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Tata AIA Life Insurance Service Advisor Interview Questions and Answers

Updated 10 Aug 2024

Tata AIA Life Insurance Service Advisor Interview Experiences

1 interview found

Service Advisor Interview Questions & Answers

user image Mahananda Maity

posted on 10 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Service Advisor with a passion for customer service and problem-solving.

    • Over 5 years of experience in automotive service industry

    • Strong communication and interpersonal skills

    • Ability to handle customer inquiries and complaints effectively

    • Proficient in using service management software

    • Proven track record of increasing customer satisfaction ratings

  • Answered by AI
  • Q2. Information about company

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Today it is Thursday.After 132 days,it will be

Round 3 - Aptitude Test 

What is the value of c , If 8 is 4% of a, and 4 is 8% of b. c equals b/a.

Round 4 - Group Discussion 

Find the speed of the train, if a train 142 m long passes a pole in 6 seconds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir my name Rahul kumar maurya.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude , vocn, maths, sales

Round 2 - HR 

(1 Question)

  • Q1. Hr round with detailed information on role
Round 3 - One-on-one 

(4 Questions)

  • Q1. Your resume background
  • Ans. 

    I have a diverse background in retail management, customer service, and team leadership.

    • Managed a team of 15 retail associates in a fast-paced environment

    • Implemented customer service training programs to improve satisfaction rates

    • Led inventory management initiatives to reduce costs and increase efficiency

  • Answered by AI
  • Q2. Previous expirience
  • Ans. 

    I have 5 years of experience in retail management, including 2 years as an Assistant Manager.

    • Managed a team of 15 employees, overseeing their schedules and performance

    • Implemented new sales strategies that resulted in a 10% increase in revenue

    • Handled customer complaints and resolved issues effectively

  • Answered by AI
  • Q3. Why sbilife in your view
  • Ans. 

    Sbilife offers a strong reputation, competitive products, and a commitment to customer service.

    • Sbilife has a strong reputation in the insurance industry

    • They offer competitive products and services

    • The company has a commitment to excellent customer service

  • Answered by AI
  • Q4. Answer Your strength and weekness
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal introduction round
  • Q2. Question on achivements
Round 2 - Case Study 

If the customer is rash how you will respond

I applied via Referral and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(1 Question)

  • Q1. It was face to face discussion with Area manager about industry and product
Round 3 - HR 

(1 Question)

  • Q1. Only salary discussion was there

Interview Preparation Tips

Interview preparation tips for other job seekers - You should have basic knowledge of insurance industry and common products.

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. More about knowledge and personal experience.

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be real and confidence go with the flow and go like u have nothing to lose u will crack any interview.

I applied via Recruitment Consultant and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell us something about your family.
  • Q2. Academics.
  • Q3. What do you know about Kotak?
  • Q4. As I have attended some webinars so, they asked the related questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't get nervous because giving an interview is an awesome experience.
You must be confident while giving the interview.
Try to define yourseIf in the interview.
You are going for an interview, you should know about the company.

I applied via Naukri.com and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about your self
  • Q2. What is insurance
  • Ans. 

    Insurance is a contract between an individual and an insurance company to protect against financial loss.

    • Insurance provides financial protection against unexpected events

    • Premiums are paid to the insurance company in exchange for coverage

    • Types of insurance include health, auto, home, and life insurance

    • Insurance policies have terms and conditions that must be followed to receive benefits

    • Insurance companies use actuarial

  • Answered by AI
  • Q3. How much knowledge you have about insurance
  • Ans. 

    I have a good understanding of insurance policies and their coverage.

    • I have worked in the insurance industry for 3 years

    • I have completed a course on insurance policies and their coverage

    • I have experience in handling insurance claims

    • I am familiar with different types of insurance such as life, health, auto, and home insurance

  • Answered by AI
  • Q4. Are you ready to work with us in lockdown situation

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear formal dress be confident
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
  • Ans. 

    Experienced professional with strong leadership skills and a proven track record in management.

    • Over 5 years of experience in management roles

    • Successfully led teams to achieve targets and deliver projects on time

    • Proficient in strategic planning, budgeting, and resource allocation

    • Strong communication and interpersonal skills

    • Ability to analyze data and make informed decisions

    • Example: As a Deputy Manager at XYZ Company, I ...

  • Answered by AI
  • Q2. Tell me about previous Job role?
  • Ans. 

    I was responsible for managing a team and overseeing daily operations.

    • Managed a team of 10 employees

    • Developed and implemented new strategies to improve efficiency

    • Monitored performance and provided feedback to team members

    • Handled customer complaints and resolved issues

    • Collaborated with other departments to ensure smooth operations

  • Answered by AI
Round 3 - Aptitude Test 

Attitude test by talking and everything.

Interview Preparation Tips

Interview preparation tips for other job seekers - Very comfortable and friendly behaviour of the recruiter.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past working experience
  • Q2. How can u do cross sell

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good organization work life balance is good , working environment is also good
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Tata AIA Life Insurance Interview FAQs

How many rounds are there in Tata AIA Life Insurance Service Advisor interview?
Tata AIA Life Insurance interview process usually has 1 rounds. The most common rounds in the Tata AIA Life Insurance interview process are One-on-one Round.

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