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Sutherland Global Services Technical Support Interview Questions and Answers

Updated 6 Jan 2022

Sutherland Global Services Technical Support Interview Experiences

1 interview found

Interview Questionnaire 

1 Question

  • Q1. Self intro and fluency check

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall good. All the best

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Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. What is service now
  • Ans. 

    ServiceNow is a cloud-based platform that provides IT service management, IT operations management, and business management solutions.

    • Cloud-based platform for IT service management

    • Offers IT operations management solutions

    • Provides business management solutions

    • Used for ticketing, workflow automation, and asset management

  • Answered by AI
  • Q2. What are O365 features
  • Ans. 

    O365 features refer to the various tools and applications included in Microsoft Office 365 for productivity and collaboration.

    • Email and calendar services through Outlook

    • Online storage and file sharing with OneDrive

    • Collaboration tools like Microsoft Teams

    • Web conferencing with Skype for Business

    • Office applications such as Word, Excel, and PowerPoint

  • Answered by AI

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(3 Questions)

  • Q1. What is inheritance
  • Ans. 

    Inheritance is a concept in object-oriented programming where a class can inherit attributes and methods from another class.

    • Allows for code reusability by creating a new class based on an existing class

    • Derived class (subclass) inherits properties and behaviors from a base class (superclass)

    • Can have multiple levels of inheritance, creating a hierarchy of classes

    • Example: Animal class can be a base class with Dog and Cat

  • Answered by AI
  • Q2. What is polymorphism
  • Ans. 

    Polymorphism is the ability of a function or method to behave differently based on the object it is acting upon.

    • Polymorphism allows objects of different classes to be treated as objects of a common superclass.

    • It enables a single interface to be used for different data types or classes.

    • Examples include method overloading and method overriding in object-oriented programming.

  • Answered by AI
  • Q3. Write a code for string reverse
  • Ans. 

    Code to reverse a string using array of characters

    • Iterate through half of the string and swap characters from start and end

    • Use a temporary variable to store the character being swapped

    • Handle edge cases like empty string or single character string

  • Answered by AI
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. HRSS Process related questions and HRIS skill assessment
  • Q2. Ask about scenarios happened before and how we tackled it with our problem solving skills.
  • Q3. Data Management process and what should be done before completing XYZ task, whose approval is required for what and how workflow works, etc
  • Ans. 

    Data management process involves understanding workflow, required approvals, and tasks before completing XYZ task.

    • Understand the data management process and workflow for completing XYZ task

    • Identify the necessary approvals required before completing the task

    • Ensure proper documentation and record-keeping throughout the process

    • Collaborate with relevant stakeholders to streamline the workflow

    • Regularly review and update the...

  • Answered by AI
Round 3 - Group Discussion 

Attitude test with local language

Round 4 - HR 

(1 Question)

  • Q1. Personality check and check on intention for applying the job
Round 5 - One-on-one 

(1 Question)

  • Q1. Call with VP who commited progress in the organisation and asks some normal questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be good at negotiation
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Coding Test 

2 coding questions and should complete one after another

Round 2 - Aptitude Test 

60 min test with multiple choice questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Live coding or some questions

I was interviewed in Nov 2021.

Round 1 - Coding Test 

(3 Questions)

Round duration - 150 minutes
Round difficulty - Medium

It was an Aptitude test and Technical objective test of 60 minutes followed by a Coding test of 90 minutes.There was a 1 hour gap b/w the two tests.

  • Q1. 

    String Compression Task

    Develop an algorithm that compresses a string by replacing consecutive duplicate characters with the character followed by the count of its repetitions, if that count exceeds 1.

    E...

  • Q2. 

    Binary Tree K-Sum Paths Problem

    Given a binary tree where each node contains an integer value, and a number 'K', your task is to find and output all paths in the tree where the sum of the node values equa...

  • Q3. 

    Longest Increasing Subsequence Problem Statement

    Given an array of integers with 'N' elements, determine the length of the longest subsequence where each element is greater than the previous element. This...

Round 2 - Video Call 

(3 Questions)

Round duration - 50 minutes
Round difficulty - Medium

This was also a Data Structures and Algorithms round where I was asked to solve 2 coding problems explaining my approach with proper Complexity Analysis . After the coding questions were over there was some time left so the interviewer asked me some concepts related to DBMS.

  • Q1. 

    Trapping Rainwater Problem Statement

    You are provided with an array/list named 'ARR' of size 'N'. This array represents an elevation map where 'ARR[i]' indicates the elevation of the 'ith' bar. Calculate ...

  • Q2. 

    Next Permutation Task

    Design a function to generate the lexicographically next greater permutation of a given sequence of integers that form a permutation.

    A permutation contains all integers from 1 to N...

  • Q3. Can you explain indexing in databases?
Round 3 - Video Call 

(5 Questions)

Round duration - 60 minutes
Round difficulty - Medium

This round was also held on Google Meet where I was supposed to code 2 problems in a Google Doc. After the coding questions , I was asked some core concepts related to OS.

  • Q1. 

    Two Sum Pair Finding Task

    Given an array of integers ARR of length N and an integer Target, your objective is to find and return all pairs of distinct elements in the array that sum up to the Target.

    Inp...

  • Q2. 

    Convert Sentence Problem Statement

    Convert a given string 'S' into its equivalent representation based on a mobile numeric keypad sequence. Using the keypad layout shown in the reference, output the seque...

  • Q3. What do you mean by FCFS (First-Come, First-Served)?
  • Q4. How would you implement a solution to print numbers from 1 to 100 using more than two threads in an optimized manner?
  • Q5. What is the difference between a process and a thread?

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAUST Global interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, Aptitude, DBMS, OOPSTime required to prepare for the interview - 4 monthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

Round 1 - Technical 

(1 Question)

  • Q1. Microcontrollers, Protocols, Interfaces, etc.
Round 2 - Technical 

(1 Question)

  • Q1. Digital circuits, micro processor interfaces, protocols, previous projects, etc.
Round 3 - HR 

(4 Questions)

  • Q1. What are your strengths and weaknesses?
  • Q2. Where do you see yourself in 5 years?
  • Q3. Tell me about yourself.
  • Q4. Why are you looking for a change?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good and satisfactory work environment.

I was interviewed in Feb 2021.

Round 1 - Coding Test 

(2 Questions)

Round duration - 70 Minutes
Round difficulty - Medium

This round had 40 MCQ's followed by 2 questions of DS and Algo. The programming questions were preety standard and can be solved within 30 minutes.

  • Q1. 

    Count Inversions Problem Statement

    Given an integer array ARR of size N, your task is to find the total number of inversions that exist in the array.

    An inversion is defined for a pair of integers in the...

  • Q2. 

    Subarray With Given Sum Problem Statement

    Given an array ARR of N integers and an integer S, determine if there exists a contiguous subarray within the array with a sum equal to S. If such a subarray exis...

Round 2 - Video Call 

(6 Questions)

Round duration - 60 Minutes
Round difficulty - Easy

This round had 1 question from Linked List in which I had to first explain my approach and then code the solution. This was followed by some questions from OOPS , C++ and OS.

  • Q1. 

    Middle of a Linked List

    You are given the head node of a singly linked list. Your task is to return a pointer pointing to the middle of the linked list.

    If there is an odd number of elements, return the ...

  • Q2. What do you mean by virtual functions in C++?
  • Q3. Can you explain the concepts of method overloading and method overriding in object-oriented programming?
  • Q4. Can you explain the difference between static and dynamic linking in operating systems?
  • Q5. What is a linker error in C++?
  • Q6. What is the difference between inline functions and macros in C++?
Round 3 - HR 

(2 Questions)

Round duration - 30 Minutes
Round difficulty - Easy

This is a cultural fitment testing round. HR was very frank and asked standard questions. Then we discussed about my role.

  • Q1. What is something about you that is not included in your resume?
  • Q2. Why should we hire you?

Interview Preparation Tips

Eligibility criteriaAbove 7 CGPAHewlett Packard Enterprise interview preparation:Topics to prepare for the interview - Data Structures, Algorithms, System Design, Aptitude, DBMS, OS, OOPSTime required to prepare for the interview - 4 MonthsInterview preparation tips for other job seekers

Tip 1 : Must do Previously asked Interview as well as Online Test Questions.
Tip 2 : Go through all the previous interview experiences from Codestudio and Leetcode.
Tip 3 : Do at-least 2 good projects and you must know every bit of them.

Application resume tips for other job seekers

Tip 1 : Have at-least 2 good projects explained in short with all important points covered.
Tip 2 : Every skill must be mentioned.
Tip 3 : Focus on skills, projects and experiences more.

Final outcome of the interviewSelected

Skills evaluated in this interview

I applied via Walk-in and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1.Do you have email ID/contact no. of interviewer? Have you already scheduled the interview in BOSCH?
  • Q2. Could you tell me the process to give the interview?

Interview Preparation Tips

Interview preparation tips for other job seekers - Kindly be polite in Company's premises. Be accurate and respect their time and your time too. They will
help you for further interview process.

1]Aptitude round
2]Technical round
3]HR round
4]Final round

Thank You!

Interview Questionnaire 

2 Questions

  • Q1. There was a written and coding round
  • Q2. There were 2 technical rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was medium and was good experience.

Sutherland Global Services Interview FAQs

How to prepare for Sutherland Global Services Technical Support interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Technical Support, Troubleshooting, Communication Skills, Networking and Storage.

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Sutherland Global Services Technical Support Salary
based on 36 salaries
₹1.9 L/yr - ₹4.5 L/yr
9% less than the average Technical Support Salary in India
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Sutherland Global Services Technical Support Reviews and Ratings

based on 6 reviews

2.3/5

Rating in categories

2.2

Skill development

2.2

Work-life balance

3.0

Salary

1.5

Job security

2.2

Company culture

1.4

Promotions

2.2

Work satisfaction

Explore 6 Reviews and Ratings
Technical Support

Chennai

6-11 Yrs

Not Disclosed

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