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TCS Developer cum Support Interview Questions and Answers

Updated 7 Feb 2018

TCS Developer cum Support Interview Experiences

1 interview found

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. How the bots monitor and tell me the process
  • Ans. 

    Bots monitor and provide process updates through automated tracking and reporting systems.

    • Bots use automated tracking tools to monitor processes.

    • They collect data and provide real-time updates on the progress.

    • Bots can send notifications or generate reports to inform about the process status.

    • Examples of monitoring bots include chatbots that track customer support tickets or workflow bots that monitor task completion.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Rolls and responsibilities

General Tips: You should be very confident and don't be hesitate,speak fluently without any distraction and keep smile on a face
Skills: Communication, Body Language, Analytical Skills
Duration: 1-4 weeks

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - Assignment 

Hai iam ns,ramakrishna i can compately in dipoma in final deee branch 2023 in dipoma promated

Round 2 - Technical 

(3 Questions)

  • Q1. I can when in this companey
  • Q2. When apprament letter
  • Ans. 

    The question seems to be asking about the timing of an appointment letter.

    • An appointment letter is typically sent out before a scheduled meeting or interview.

    • It is important to confirm the timing and details mentioned in the appointment letter.

    • If the appointment letter is not received on time, it is advisable to follow up with the sender.

  • Answered by AI
  • Q3. Monday i can jain in this companey

Interview Preparation Tips

Interview preparation tips for other job seekers - wipro companey i can apply in post custmar care extive thanku in hr
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self.
  • Q2. Why want to join this job.
  • Ans. 

    I want to join this job because, I want to grow my career and enhance my skile and being a self independent

  • Answered Anonymously
  • Q3. What is your weakness and strength?
  • Ans. 

    My strengthis my ability to stay organised and mange multiple tasks at once I have the projects dwon into smaller tasks and finding efficient ways to complete them and My weakness is that I something take too long finish tasks, but I am working on it.

  • Answered Anonymously
  • Q4. What are your career goals?
  • Q5. Tell me about your family background
  • Ans. 

    A about my family background I have four members in my family including me my father is a farmer, my mother is a house wife also and my sister pursuing graduation

  • Answered Anonymously
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Aptitude Test 

English,typing, reasoning

Round 2 - Case Study 

Regarding customer support process based questions

Round 3 - HR 

(2 Questions)

  • Q1. Tell me something about your self?
  • Q2. Where do you see your self in next 5 years?
Round 4 - One-on-one 

(1 Question)

  • Q1. Why should we hire you ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Never join tech Mahindra for any job role , management are super toxic ,they hire you on basis of contract and keep increasing it. Never ask you to resign but the TLs,Managers behaviour are very rude and toxic ,upon asking for accepting resignation cause of health issues even after giving medical certificate.They forced you to work and said that either you get termination letter or stay and work as you are working.
Overall work experience is very worst.
Agar apni mental health pyari hai toh bhai don't Join tech Mahindra ,TCS, Infosys, Accenture jaise MNCs.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
  • Ans. 

    My future goal is to become a senior Desktop Support Engineer and achieve industry certifications.

    • Obtain industry certifications such as CompTIA A+ and Microsoft Certified Desktop Support Technician (MCDST)

    • Gain experience in troubleshooting complex technical issues

    • Lead projects to improve efficiency and productivity in the IT department

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is dhcp ?
  • Ans. 

    DHCP stands for Dynamic Host Configuration Protocol. It is a network management protocol used to automatically assign IP addresses to devices on a network.

    • DHCP assigns IP addresses to devices on a network

    • It also provides other network configuration information such as subnet mask and default gateway

    • DHCP servers lease IP addresses to devices for a specific period of time

    • DHCP helps in reducing manual configuration errors

  • Answered by AI
  • Q2. How to boot a new laptop
  • Ans. 

    To boot a new laptop, you need to press the power button and wait for the operating system to load.

    • Press the power button to turn on the laptop

    • Wait for the manufacturer's logo to appear on the screen

    • The operating system will start loading

    • Enter any necessary login credentials if prompted

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

It was Easy to medium . overall good

Round 2 - Coding Test 

It was Medium to tough level

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is fifo lifo
  • Ans. 

    FIFO (First In, First Out) and LIFO (Last In, First Out) are inventory management methods.

    • FIFO: Items that are added first are the first to be removed. Like a queue.

    • LIFO: Items that are added last are the first to be removed. Like a stack.

  • Answered by AI
  • Q2. Whole data structure concepts
Round 4 - HR 

(2 Questions)

  • Q1. What do you want to change in this country if you get a chance
  • Ans. 

    I would focus on improving access to quality education for all citizens.

    • Implementing policies to ensure equal opportunities for education

    • Investing in infrastructure and resources for schools in underserved areas

    • Providing scholarships and financial aid for students from low-income families

    • Promoting vocational training programs to address skills gaps in the workforce

  • Answered by AI
  • Q2. I don't remember
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Job Portal and was interviewed in Oct 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

First Round was assessment test round, Which includes English + Cognitive questions

Round 2 - Technical 

(1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Python code snippets for different codes
  • Q2. SQL Queries on Joins
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - Soft skill 

(2 Questions)

  • Q1. What is your Favorite movie ?
  • Ans. 

    My favorite movie is The Shawshank Redemption.

    • Directed by Frank Darabont

    • Based on a Stephen King novella

    • Set in a prison in Maine

    • Themes of hope, friendship, and redemption

    • Starring Tim Robbins and Morgan Freeman

  • Answered by AI
  • Q2. What is your Favorite colour?
  • Ans. 

    My favorite color is blue because it reminds me of the calming ocean and clear skies.

    • Blue is associated with calmness and tranquility

    • It symbolizes trust, loyalty, and confidence

    • Examples: navy blue, sky blue, royal blue

  • Answered by AI
Round 2 - Technical 

(2 Questions)

  • Q1. What is power draining?
  • Ans. 

    Power draining refers to the excessive consumption of power by a device or system, leading to decreased battery life or performance.

    • Power draining can occur due to background apps running constantly on a device.

    • Faulty hardware components can also contribute to power draining.

    • Settings such as high screen brightness or frequent data syncing can increase power draining.

    • Examples include a smartphone losing battery quickly ...

  • Answered by AI
  • Q2. What is VPN? When you use it?
  • Ans. 

    VPN stands for Virtual Private Network. It is used to create a secure connection over the internet, allowing users to access private networks remotely.

    • VPN encrypts data to ensure privacy and security

    • It allows users to access restricted websites or content

    • Commonly used for remote work, accessing company networks, and bypassing geo-restrictions

    • Examples include NordVPN, ExpressVPN, and Cisco AnyConnect

  • Answered by AI

Skills evaluated in this interview

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