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TCS Non Voice Process Associate Interview Questions and Answers

Updated 14 Dec 2023

TCS Non Voice Process Associate Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About you apptitude skils

Round 3 - Assignment 

About your assignment knowledge

Round 4 - Group Discussion 

About yiu speaking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - turn off your phone so you're not distracted.
check your computer and internet connection is working if your interview is online.
be ready to start the interview 5 to 10 minutes before.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and hardworking individual with excellent communication skills and a passion for learning.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have worked as a customer service representative for ABC Company for 2 years.

    • I am proficient in Microsoft Office and have experience with various CRM software.

    • I am a quick learner and enjoy taking on new challenges.

    • In my free time, I enjoy...

  • Answered by AI
  • Q2. Your education and your family background
  • Ans. 

    I come from a middle-class family and have completed my graduation in commerce.

    • I belong to a family of four, including my parents and a younger sibling.

    • My father works as a government employee and my mother is a homemaker.

    • I have completed my Bachelor's degree in Commerce from XYZ University with a first-class.

    • I have also completed a diploma course in computer applications.

    • My family has always encouraged me to pursue hi

  • Answered by AI
  • Q3. Your previous work experience.
  • Ans. 

    I have worked as a customer service representative for a telecom company for 2 years.

    • Handled customer queries and complaints through phone and email.

    • Resolved technical issues related to internet and phone services.

    • Maintained customer records and updated billing information.

    • Achieved high customer satisfaction ratings through effective communication and problem-solving skills.

  • Answered by AI
  • Q4. Previous company wat was the job role

Interview Preparation Tips

Interview preparation tips for other job seekers - myself geetha I have done B.Sc com. sci with 3 yrs exp in the construction field and 8 months exp in teli-calling so present am looking for remote work

Non Voice Process Associate Interview Questions Asked at Other Companies

Q1. Tell about Computer special keys and there functions
asked in Cognizant
Q2. What's your favorite software?
Q3. What is your capacity of control your mind ?
asked in WNS
Q4. Which type of accident by watching the video?
asked in Intouch
Q5. Tell me some topic without non stop for 2 minutes.

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Assignment 

Any topic

Round 2 - Aptitude Test 

Any type of question

Round 3 - One-on-one 

(1 Question)

  • Q1. Any type of asked the question

Interview Preparation Tips

Topics to prepare for TCS Non Voice Process Associate interview:
  • Accounting
Interview preparation tips for other job seekers - I am a efficent worker and hard worker. Responsibbility leeding in all workes

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Nov 2017. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What did you do last day.
  • Ans. 

    I worked on analyzing data and preparing reports for a client project.

    • Analyzed data sets to identify trends and patterns

    • Prepared detailed reports outlining key findings

    • Communicated with team members to discuss project progress

  • Answered by AI
  • Q2. Introduction
  • Q3. Why do you want to join Genpact.
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a dynamic work environment.

    • Genpact is known for its focus on employee development and training programs

    • I am impressed by Genpact's innovative approach to business process management

    • I believe working at Genpact will allow me to enhance my skills and contribute to the company's success

  • Answered by AI

Interview Preparation Tips

General Tips: All the rounds were taken in a single day.
I would like to recommend the job seekers to join it without any kind of headache.
Skills: Communication And Confidence, Communication And Confidence, Communication, Body Language, Problem Solving
Duration: 1-4 weeks

I appeared for an interview before Jul 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Just explained educational and priffessional experience.
Tips: Always tell about your experience and education in detail.

Round: Test
Experience: Just solved the prob
Duration: 1 hour
Total Questions: 60

I applied via Naukri.com and was interviewed before Aug 2016. There were 8 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. 2 managers and 1 senior manager take the interview
  • Q2. HR ask few questions about education and personal details
  • Q3. 1. Why you selected Genpact? 2. What is your hobbies? 3. What will you do if you are not selected?
  • Ans. 

    I selected Genpact because of its strong reputation in the industry and its focus on career growth and development.

    • I selected Genpact because of its strong reputation in the industry

    • Genpact is known for its focus on career growth and development

    • I believe Genpact will provide me with valuable learning opportunities

    • I am impressed by Genpact's commitment to innovation and technology

  • Answered by AI

Interview Preparation Tips

Round: Typing test
Experience: We should type atleast 25 words per minute with 100 percent accuracy

Round: Voice versant
Experience: They give one sheet to us and we have to read those lines before going to take a call.
Then system pronounce few sentences, we have to repeat again.
System ask us to read lines with correct pronunciation

Round: Arithmetic and reasoning
Experience: Atleast we should get 50 percent in this test

General Tips: Just be confident and speak fluent English and improve subject knowledge
Skills: Communication And Confidence, Body Language, Problem Solving, Presentation Skills
Duration: 1-4 weeks

I appeared for an interview before Sep 2016.

Interview Questionnaire 

4 Questions

  • Q1. Tell about yourself
  • Ans. 

    I am a dedicated and detail-oriented Process Associate with experience in handling various tasks efficiently.

    • Experienced in managing and organizing data

    • Proficient in using software and tools for data analysis

    • Strong attention to detail and accuracy

    • Excellent communication and problem-solving skills

    • Ability to work independently and as part of a team

  • Answered by AI
  • Q2. Basic knowledge of Accounting
  • Q3. Situational question on if and if
  • Q4. Would ask about your stream

Interview Preparation Tips

Round: HR Interview
Tips: Candidate needs to be prepared on self introduction and basic accounting knowledge if been interviewed for an accounting profile.

Round: Case Study Interview
Experience: A case study may be given and the candidates opinion is been asked on that particular situation.
Tips: Read about case studies and be prepared.
Be honest.
Just tell what you really think and what you"ll actually do when are indulged in that situation and be smart too.

Round: Technical Interview
Experience: Different accounting concepts & conventions.
Journal entries for outstanding & prepaid expenses etc..,
Tips: Refer accounting concepts & conventions and journal entries

Skills: Communication And Confidence
College Name: Deccan School of Management

Interview Questionnaire 

2 Questions

  • Q1. The first round will be self introduction and few question relates to our subject.
  • Q2. Are you flexible with rotational shifts?
  • Ans. 

    Yes, I am flexible with rotational shifts and have previous experience working in different shifts.

    • I have no issues with working in rotational shifts

    • I have successfully worked in different shifts in my previous job

    • I understand the importance of flexibility in a role like this

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: in second round amcat online aptitude test will be conducted.
in that topics will be arithmetics, reasoing, english and finace will the sections. one should qualify the amcat to get short listed.

I appeared for an interview before Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Why you want to join the genpact?
  • Ans. 

    I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.

    • Genpact has a strong reputation in the industry for providing excellent career growth opportunities

    • I am impressed by the positive work environment and culture at Genpact

    • I believe that working at Genpact will help me enhance my skills and knowledge in the field of process management

  • Answered by AI
  • Q2. How much salary you expect ?
  • Ans. 

    I expect a competitive salary based on my qualifications and experience.

    • I have researched the average salary range for Process Associates in the industry.

    • I have considered my qualifications, experience, and the responsibilities of the role.

    • I am open to negotiation and willing to discuss the salary package.

    • I value fair compensation for my skills and contributions.

    • I believe a mutually beneficial salary package will be de

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Round: Manager Round
Experience: One on one meet with manager.

Skills: Communication And Confidence, Knowledge About The Company, Behavioural Skills, General Knowledge, Accounting, Accuracy
College Name: Mds University

I appeared for an interview before Nov 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me anout yourself ?
  • Ans. 

    I am a dedicated and detail-oriented individual with a background in customer service and data entry.

    • Background in customer service

    • Strong attention to detail

    • Experience in data entry

    • Excellent communication skills

  • Answered by AI
  • Q2. Why You want to join this company?
  • Ans. 

    I am impressed by the company's reputation for innovation and growth in the industry.

    • Company's strong reputation for innovation and growth

    • Opportunities for career advancement

    • Positive work culture and employee benefits

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 1 hour
Total Questions: 100

Skills: Communication And Confidence, Patience, Team Working Ability, Good Knowledge Of Basics, Quick Thinking
College Name: Mdsu Ajmer

TCS Interview FAQs

How many rounds are there in TCS Non Voice Process Associate interview?
TCS interview process usually has 3 rounds. The most common rounds in the TCS interview process are One-on-one Round, Resume Shortlist and Assignment.

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TCS Non Voice Process Associate Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
View more
TCS Non Voice Process Associate Salary
based on 5 salaries
₹1.2 L/yr - ₹5 L/yr
11% more than the average Non Voice Process Associate Salary in India
View more details

TCS Non Voice Process Associate Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

3.5

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

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