Inayam Infotech Desktop Support Engineer Interview Questions, Process, and Tips

BSOD stands for Blue Screen of Death. It is an error screen displayed on Windows operating systems when a critical system error occurs.

• BSOD is also known as a stop error or a system crash

• It is usually caused by hardware or software issues

• BSOD displays a message with error codes and information about the error

• It requires a restart of the system to fix the issue

The latest version of processor is Intel Core i9-11900K.

• The latest processor is from Intel's 11th generation Core series.

• It has a base clock speed of 3.5 GHz and can boost up to 5.3 GHz.

• It has 8 cores and 16 threads.

• It uses the LGA 1200 socket and supports PCIe 4.0.

• Other latest processors include AMD Ryzen 9 5950X and Apple M1 chip.

The latest version of MS Office is Microsoft Office 2021.

• Microsoft Office 2021 is the latest version of MS Office.

• It was released on October 5, 2021.

• It includes updated versions of Word, Excel, PowerPoint, and Outlook.

• It also includes new features like Dark Mode and Dynamic Arrays in Excel.

TCP/IP is a set of protocols used for communication between devices on the internet.

• TCP/IP stands for Transmission Control Protocol/Internet Protocol.

• It is a set of rules that governs how data is transmitted over the internet.

• TCP is responsible for ensuring that data is delivered reliably and in order.

• IP is responsible for routing data packets to their intended destination.

• Examples of TCP/IP applications include web br

A script error is an error that occurs when a script fails to execute properly.

• Script errors can occur in web browsers when JavaScript code fails to execute properly.

• These errors can prevent a website from functioning correctly.

• Common causes of script errors include syntax errors, missing files, and conflicts with other scripts.

• Debugging tools can be used to identify and fix script errors.

POP3 and IMAP are email protocols used for retrieving emails from a mail server.

• POP3 stands for Post Office Protocol version 3 and is used to download emails from a mail server to a local device.

• IMAP stands for Internet Message Access Protocol and is used to access emails on a mail server without downloading them to a local device.

• POP3 is a simple protocol and is suitable for users with limited storage space on their d...read more

The solution to the 'No operating system found' error is to check the boot order, ensure the hard drive is properly connected, and repair or reinstall the operating system.

• Check the boot order in the BIOS settings and make sure the hard drive is set as the first boot device.

• Ensure that the hard drive is properly connected to the computer's motherboard and power supply.

• If the operating system files are corrupted or miss...read more

Bad pool caller is a blue screen error caused by issues with device drivers or hardware.

• Update or reinstall device drivers

• Check for hardware issues

• Run memory diagnostic tool

• Disable antivirus temporarily

• Perform system restore

• Seek professional help if problem persists

To fix corrupted boot files or missing/corrupted Boot Manager, you can use the Windows Recovery Environment.

• Boot into the Windows Recovery Environment using installation media or the Advanced Startup Options.

• Select the appropriate language and keyboard layout.

• Choose 'Troubleshoot' > 'Advanced options' > 'Command Prompt'.

• Run the following commands: bootrec /fixboot, bootrec /fixmbr, bootrec /rebuildbcd.

• Restart the compu

This issue could be caused by various factors such as incorrect IP configuration, network cable issues, or network adapter problems.

• Check the IP configuration settings on the device

• Ensure that the network cable is properly connected and not damaged

• Verify that the network adapter is functioning properly

• Check for any network outages or issues with the router or switch

• Try resetting the network adapter or restarting the de...read more