Tao Digital Voice Process Executive Interview Questions and Answers

Q1. Tell me something about yourself?
Ans. 
I am a dedicated and hardworking individual with a passion for customer service and communication.
• I have a Bachelor's degree in Communication Studies.

• I have previous experience working in customer service roles.

• I am proficient in handling customer queries and providing solutions.

• I am a good listener and have excellent communication skills.

• I am a team player and enjoy working in a fast-paced environment.
Answered by AI
Add your answer
Q2. What are you hobbies?
Ans. 
My hobbies include reading, painting, and hiking.
• Reading: I enjoy reading fiction novels and self-help books.

• Painting: I like to paint landscapes and abstract art in my free time.

• Hiking: I love exploring nature trails and challenging myself with new hikes.
Answered by AI
Add your answer

Q1. Why do you want to join genpact?
Ans. 
I want to join Genpact because of its reputation for providing excellent career growth opportunities and a positive work environment.
• Genpact is known for its strong focus on employee development and training programs.

• I am impressed by Genpact's commitment to innovation and technology in the outsourcing industry.

• I believe that working at Genpact will allow me to enhance my skills and contribute to the company's success.

• ...read more
Answered by AI
Add your answer
Q2. What your short and long term goals?
Ans. 
My short term goal is to enhance my communication skills and excel in my role as a Voice Process Executive. My long term goal is to progress into a leadership position within the company.
• Short term goal: Improve communication skills through training and practice

• Short term goal: Meet or exceed performance targets consistently

• Long term goal: Develop leadership qualities by taking on additional responsibilities

• Long term g...read more
Answered by AI
Add your answer

Q1. What is your favourite hobby?
Ans. 
My favourite hobby is painting. I find it relaxing and therapeutic.
• I enjoy experimenting with different painting techniques and styles

• I often paint landscapes and abstract art

• Painting allows me to express my creativity and emotions

• I attend painting workshops to learn new skills and techniques
Answered by AI
Add your answer
Q2. How does a bank generates revenue?
Ans. 
Banks generate revenue through various sources such as interest on loans, fees for services, investment income, and trading activities.
• Interest on loans: Banks earn revenue by charging interest on loans provided to customers.

• Fees for services: Banks charge fees for services such as account maintenance, ATM usage, and wire transfers.

• Investment income: Banks generate revenue through investments in securities, bonds, and ...read more
Answered by AI
Add your answer

Q1. What is your name
Add your answer
Q2. Interview will be conducted on zoom
Add your answer

Q1. Tell me about yourself
Ans. 
I am a dedicated and experienced professional with a strong background in customer service and communication skills.
• Over 5 years of experience in customer service roles

• Excellent communication skills, both written and verbal

• Proven track record of resolving customer issues efficiently

• Strong attention to detail and ability to multitask

• Proficient in using CRM systems and Microsoft Office suite
Answered by AI
Add your answer
Q2. Why should we hire you
Ans. 
I have strong communication skills, a proven track record in customer service, and a passion for helping others.
• I have excellent verbal and written communication skills, which are essential for a voice process executive role.

• I have a proven track record in providing exceptional customer service, resolving issues efficiently and effectively.

• I am passionate about helping others and ensuring customer satisfaction, which a
Answered by AI
Add your answer
Q3. What is ur strength
Ans. 
My strength lies in my excellent communication skills, ability to multitask, and problem-solving capabilities.
• Excellent communication skills - able to effectively convey information and listen actively

• Ability to multitask - can handle multiple tasks simultaneously without compromising quality

• Problem-solving capabilities - adept at analyzing situations and finding practical solutions
Answered by AI
Add your answer
Q4. What is ur weakness
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overanalyze my work and strive for perfection

• I can be too self-critical at times

• I am working on finding a balance between striving for excellence and accepting imperfections
Answered by AI
Add your answer

Q1. Why you want to do Voice process job
Ans. 
I enjoy interacting with people and using my communication skills to assist others.
• Enjoy helping customers resolve issues

• Good communication skills

• Comfortable speaking on the phone

• Ability to multitask and problem solve

• Desire to work in a fast-paced environment
Answered by AI
Add your answer

Q1. Sentence construction, Repeat the sentences
Add your answer
Q2. Storytelling, Basic questions
Add your answer

Assessing your ability to understand and process written infarction

Q1. Basically they were checking the communication by talking random topic.
Add your answer
Q2. Package discussion
Add your answer

Q1. Tell me about yourself?
Ans. 
I am a dedicated and experienced Voice Process Executive with a strong background in customer service and communication skills.
• Over 5 years of experience in handling customer queries and providing solutions over the phone

• Proficient in using CRM software to track customer interactions and resolve issues efficiently

• Excellent communication skills with a focus on active listening and problem-solving

• Ability to work under pr...read more
Answered by AI
Add your answer
Q2. Why are you interested in this position?
Ans. 
I am interested in this position because I have a passion for customer service and enjoy helping people over the phone.
• I have strong communication skills and enjoy interacting with others.

• I am detail-oriented and can handle multiple tasks efficiently.

• I have previous experience in a similar role, where I excelled in resolving customer issues.

• I am excited about the opportunity to work in a dynamic and fast-paced environm
Answered by AI
Add your answer