5 Suma Soft Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Suma Soft Customer Care Executive Interview Experiences

2 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 21 Nov 2024

Interview experience

Good

Difficulty level

Process Duration

Result

I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one

(2 Questions)

Q1. Tell me about your self

Add your answer

Q2. Do you have sales experience

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Customer Care Executive Interview Questions & Answers

Anonymous

posted on 30 Oct 2023

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Walk-in and was interviewed in Sep 2023. There were 2 interview rounds.

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I have 7 YOE. from Delhi Current CTC - 9.25LPA + 75K varriable. Working Skillset is Kubernetes and Openstack. Current - 100% WFH 1. NTT Data- Noida Hybrid CTC... read more

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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Introduction.....?

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Q2. Privious job related questions?

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Q3. Typing

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire

4 Questions

Q1. Self introduction

Add your answer

Q2. How much aware are you with yourself

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Q3. Key skills knowledge about your attitude towards customers

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Q4. How well spoken are you

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Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. How to handel a angry cx ?

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Q2. What u expect from our company

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Just introduction they asked.. They need employees

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 6 Oct 2021

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Self introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, and prepare with effective communication

Customer Care Executive Interview Questions & Answers

Mphasis

Anonymous

posted on 17 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007

Add your answer

Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local language that was the process of interview and als...

Ans.

The question asked about pronunciations in English, Hindi, and the local language.

The question required knowledge of pronunciations in different languages.
Candidates were expected to provide examples of words or phrases in each language.
The question aimed to assess language proficiency and adaptability.

Answered by AI

Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service

Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events

General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Hexaware Technologies

Anonymous

posted on 19 Dec 2021

I appeared for an interview before Dec 2020.

Interview Questionnaire

1 Question

Q1. Why you want to join BPO field

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The simple answer I love to interact with different kind of people and want to improve my communication skills.

Customer Care Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Nov 2021

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire

2 Questions

Q1. They will just check your commutation skills

Add your answer

Q2. You should sound professional and technical

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Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication and convening skills

Suma Soft Interview FAQs

How many rounds are there in Suma Soft Customer Care Executive interview?

Suma Soft interview process usually has 1-2 rounds. The most common rounds in the Suma Soft interview process are Resume Shortlist, HR and One-on-one Round.

How to prepare for Suma Soft Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Suma Soft. The most common topics and skills that interviewers at Suma Soft expect are customer care, Sales, Telecalling, Bpo Sales and Bpo Voice.

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Suma Soft Customer Care Executive Interview Process

based on 2 interviews

Interview experience

Good

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Suma Soft Customer Care Executive Salary

based on 93 salaries

₹1 L/yr - ₹3.2 L/yr

19% less than the average Customer Care Executive Salary in India

View more details

Suma Soft Salaries in India

Back Office Executive 221 salaries	₹0.9 L/yr - ₹2.8 L/yr
Software Engineer 145 salaries	₹3 L/yr - ₹9 L/yr
Customer Care Executive 93 salaries	₹1 L/yr - ₹3.2 L/yr
Software Developer 88 salaries	₹2 L/yr - ₹8.6 L/yr
Sales Executive 71 salaries	₹1.4 L/yr - ₹3.6 L/yr