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Tata Motors Customer Care Executive Interview Questions and Answers for Freshers

Updated 28 Jun 2024

Tata Motors Customer Care Executive Interview Experiences for Freshers

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
More than 8 weeks
Result
-

I appeared for an interview before Jun 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you work here for this company
  • Ans. 

    I work here because of the company's strong reputation, commitment to customer satisfaction, and opportunities for growth.

    • Strong reputation in the industry

    • Commitment to customer satisfaction

    • Opportunities for growth and advancement

  • Answered by AI
  • Q2. How will you work here
  • Ans. 

    I will work here by providing excellent customer service, resolving issues efficiently, and continuously improving my skills.

    • I will actively listen to customers' concerns and provide timely and accurate solutions.

    • I will strive to exceed customer expectations by going above and beyond to ensure their satisfaction.

    • I will collaborate with team members to share best practices and improve overall customer experience.

    • I will ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - good company

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Nov 2019. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. What is the Finance ?
  • Ans. 

    Finance is the management of money and investments, including activities such as budgeting, investing, and financial planning.

    • Finance involves the management of money and assets.

    • It includes activities such as budgeting, investing, and financial planning.

    • Finance helps individuals and organizations make informed financial decisions.

    • Financial statements and reports are used to analyze and track financial performance.

    • Examp...

  • Answered by AI
  • Q2. What is the source of finance?
  • Ans. 

    Sources of finance include equity, debt, and retained earnings.

    • Equity financing involves selling ownership shares in the company to investors.

    • Debt financing involves borrowing money from lenders and paying it back with interest.

    • Retained earnings are profits that are reinvested back into the company.

    • Other sources of finance include grants, subsidies, and crowdfunding.

    • The choice of finance depends on factors such as the ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview judge the person i.q.and represents mental ability

Interview Questionnaire 

1 Question

  • Q1. Why you want to join In TVS MOTOR

I applied via Walk-in and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is important part of sales?
  • Ans. 

    Building strong relationships with customers is an important part of sales.

    • Building trust and rapport with customers

    • Understanding customer needs and providing tailored solutions

    • Effective communication and active listening

    • Providing excellent customer service

    • Following up and maintaining long-term relationships

    • Adapting to changing market trends and customer preferences

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Feet body language, smart skill, face on smile, attitude .

Interview Questionnaire 

1 Question

  • Q1. Car specification

I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your strength

Interview Preparation Tips

Interview preparation tips for other job seekers - Strength shit and feel relaxed

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you what to join bajaj automobile
  • Ans. 

    I want to join Bajaj Automobile because of their strong reputation in the industry and their commitment to innovation and customer satisfaction.

    • Bajaj Automobile has a strong reputation in the industry for producing high-quality vehicles.

    • They have a track record of innovation and introducing new technologies in their products.

    • Bajaj Automobile is known for their focus on customer satisfaction and providing excellent afte...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Always stay active for the update regarding that perticular brand and for your competitors too it's give knowledge and you can easily make the strategy for upcoming projects.

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself.
  • Ans. 

    Experienced sales executive with a proven track record in exceeding targets and building strong client relationships.

    • 10+ years of experience in sales, with expertise in B2B and B2C markets

    • Consistently achieved and surpassed sales targets by 20% for the past 5 years

    • Built and maintained a portfolio of key clients, resulting in a 30% increase in revenue

    • Strong negotiation and communication skills, with the ability to close...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Sale the cars in Maruti Suzuki
Convert to customer to purchase the car
Explain the about the features and benefits about the cars
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Introduce yourself
  • Ans. 

    Dynamic sales executive with a proven track record in exceeding targets and building strong client relationships.

    • Over 5 years of experience in sales, consistently achieving 120% of sales targets.

    • Skilled in building rapport with clients, resulting in a 30% increase in repeat business.

    • Proficient in CRM software, which helped streamline the sales process and improve efficiency.

    • Successfully led a team of 5 sales representa...

  • Answered by AI
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Regardless of the career paths you choose, dedicate yourself fully and continue learning, particularly from your mistakes; patience and consistency are essential.
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Sale the smartphone
  • Ans. 

    I would highlight the smartphone's features, benefits, and unique selling points to showcase its value to the customer.

    • Highlight the smartphone's key features such as camera quality, battery life, and processing speed

    • Explain the benefits of using the smartphone, such as improved productivity, entertainment options, and connectivity

    • Emphasize the unique selling points of the smartphone, such as exclusive software feature...

  • Answered by AI
  • Q2. If customer ask discount then how do u handle?
  • Ans. 

    I would explain the value of our product/service and try to negotiate a win-win solution.

    • Understand the customer's needs and reasons for asking for a discount

    • Highlight the unique features and benefits of our product/service

    • Offer alternative solutions such as bundling or payment plans

    • Be willing to negotiate within reason

    • Maintain a positive and professional attitude throughout the conversation

  • Answered by AI

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Customer Care Executive interview for freshers?
Tata Motors interview process for freshers usually has 1 rounds. The most common rounds in the Tata Motors interview process for freshers are HR.
What are the top questions asked in Tata Motors Customer Care Executive interview for freshers?

Some of the top questions asked at the Tata Motors Customer Care Executive interview for freshers -

  1. Keep you profile point after po...read more
  2. Be confide...read more

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Tata Motors Customer Care Executive Interview Process for Freshers

based on 1 interview

Interview experience

5
  
Excellent
View more
Tata Motors Customer Care Executive Salary
based on 85 salaries
₹1 L/yr - ₹4 L/yr
13% less than the average Customer Care Executive Salary in India
View more details

Tata Motors Customer Care Executive Reviews and Ratings

based on 21 reviews

4.3/5

Rating in categories

4.7

Skill development

4.8

Work-life balance

4.4

Salary

4.8

Job security

4.5

Company culture

4.6

Promotions

4.6

Work satisfaction

Explore 21 Reviews and Ratings
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Compare Tata Motors with

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