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TCS Non Voice Process Associate Interview Questions and Answers

Updated 14 Dec 2023

TCS Non Voice Process Associate Interview Experiences

3 interviews found

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 9 Dec 2023

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Nov 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About you apptitude skils

Round 3 - Assignment 

About your assignment knowledge

Round 4 - Group Discussion 

About yiu speaking knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - turn off your phone so you're not distracted.
check your computer and internet connection is working if your interview is online.
be ready to start the interview 5 to 10 minutes before.

Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 21 Apr 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Introduce your self
  • Ans. 

    I am a dedicated and hardworking individual with excellent communication skills and a passion for learning.

    • I have a Bachelor's degree in Business Administration from XYZ University.

    • I have worked as a customer service representative for ABC Company for 2 years.

    • I am proficient in Microsoft Office and have experience with various CRM software.

    • I am a quick learner and enjoy taking on new challenges.

    • In my free time, I enjoy...

    • Answered by AI
    Add your answer
  • Q2. Your education and your family background
  • Ans. 

    I come from a middle-class family and have completed my graduation in commerce.

    • I belong to a family of four, including my parents and a younger sibling.

    • My father works as a government employee and my mother is a homemaker.

    • I have completed my Bachelor's degree in Commerce from XYZ University with a first-class.

    • I have also completed a diploma course in computer applications.

    • My family has always encouraged me to pursue hi

    • Answered by AI
    Add your answer
  • Q3. Your previous work experience.
  • Ans. 

    I have worked as a customer service representative for a telecom company for 2 years.

    • Handled customer queries and complaints through phone and email.

    • Resolved technical issues related to internet and phone services.

    • Maintained customer records and updated billing information.

    • Achieved high customer satisfaction ratings through effective communication and problem-solving skills.

    • Answered by AI
    Add your answer
  • Q4. Previous company wat was the job role
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - myself geetha I have done B.Sc com. sci with 3 yrs exp in the construction field and 8 months exp in teli-calling so present am looking for remote work

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Non Voice Process Associate Interview Questions & Answers

user image Anonymous

posted on 13 Apr 2022

I applied via Company Website and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Assignment 

Any topic

Round 2 - Aptitude Test 

Any type of question

Round 3 - One-on-one 

(1 Question)

  • Q1. Any type of asked the question
    • Add your answer

Interview Preparation Tips

Topics to prepare for TCS Non Voice Process Associate interview:
  • Accounting
Interview preparation tips for other job seekers - I am a efficent worker and hard worker. Responsibbility leeding in all workes

What people are saying about TCS

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a technical lead
2w (edited)
Help to Understand
I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)
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Interview questions from similar companies

Process Associate Interview Questions & Answers

Genpact user image Dilip Kumar Rai

posted on 1 Dec 2019

Interview Questionnaire 

14 Questions

  • Q1. AP
    • Add your answer
  • Q2. P2P
    • Add your answer
  • Q3. P2P process
    • Add your answer
  • Q4. Contingent liabilities
    • Add your answer
  • Q5. Into
    • Add your answer
  • Q6. Previous company experience
  • Ans. 

    I have 2 years of experience working as a Process Associate at XYZ Corp.

    • Managed data entry tasks efficiently

    • Analyzed and improved processes to increase efficiency

    • Collaborated with team members to meet deadlines

    • Answered by AI
    Add your answer
  • Q7. Accruals
    • Add your answer
  • Q8. Types of accruals
  • Ans. 

    Accruals are expenses incurred but not yet paid or revenue earned but not yet received.

    • Accrued expenses: expenses incurred but not yet paid, such as salaries, interest, and taxes

    • Accrued revenue: revenue earned but not yet received, such as interest income and accounts receivable

    • Deferred expenses: expenses paid in advance but not yet incurred, such as prepaid rent and insurance

    • Deferred revenue: revenue received in advan...

    • Answered by AI
    Add your answer
  • Q9. Sap mm
    • Add your answer
  • Q10. SLA
    • Add your answer
  • Q11. 2 way match
    • Add your answer
  • Q12. 3 way match
    • Add your answer
  • Q13. Current CTC
  • Ans. 

    My current CTC is INR 5 lakhs per annum.

    • My current salary is INR 5 lakhs per annum.

    • I am currently earning INR 5 lakhs per year.

    • My current compensation package is INR 5 lakhs per annum.

    • Answered by AI
    Add your answer
  • Q14. Willing to relocate
  • Ans. 

    Yes, I am willing to relocate for the right opportunity.

    • I am open to relocating for a better career opportunity

    • I have relocated in the past for work and am comfortable with the process

    • I understand the benefits of relocating for career growth and development

    • Answered by AI
    Add your answer

Process Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 2 Jul 2022

I applied via Walk-in and was interviewed before Jul 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

Self Introduction and past experience were asked.

Round 3 - Technical 

(1 Question)

  • Q1. As I was interviewed for a voice process, My pitch was tested.
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Salary Discussion was done. For 1-3 years of experience, the package was 3.5 LPA. For freshers, it was 2.9 LPA.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Genpact Process Associate interview:
  • Self Introduction
  • Clear commuication
Interview preparation tips for other job seekers - If you are looking for money only and capable of bearing unlimited stress, then join Genpact as a process Associate/SME/ PD. There is no learning opportunity there. If you got selected for a voice process that too for the Hindi language, you will be trapped and there will be no promotion throughout your Genpact career. For example, If I am a Hindi agent taking 350 calls per day, then why will they promote me as SME and let me take 5 calls per day. They will lose 345 calls. The only thing they see is CALLS PER DAY. I don't have much idea about the nonvoice processes.

Process Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 25 Feb 2022

Round 1 - HR 

(1 Question)

  • Q1. Why you want to leave your prevuous jobs
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good company need to work hard

Process Associate Interview Questions & Answers

Genpact user image

posted on 8 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. I joined there has a fresher so they just asked simple basic Accounting related questions.
    • Add your answer
  • Q2. They check how much ur interested in to this job, softskills, communication skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be prepared all fundamental and accounting questions the mostly encourage people who are much interested to do job with utmost seniority.

Process Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 1 Apr 2021

I appeared for an interview in Mar 2021.

Interview Questionnaire 

1 Question

  • Q1. Question was related to my graduation. And work experience, skills, career point of view.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fist of all keep strong your learning attitude. Don't be scared about it.
Keep good communication skill.

Process Associate Interview Questions & Answers

Genpact user image Anonymous

posted on 30 Dec 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire 

4 Questions

  • Q1. I was asked about myself
  • Ans. My name, schooling, university name from where I passout graduation, my family background, my hobbies, etc..
    • Answered Anonymously
    Add your answer
  • Q2. Why I want to do the job
    • Add your answer
  • Q3. As I'm fresher I want to gain knowledge and experience.
    • Add your answer
  • Q4. Some account relatable questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about what are you speaking and don't speak wrong without knowing any answer.. Speak with a smile on ur face

Process Associate Interview Questions & Answers

Genpact user image

posted on 6 Jan 2022

I applied via capage.in and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basic questions related to CV and whether I am aware of the process in which I will be working
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing as such, be real, don't be fake, be smart while negotiating during the time of salary discussion, it would be time taking but one needs to be patient
More about working at TCS
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#6 Best Mega Company - 2021

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#2 Best Mega IT/ITES Company - 2021

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TCS Interview FAQs

How many rounds are there in TCS Non Voice Process Associate interview?
TCS interview process usually has 3 rounds. The most common rounds in the TCS interview process are Assignment, Aptitude Test and One-on-one Round.

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TCS Non Voice Process Associate Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
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TCS Non Voice Process Associate Salary
based on 5 salaries
₹1.2 L/yr - ₹5 L/yr
11% more than the average Non Voice Process Associate Salary in India
View more details

TCS Non Voice Process Associate Reviews and Ratings

based on 2 reviews

3.5/5

Rating in categories

3.5

Skill development

4.0

Work-life balance

3.5

Salary

3.0

Job security

3.0

Company culture

3.0

Promotions

4.0

Work satisfaction

Explore 2 Reviews and Ratings
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