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TCS Desktop Support Engineer Interview Questions and Answers for Experienced

Updated 20 Nov 2024

TCS Desktop Support Engineer Interview Experiences for Experienced

4 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2024. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

Medium to hard question.

Round 3 - Coding Test 

One is easy problem another one medium problem.

Round 4 - HR 

(3 Questions)

  • Q1. Tell me about your self.
  • Q2. What is your project.
  • Q3. What is your stregth.
  • Ans. 

    My strength lies in my ability to troubleshoot technical issues efficiently and effectively.

    • Strong problem-solving skills

    • Excellent communication skills

    • Ability to work well under pressure

    • Attention to detail

    • Experience with various operating systems and software applications

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidents and gives answer very smartly.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Hardware desktop and laptop concerned
  • Q2. How to network issued resolved
  • Ans. 

    Network issues can be resolved by troubleshooting the network connection, checking hardware and software settings, and seeking help from IT professionals if needed.

    • Troubleshoot network connection by checking cables, routers, and switches

    • Verify network settings on the device and ensure correct IP address and DNS settings

    • Update network drivers and firmware to ensure compatibility and stability

    • Reset network settings or re...

  • Answered by AI
Round 3 - Case Study 

Laptop or desktop display not showing what do you do

Round 4 - HR 

(1 Question)

  • Q1. Tell me about your self

Desktop Support Engineer Interview Questions Asked at Other Companies for undefined

Q1. Internet is not working, what are the troubleshooting option we h ... read more
Q2. How to know the hostname of client system through the remote syst ... read more
Q3. What is MAC address and IP address ?
Q4. Where we can see system \ application error logs??
Q5. Corrupted Boot files, Boot mgr is missing or corrupted what is th ... read more

I applied via Naukri.com and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself?
  • Q2. Ask me technical questions related my field...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest with your answer...

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Interview 

(2 Questions)

  • Q1. Question related to computer hardware
  • Q2. Question related to computer networking

Interview Preparation Tips

Topics to prepare for TCS Desktop Support Engineer interview:
  • Computer Hardware
  • Computer Networking
Interview preparation tips for other job seekers - Juniper SRX 240 switch and router configuration and knowledge ;
Cisco CBS 240 switch - routers configuration and knowledge ;

Hardware and technical knowledge.

You are ready to do a JOB.

Kind Regards

TCS interview questions for designations

 IT Desktop Support Engineer

 (2)

 Engineer- Customer Support

 (2)

 System Support Engineer

 (1)

 Information Technology Support Engineer

 (2)

 Senior Technical Support Engineer

 (1)

 Desktop and Network Support

 (1)

 Desktop Support Engineer L1 and L2

 (1)

 Support Engineer

 (3)

Interview questions from similar companies

I was interviewed in Sep 2016.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about Your project
  • Ans. 

    Developed a web-based project management tool for a software development company.

    • Used Agile methodology for development

    • Implemented features like task assignment, progress tracking, and team collaboration

    • Integrated with third-party tools like GitHub and Slack

    • Designed a user-friendly interface with responsive design

    • Deployed on AWS using EC2 and RDS

  • Answered by AI
  • Q2. Tell me about your CV!
  • Ans. 

    My CV showcases my experience in software development, including projects in Java, Python, and web development.

    • Experience in Java, Python, and web development

    • Worked on projects involving database management systems

    • Familiar with Agile development practices

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Tough! But manuplative ,yes manuplative ,I feel that your test scores are manuplated by the company! You score full marks in the test , but you are mechanical engineer you might not qualify for the next round! I say this as per ny experience . POINTER ,BRANCH and then score in this test describe the overall perfomance!
Tips: The company is totally for IT engineers if you are from other branch fonnot hope much, have a backup.
Duration: 1 hour 20 minutes
Total Questions: 80

Round: Technical + HR Interview
Experience: They Play with your minds,yes they do! Believe me donot show tough expressions!
Tips: Stay Calm ,they are not to scare you!

Skills: Technical, knowledge, gritt, Behavioural Skills
College Name: Atharva College Of Engineering

I was interviewed in May 2017.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your Project done in 4th year Btech
  • Ans. 

    Developed a web-based project management system for tracking tasks and deadlines.

    • Used HTML, CSS, JavaScript for front-end development

    • Implemented backend using Node.js and MongoDB for database management

    • Incorporated user authentication and authorization features

    • Utilized Agile methodology for project management

  • Answered by AI

Interview Preparation Tips

Round: Test
Duration: 3 hours

Round: Technical + HR Interview
Experience: They asked several questions regarding all the bio data and some computer questions and some hr level questions

Round: Resume Shortlist
Experience: Resume got shortlisted and I got the Job that time I even can't believe that

College Name: ITER BHUBANESWSR

I was interviewed before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. How to start an induction motor?
  • Ans. 

    An induction motor can be started by providing a rotating magnetic field.

    • Use a three-phase power supply to create a rotating magnetic field

    • The magnetic field induces a current in the rotor, causing it to rotate

    • The motor may require a starting capacitor or a starting winding to provide the initial torque

    • Once the motor reaches its rated speed, the starting mechanism can be switched off

  • Answered by AI
  • Q2. Tell me something about yourself?
  • Ans. 

    I am a passionate software engineer with 5 years of experience in developing web applications using various technologies.

    • Experienced in full stack web development

    • Proficient in languages like JavaScript, Python, and Java

    • Familiar with frameworks like React, Node.js, and Spring Boot

    • Strong problem-solving and analytical skills

    • Excellent team player with good communication skills

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: It was a wonderful experience overall. Giving an online test with my batch mates was amazing. I did the test very well and with ease.
Tips: Just enter the exam hall with confidence...
Duration: 1 hour 30 minutes
Total Questions: 90

Round: Technical + HR Interview
Experience: As I was strong in basics so I was able to answer this quest. He asked few related questions and I was able to give right answers.
Tips: Be strong in core subject basics and forget the rest of the subjects completely. They just want to see how much faithful you are with whatever you do. Moreover, just tell your name, state of birth, schooling, hobbies, etc(with free mind). They are just recruiters and not butchers, so stay calm as much as you can.

College Name: Maharaja Agrasen Institute Of Technology, Delhi

I was interviewed in Mar 2017.

Interview Preparation Tips

Skills: Interpersonal Communication, Tech Question

I was interviewed in Dec 2016.

Interview Questionnaire 

1 Question

  • Q1. About yourself and technical questions

Interview Preparation Tips

Round: Test
Experience: We had an aptitude test with puzzles and verbal
Tips: Concentrate on aptitude
Duration: 1 hour
Total Questions: 60

Round: Technical + HR Interview
Experience: Formal question are asked and mostly communication is important

College Name: Sri Krishna College Of Engineering And Technology

I was interviewed before May 2016.

Interview Questionnaire 

3 Questions

  • Q1. Why do u want to enter software industry??
  • Ans. 

    Passion for problem-solving and creating innovative solutions drives my interest in software industry.

    • Passion for problem-solving and creating innovative solutions

    • Interest in technology and its impact on society

    • Opportunity for continuous learning and growth

    • Desire to work on cutting-edge projects and contribute to advancements in the field

  • Answered by AI
  • Q2. Why infosys??
  • Ans. 

    Infosys is a global leader in technology services and consulting, known for its innovative solutions and strong company culture.

    • Infosys has a strong reputation for delivering high-quality technology solutions to clients worldwide.

    • The company offers a wide range of opportunities for career growth and development.

    • Infosys has a collaborative and inclusive work culture that values diversity and innovation.

  • Answered by AI
  • Q3. Tell something about ur final year project
  • Ans. 

    Developed a web-based project management system for tracking tasks and deadlines

    • Used HTML, CSS, JavaScript for front-end development

    • Implemented backend using Node.js and MongoDB for database management

    • Incorporated user authentication and authorization features

    • Tested the system for performance and security vulnerabilities

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: In this round company chooses the resume of candidates they believe are suitable for the job

Round: Test
Experience: This round basically tests your logical reasoning skills and your mathematical ability
Duration: 30 minutes
Total Questions: 60

Round: Technical Interview
Experience: Being a metallurgical engineer and trying to enter in a software industry I was mostly asked as to why I want to enter into this sector and other hr questions. To some extent I was drilled on my final year project in engineering

College Name: NIT Raipur

TCS Interview FAQs

How many rounds are there in TCS Desktop Support Engineer interview for experienced candidates?
TCS interview process for experienced candidates usually has 3-4 rounds. The most common rounds in the TCS interview process for experienced candidates are Resume Shortlist, HR and Technical.
How to prepare for TCS Desktop Support Engineer interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Desktop Support, Desktop Administration, Desktop Engineering, desktop and Hardware Installation.
What are the top questions asked in TCS Desktop Support Engineer interview for experienced candidates?

Some of the top questions asked at the TCS Desktop Support Engineer interview for experienced candidates -

  1. How to network issued resol...read more
  2. What is your streg...read more
  3. Time shifts day and night shifts Location any location ok or ...read more

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TCS Desktop Support Engineer Interview Process for Experienced

based on 2 interviews

1 Interview rounds

  • Resume Shortlist Round
View more
TCS Desktop Support Engineer Salary
based on 305 salaries
₹1.6 L/yr - ₹7.5 L/yr
37% more than the average Desktop Support Engineer Salary in India
View more details

TCS Desktop Support Engineer Reviews and Ratings

based on 40 reviews

3.6/5

Rating in categories

3.5

Skill development

3.5

Work-life balance

3.3

Salary

4.1

Job security

3.7

Company culture

3.2

Promotions

3.3

Work satisfaction

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