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Suma Soft Customer Care Executive Interview Questions and Answers

Updated 21 Nov 2024

Suma Soft Customer Care Executive Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Do you have sales experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tell Me something About Yourself
  • Q2. Do you have any experience
  • Q3. Are you comfortable talk in english

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?

Interview questions from similar companies

I applied via Naukri.com and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Basics of DS and algorithms

Interview Preparation Tips

Interview preparation tips for other job seekers - be thorough in data structures and algorithms

Interview Questionnaire 

1 Question

  • Q1. Basic javascript questions , clouser, promise

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepared well on basic of javascript

I applied via Campus Placement and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. 1. If you given a no return its corresponding excel no.
  • Ans. 

    Convert given no to corresponding excel no.

    • Excel no starts from 1 and goes up to 16384

    • Excel no is calculated using column and row numbers

    • For example, 1 corresponds to A, 27 corresponds to AA, 28 corresponds to AB, and so on

  • Answered by AI
  • Q2. 2. find unique character in a window of k size in a string
  • Ans. 

    Find unique characters in a window of k size in a string.

    • Use a sliding window approach.

    • Maintain a hash table to keep track of character frequency.

    • Remove characters from hash table as the window slides.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Communication is very important. Give your solution from brute force to optimal. Interviewer has tell me to write code of both questions in any programming language.

Skills evaluated in this interview

I applied via Campus Placement and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. OOPs concept

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself.

I applied via Campus Placement and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Dsa java oops dbms networking

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview experience.
You have to be very strong in DSA.

I applied via Naukri.com and was interviewed in Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. More questions on which topic
  • Q2. Focus on c#, MVC and SQL

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well technically and scenario based questions also prepared.

I applied via Recruitment Consultant and was interviewed in Oct 2020. There were 6 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oops concepts with examples, SQL query to find second highest salary, diff between fail fast and fail safe, how did u implement security in your app, etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare basic Java concepts

I applied via Naukri.com and was interviewed before Mar 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Difference between Hashtable and hashmap?
  • Ans. 

    Hashtable is synchronized while hashmap is not.

    • Hashtable is thread-safe while hashmap is not.

    • Hashtable does not allow null keys or values while hashmap allows one null key and multiple null values.

    • Hashtable is slower than hashmap due to synchronization.

    • Hashtable is a legacy class while hashmap is a newer implementation.

  • Answered by AI
  • Q2. Difference between hashmap and concurrent hashmap?
  • Ans. 

    Hashmap is not thread-safe while Concurrent Hashmap is thread-safe.

    • Hashmap is not suitable for multi-threaded environments as it can lead to race conditions and data inconsistencies.

    • Concurrent Hashmap allows multiple threads to access and modify the map concurrently without any data inconsistencies.

    • Concurrent Hashmap uses a technique called lock striping to achieve thread-safety.

    • Concurrent Hashmap is slower than Hashma...

  • Answered by AI
  • Q3. Jdbc step
  • Q4. Spring ioc

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was average they asked questions from core java spring hibernate... And so on..

Skills evaluated in this interview

Suma Soft Interview FAQs

How many rounds are there in Suma Soft Customer Care Executive interview?
Suma Soft interview process usually has 1-2 rounds. The most common rounds in the Suma Soft interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Suma Soft Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Suma Soft. The most common topics and skills that interviewers at Suma Soft expect are customer care, Sales, Telecalling, Bpo Sales and Bpo Voice.

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Suma Soft Customer Care Executive Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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Suma Soft Customer Care Executive Salary
based on 93 salaries
₹1 L/yr - ₹3.2 L/yr
16% less than the average Customer Care Executive Salary in India
View more details

Suma Soft Customer Care Executive Reviews and Ratings

based on 26 reviews

3.1/5

Rating in categories

2.7

Skill development

2.9

Work-life balance

2.6

Salary

3.1

Job security

2.9

Company culture

2.5

Promotions

2.7

Work satisfaction

Explore 26 Reviews and Ratings
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