Suma Soft BPO Executive Interview Questions and Answers

Experienced BPO Executive with a strong background in customer service and team management.

• Over 5 years of experience in the BPO industry

• Skilled in managing large teams and ensuring high levels of customer satisfaction

• Proficient in handling client escalations and resolving issues efficiently

• Strong communication and interpersonal skills

• Certified in Six Sigma for process improvement

My skill set includes strong communication, problem-solving, and multitasking abilities.

• Excellent communication skills - able to effectively communicate with clients and team members

• Strong problem-solving skills - able to analyze situations and come up with effective solutions

• Ability to multitask - can handle multiple tasks simultaneously without compromising quality

• Proficient in using various software and tools releva