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Sutherland Global Services Technical Associate Interview Questions and Answers

Updated 10 Jun 2023

Sutherland Global Services Technical Associate Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. On call etiquette
Round 3 - Live on Call 

(1 Question)

  • Q1. How to resolve an issue with login screen
  • Ans. 

    To resolve an issue with the login screen, check for incorrect credentials, browser cache, and server status.

    • Check for incorrect username or password input

    • Clear browser cache and cookies

    • Verify server status and connectivity

    • Reset password if necessary

  • Answered by AI

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Basic computer related questions
  • Q2. Explain about yourself
Round 2 - HR 

(2 Questions)

  • Q1. What is your Salary expectation
  • Q2. Notice period of prev organisation
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Cognitive ability 

(2 Questions)

  • Q1. It is blocks based puzzle
  • Q2. It also includes solving a little math within 5secs

Interview Preparation Tips

Interview preparation tips for other job seekers - 1st round is cognitive ability
2nd round Tech+HR interview
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Why do you want to join Fujitsu

I applied via campus placement at GH Raisoni Institute of Engineering and Technology, Pune and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Mcq based questions online

Round 2 - Technical 

(5 Questions)

  • Q1. Tell me about your projects?
  • Q2. How you can delete the record on database ?
  • Ans. 

    To delete a record from a database, you can use the DELETE statement.

    • Use the DELETE statement with the WHERE clause to specify the record to be deleted.

    • Make sure to backup the database before deleting any records.

    • Example: DELETE FROM table_name WHERE column_name = value;

  • Answered by AI
  • Q3. Are you willing to relocate?
  • Q4. Which programming language you know?
  • Ans. 

    I know multiple programming languages including Java, Python, and C++.

    • Proficient in Java and Python

    • Familiar with C++ and JavaScript

    • Experience with SQL and HTML/CSS

    • Comfortable with object-oriented programming

    • Able to learn new languages quickly

  • Answered by AI
  • Q5. Tell me something about dxc ?

Interview Preparation Tips

Interview preparation tips for other job seekers - Basic questions related to your filed of study no high coding questions

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Integrations in Salesforce
  • Ans. 

    Integrations in Salesforce allow for seamless data exchange between Salesforce and other systems.

    • Salesforce offers a variety of integration options including REST, SOAP, and Bulk APIs.

    • Integrations can be used to connect Salesforce with other CRMs, marketing automation tools, and more.

    • Salesforce also has pre-built integrations with popular apps like Microsoft Outlook and Gmail.

    • Integrations can be set up using point-and-...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Day to day activities and responsibilities
  • Ans. 

    As a Technical Associate, day to day activities include troubleshooting technical issues, maintaining equipment, and collaborating with team members.

    • Troubleshooting technical issues with hardware and software

    • Maintaining and repairing equipment

    • Collaborating with team members to solve complex problems

    • Documenting technical procedures and processes

    • Staying up-to-date with new technologies and industry trends

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared thoroughly, lwc, apex triggers, basics of CRM, Salesforce, Integrations and say everything you know confidently

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. On call interview
  • Q2. About persona and professional
  • Q3. Tell me about yourself
  • Q4. Why you want tojoin
  • Q5. Upcoming plans for the future
  • Ans. 

    I plan to further develop my technical skills through certifications and training programs, as well as explore opportunities for career advancement within the company.

    • Pursuing certifications such as CompTIA A+ or Cisco CCNA

    • Attending workshops or seminars on new technologies in the field

    • Seeking mentorship from senior engineers to enhance skills

    • Exploring potential promotions within the company

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep studying
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How to troubleshoot issues and provide solution
  • Ans. 

    To troubleshoot issues and provide solutions, one must identify the problem, gather information, analyze data, and implement a solution.

    • Identify the problem by asking questions and gathering information from the user

    • Analyze data by reviewing logs, error messages, and system configurations

    • Implement a solution by testing and verifying the fix with the user

    • Document the solution for future reference

    • Provide excellent custom

  • Answered by AI
  • Q2. How to deal with client on phone call and how to communicate with them
  • Ans. 

    Effective communication is key to dealing with clients on phone calls. It requires active listening, empathy, and clear articulation.

    • Listen actively to the client's concerns and needs

    • Show empathy and understanding towards their situation

    • Use clear and concise language to explain technical solutions

    • Avoid technical jargon and use layman's terms

    • Confirm understanding by summarizing the conversation and next steps

    • Maintain a ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good Company, before going on for interview keep your resume clear.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Job Portal and was interviewed in May 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Tell me about your latest project you have worked on
  • Q2. Which software development process you have worked on
  • Ans. 

    I have worked on the Agile software development process.

    • Utilized Scrum framework for project management

    • Implemented iterative development and continuous feedback loops

    • Collaborated closely with cross-functional teams

  • Answered by AI

Skills evaluated in this interview

I applied via Company Website and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Explain AWS to me like I'm 12 year old.
  • Ans. 

    AWS is like a big computer in the sky that lets you store and use your files and programs from anywhere.

    • AWS is a cloud computing platform

    • It provides services like storage, computing power, and databases

    • You can access your files and programs from anywhere with an internet connection

    • Examples of AWS services include S3 for storage and EC2 for computing power

  • Answered by AI
  • Q2. Tell me an example where you've gone above and beyond helping a customer.

Interview Preparation Tips

Interview preparation tips for other job seekers - Study about amazon's leadership principles, prepare basic networking questions like port number,what is network, etc. Be confident, explain in detail but keep in mind the time limit.

Skills evaluated in this interview

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Technical Associate interview?
Sutherland Global Services interview process usually has 3 rounds. The most common rounds in the Sutherland Global Services interview process are One-on-one Round and Resume Shortlist.
How to prepare for Sutherland Global Services Technical Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Customer Handling, Customer Service, International Voice Process, Night Shift and Outbound Calling.
What are the top questions asked in Sutherland Global Services Technical Associate interview?

Some of the top questions asked at the Sutherland Global Services Technical Associate interview -

  1. How to resolve an issue with login scr...read more
  2. On call etique...read more

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Sutherland Global Services Technical Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
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Sutherland Global Services Technical Associate Salary
based on 55 salaries
₹1.8 L/yr - ₹4.2 L/yr
36% less than the average Technical Associate Salary in India
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Sutherland Global Services Technical Associate Reviews and Ratings

based on 12 reviews

4.3/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

3.8

Salary

4.4

Job security

4.7

Company culture

3.6

Promotions

4.0

Work satisfaction

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