before Sep 2016.
Interview Questionnaire
4 Questions
- Q1. Tell about yourself
- Ans.
I am a dedicated and detail-oriented Process Associate with experience in handling various tasks efficiently.
Experienced in managing and organizing data
Proficient in using software and tools for data analysis
Strong attention to detail and accuracy
Excellent communication and problem-solving skills
Ability to work independently and as part of a team
- Q2. Basic knowledge of Accounting
- Q3. Situational question on if and if
- Q4. Would ask about your stream
Interview Preparation Tips
Tips: Candidate needs to be prepared on self introduction and basic accounting knowledge if been interviewed for an accounting profile.
Round: Case Study Interview
Experience: A case study may be given and the candidates opinion is been asked on that particular situation.
Tips: Read about case studies and be prepared.
Be honest.
Just tell what you really think and what you"ll actually do when are indulged in that situation and be smart too.
Round: Technical Interview
Experience: Different accounting concepts & conventions.
Journal entries for outstanding & prepaid expenses etc..,
Tips: Refer accounting concepts & conventions and journal entries
Skills: Communication And Confidence
College Name: Deccan School of Management
maheshwari chinta
Interview Questionnaire
2 Questions
- Q1. The first round will be self introduction and few question relates to our subject.
- Q2. Are you flexible with rotational shifts?
- Ans.
Yes, I am flexible with rotational shifts and have previous experience working in different shifts.
I have no issues with working in rotational shifts
I have successfully worked in different shifts in my previous job
I understand the importance of flexibility in a role like this
Interview Preparation Tips
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.
I appeared for an interview before Sep 2016.
Interview Questionnaire
2 Questions
- Q1. Why you want to join the genpact?
- Ans.
I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.
Genpact has a strong reputation in the industry for providing excellent career growth opportunities
I am impressed by the positive work environment and culture at Genpact
I believe that working at Genpact will help me enhance my skills and knowledge in the field of process management
- Q2. How much salary you expect ?
- Ans.
I expect a competitive salary based on my qualifications and experience.
I have researched the average salary range for Process Associates in the industry.
I have considered my qualifications, experience, and the responsibilities of the role.
I am open to negotiation and willing to discuss the salary package.
I value fair compensation for my skills and contributions.
I believe a mutually beneficial salary package will be de
Interview Preparation Tips
Duration: 1 hour
Total Questions: 100
Round: Manager Round
Experience: One on one meet with manager.
Skills: Communication And Confidence, Knowledge About The Company, Behavioural Skills, General Knowledge, Accounting, Accuracy
College Name: Mds University
Lovish Jain
I appeared for an interview before Nov 2016.
Interview Questionnaire
2 Questions
- Q1. Tell me anout yourself ?
- Ans.
I am a dedicated and detail-oriented individual with a background in customer service and data entry.
Background in customer service
Strong attention to detail
Experience in data entry
Excellent communication skills
- Q2. Why You want to join this company?
- Ans.
I am impressed by the company's reputation for innovation and growth in the industry.
Company's strong reputation for innovation and growth
Opportunities for career advancement
Positive work culture and employee benefits
Interview Preparation Tips
Duration: 1 hour
Total Questions: 100
Skills: Communication And Confidence, Patience, Team Working Ability, Good Knowledge Of Basics, Quick Thinking
College Name: Mdsu Ajmer
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TCS Non Voice Process Associate Interview Process
based on 3 interviews
Interview experience
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TCS Non Voice Process Associate Reviews and Ratings
based on 2 reviews
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