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ICICI Prudential Life Insurance Service Advisor Interview Questions and Answers

Updated 16 Oct 2023

ICICI Prudential Life Insurance Service Advisor Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Coding Test 

Today it is Thursday.After 132 days,it will be

Round 3 - Aptitude Test 

What is the value of c , If 8 is 4% of a, and 4 is 8% of b. c equals b/a.

Round 4 - Group Discussion 

Find the speed of the train, if a train 142 m long passes a pole in 6 seconds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Sir my name Rahul kumar maurya.

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Ans. 

    Experienced Service Advisor with a passion for customer service and problem-solving.

    • Over 5 years of experience in automotive service industry

    • Strong communication and interpersonal skills

    • Ability to handle customer inquiries and complaints effectively

    • Proficient in using service management software

    • Proven track record of increasing customer satisfaction ratings

  • Answered by AI
  • Q2. Information about company

I was interviewed before Aug 2020.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - I was hired in campus recruitment drive, my only advice to you is just be confident out there, eat food from recruiters plate if they offer just be who you are, speak loud and clear.

I applied via Campus Placement and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Multiple topics on Business, Ethics and others

Round 2 - One-on-one 

(1 Question)

  • Q1. Basic HR and Resume based questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, you will regret forever unless you want to be in the insurance sector.

No work life balance, toxic culture and people. Saturdays are working and people make you work even on holidays.

Think twice before entering this company and mostly this is not only my experience but for a lot of people. Most of them can't exit cause they are part of the system for long or have restricted skillset.

Don't ruin your life

I applied via Naukri.com and was interviewed in Oct 2019. There were 7 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I have no question because I love Max life insurance and love Forever.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is very marvelous and also very interesting because most of coleage is very intelligent and mostly I love this people because they are polished in their field.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Why Max Life?how did u come to know about us?
  • Q2. Say something about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be honest to the interviewer also be prepared about why u r leaving the last organization.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is current role?
  • Q2. What is future plan?
  • Ans. 

    My future plan is to continue developing my leadership skills, gaining more experience in the industry, and eventually moving into a higher management position.

    • Continue developing leadership skills through training and mentorship programs

    • Gain more experience in the industry by taking on challenging projects and responsibilities

    • Work towards moving into a higher management position by consistently delivering results and

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Behavioral 

(3 Questions)

  • Q1. It asked me my personal details family details what did I do in the previous company.
  • Q2. Why did I leave my previous company?
  • Q3. What was the salary in my previous company?
Round 2 - Behavioral 

(1 Question)

  • Q1. Asked about my previous company, what I did there, whether I can do operations, how long I worked in operations.Then told me about the job regarding Reliance company.

Interview Preparation Tips

Interview preparation tips for other job seekers - Then he told me what to do about Reliance. The discuss also worked on salary and extra incentives .
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
No response

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude , vocn, maths, sales

Round 2 - HR 

(1 Question)

  • Q1. Hr round with detailed information on role
Round 3 - One-on-one 

(4 Questions)

  • Q1. Your resume background
  • Ans. 

    I have a diverse background in retail management, customer service, and team leadership.

    • Managed a team of 15 retail associates in a fast-paced environment

    • Implemented customer service training programs to improve satisfaction rates

    • Led inventory management initiatives to reduce costs and increase efficiency

  • Answered by AI
  • Q2. Previous expirience
  • Ans. 

    I have 5 years of experience in retail management, including 2 years as an Assistant Manager.

    • Managed a team of 15 employees, overseeing their schedules and performance

    • Implemented new sales strategies that resulted in a 10% increase in revenue

    • Handled customer complaints and resolved issues effectively

  • Answered by AI
  • Q3. Why sbilife in your view
  • Ans. 

    Sbilife offers a strong reputation, competitive products, and a commitment to customer service.

    • Sbilife has a strong reputation in the insurance industry

    • They offer competitive products and services

    • The company has a commitment to excellent customer service

  • Answered by AI
  • Q4. Answer Your strength and weekness
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jun 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal introduction round
  • Q2. Question on achivements
Round 2 - Case Study 

If the customer is rash how you will respond

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ICICI Prudential Life Insurance Interview FAQs

How many rounds are there in ICICI Prudential Life Insurance Service Advisor interview?
ICICI Prudential Life Insurance interview process usually has 4 rounds. The most common rounds in the ICICI Prudential Life Insurance interview process are Resume Shortlist, Coding Test and Aptitude Test.

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ICICI Prudential Life Insurance Service Advisor Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
ICICI Prudential Life Insurance Service Advisor Salary
based on 4 salaries
₹1.2 L/yr - ₹3.6 L/yr
20% less than the average Service Advisor Salary in India
View more details

ICICI Prudential Life Insurance Service Advisor Reviews and Ratings

based on 4 reviews

4.8/5

Rating in categories

4.8

Skill development

4.8

Work-life balance

4.8

Salary

4.8

Job security

4.9

Company culture

4.8

Promotions

4.8

Work satisfaction

Explore 4 Reviews and Ratings
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