Tata AIA Life Insurance Service Advisor Interview Questions and Answers

Aptitude , vocn, maths, sales

Q1. Hr round with detailed information on role
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Q1. Your resume background
Ans. 
I have a diverse background in retail management, customer service, and team leadership.
• Managed a team of 15 retail associates in a fast-paced environment

• Implemented customer service training programs to improve satisfaction rates

• Led inventory management initiatives to reduce costs and increase efficiency
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Q2. Previous expirience
Ans. 
I have 5 years of experience in retail management, including 2 years as an Assistant Manager.
• Managed a team of 15 employees, overseeing their schedules and performance

• Implemented new sales strategies that resulted in a 10% increase in revenue

• Handled customer complaints and resolved issues effectively
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Q3. Why sbilife in your view
Ans. 
Sbilife offers a strong reputation, competitive products, and a commitment to customer service.
• Sbilife has a strong reputation in the insurance industry

• They offer competitive products and services

• The company has a commitment to excellent customer service
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Q4. Answer Your strength and weekness
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Q1. Personal introduction round
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Q2. Question on achivements
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If the customer is rash how you will respond

Q1. It was face to face discussion with Area manager about industry and product
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Q1. Only salary discussion was there
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Q1. Tell me about yourself?
Ans. 
Experienced professional with strong leadership skills and a proven track record in management.
• Over 5 years of experience in management roles

• Successfully led teams to achieve targets and deliver projects on time

• Proficient in strategic planning, budgeting, and resource allocation

• Strong communication and interpersonal skills

• Ability to analyze data and make informed decisions

• Example: As a Deputy Manager at XYZ Company, I ...read more
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Q2. Tell me about previous Job role?
Ans. 
I was responsible for managing a team and overseeing daily operations.
• Managed a team of 10 employees

• Developed and implemented new strategies to improve efficiency

• Monitored performance and provided feedback to team members

• Handled customer complaints and resolved issues

• Collaborated with other departments to ensure smooth operations
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Attitude test by talking and everything.

Q1. Past working experience
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Q2. How can u do cross sell
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