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Sutherland Global Services Product Support Specialist Interview Questions and Answers

Updated 18 Jul 2024

Sutherland Global Services Product Support Specialist Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. About past company experience.
Round 2 - One-on-one 

(2 Questions)

  • Q1. They ask about projects worked in previous organisation.
  • Q2. Tel about yourself
Round 3 - Technical 

(2 Questions)

  • Q1. Some technical topics of Linux and SQL
  • Q2. JIRA ticketing system
Round 4 - Client Interview 

(1 Question)

  • Q1. More about how to handle issues, JIRA ticketing tools, last faced issue in previous organisation?

Interview Preparation Tips

Interview preparation tips for other job seekers - I really had a very bad experience with Sutherland. They conducted multiple rounds of interview even during IST and PST hours. Also, collected the my documents as a part of onboarding.
Later after 2 days follow up, they confirmed that I'm not shortlisted.
They give assurance that all rounds cleared and collect our documents, and later no proper response.

Top trending discussions

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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Interview Preparation Tips

Round: Group Discussion
Tips: Be confident and speak relevant points

Round: Technical Interview
Experience: It was 2 member panel who conducted the interview. The interview questions were centred around my prior work experience, my specialization and guess estimates about a hypothetical business scenario.
Tips: Have a couple of good questions to ask the panellist when they ask you.

Round: Technical Interview
Experience: This interview was conducted by the head of a business unit. The questions was mainly about my prior work experience. This interview more detailed and serious in manner.

Round: HR Interview
Experience: This round was conducted by a senior HR manager. This round was more about my fit in the organization.

Skills: Business Logic , Communication Skills, Analytical Skills
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH

Product Support Specialist Interview Questions Asked at Other Companies

asked in AppsFlyer
Q1. How would you explain the new product in simple terms? Give an ex ... read more
asked in AppsFlyer
Q2. What is Appsflyer and how did you come to know about it?
Q3. What are the different types of joins available in SQL?
Q4. What are the key components of cloud infrastructure?
Q5. How can duplicate data be identified in a table?

I applied via Naukri.com and was interviewed in Jun 2018. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. You will be asked around 12 questions regarding your technical knowledge, you need to answer them yes or no, 70 to 80% correct is passing marks
  • Q2. Behavioral test on computer
  • Q3. Package discussion
  • Q4. Technical questions maybe with some scenarios.

Interview Preparation Tips

General Tips: Be confident and keep on doing conversation with the interviewer. If they find you that you can handle any situation then it doesn't matter even if you are not able to answer some technical questions. So make them believe you can. After every answer you give, elaborate it with some example or scenario you have faced.
Skills: Confidence, Communication, Analytical Skills, Leadership
Duration: <1 week

Interview Questionnaire 

2 Questions

  • Q1. About previous experience.And role of current job
  • Q2. Telephonic HR interview about salary

Interview Preparation Tips

Round: Resume Shortlist
Experience: Relevant Experience

I applied via Job Portal and was interviewed before Feb 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. About my past job roles and responsibility
  • Q2. What are the skills which we use in our daily BAU
  • Q3. How can we transform the organization with our contribution

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was much like a discussion, it went great.
It was not a panel round but only 1 to 1 discussion.

I applied via Company Website and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about yourself?
  • Q2. Defect life cycle and testing life cycle
  • Q3. Scenario

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself and stick to your answer, there is nothing write or wrong in the interview world. Your experiences are your own experiences, they may not match other's experience. The person who is on the other side of the table knows this well.

I applied via Walk-in and was interviewed before Oct 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self intraduction
  • Q2. My self introduction
  • Q3. Please inform then it self

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but not in quick ans
Are these interview questions helpful?

I applied via Job Portal and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Tell me about ur self?

Round 3 - Group Discussion 

Do Money matters in in life, there was a gd done to test ur skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and attentive, don't hesitate about salary and clarification on shifts timings

Interview Questionnaire 

3 Questions

  • Q1. Inevitable consisted of 4 round :-
  • Q2. One such question i remember was no of possible decoding of a given integer string. Ex - If a-1, b-2, c-3, ... Z - 26 Then 123 can be written as ABC, LC, AW
  • Q3. 3) MCQ - it consisted of multiple choice questions from android and java domain. The level was medium. 4) Manager round - asked questions about my project and technologies used. Gave me a problem relate...

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice Algorithms

I applied via Naukri.com and was interviewed in Jul 2019. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. This is specific to DevOps Profile. I was asked basic ansible and power shell related questions in first round.
  • Q2. In second round i was asked scenario based questions on AWS.

Interview Preparation Tips

Interview preparation tips for other job seekers - I would advice you to prepare according to what you have mentioned in your resume.

Have basic understanding of AWS architecture.

It totally depends on interviewer what he is going to ask.

Sutherland Global Services Interview FAQs

How many rounds are there in Sutherland Global Services Product Support Specialist interview?
Sutherland Global Services interview process usually has 4 rounds. The most common rounds in the Sutherland Global Services interview process are HR, One-on-one Round and Technical.
How to prepare for Sutherland Global Services Product Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sutherland Global Services. The most common topics and skills that interviewers at Sutherland Global Services expect are Production Support and Web Application.
What are the top questions asked in Sutherland Global Services Product Support Specialist interview?

Some of the top questions asked at the Sutherland Global Services Product Support Specialist interview -

  1. More about how to handle issues, JIRA ticketing tools, last faced issue in prev...read more
  2. Some technical topics of Linux and ...read more
  3. JIRA ticketing sys...read more

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Overall Interview Experience Rating

1/5

based on 1 interview experience

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