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Suma Soft BPO Executive Interview Questions and Answers

Updated 4 Sep 2024

Suma Soft BPO Executive Interview Experiences

2 interviews found

BPO Executive Interview Questions & Answers

user image Kajal Gajanan Indalakar

posted on 4 Sep 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced BPO Executive with a strong background in customer service and team management.

    • Over 5 years of experience in the BPO industry

    • Skilled in managing large teams and ensuring high levels of customer satisfaction

    • Proficient in handling client escalations and resolving issues efficiently

    • Strong communication and interpersonal skills

    • Certified in Six Sigma for process improvement

  • Answered by AI
  • Q2. What is your skill
  • Ans. 

    My skill set includes strong communication, problem-solving, and multitasking abilities.

    • Excellent communication skills - able to effectively communicate with clients and team members

    • Strong problem-solving skills - able to analyze situations and come up with effective solutions

    • Ability to multitask - can handle multiple tasks simultaneously without compromising quality

    • Proficient in using various software and tools releva

  • Answered by AI

BPO Executive Interview Questions & Answers

user image Anonymous

posted on 25 May 2022

I applied via Walk-in and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

Interview Preparation Tips

Topics to prepare for Suma Soft BPO Executive interview:
  • Journal
  • Smart Worker
  • Art
Interview preparation tips for other job seekers - Pump yourself up and stay positive.
Apple Even if you're not fully qualified

BPO Executive Interview Questions Asked at Other Companies

Q1. What is BPO and why it is important for the company?
Q2. How u upsell to the same customer the same service he is using?
Q3. What is router and modem the difference?
asked in Wipro
Q4. What do you know about insurance?
Q5. What is bpo , customer service, e commerce, good qualities of cus ... read more

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Python code to find the root of a number
  • Ans. 

    Python code to find the root of a number

    • Use the math module to access the sqrt() function

    • Use the ** operator to raise the number to the power of 1/n

    • Handle negative numbers by converting them to complex numbers

  • Answered by AI
  • Q2. Some standard puzzles

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up python and be thorough with puzzles

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Mar 2024, where I was asked the following questions.

  • Q1. Questions related to Hedge fund and mutual fund diffrence. Capital market and Private equity. OTC and Reconciliation n trade life cycle.
  • Q2. Options and Futures. Basic Financial Knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - For Freshers it is a good company to join.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Some mcq questions and coding question. Both where easy to medium level. Prepare combination/permutation/Time complexity etc

Round 2 - Coding Test 

A question related to Binary search and some other follow ups.

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Reason for switch
  • Ans. 

    I switched jobs to pursue new challenges and opportunities for growth.

    • Seeking new challenges and opportunities for personal and professional growth

    • Desire for a change in work environment or company culture

    • Interest in exploring different industries or roles

    • Wanted to learn new skills or gain more experience

    • Looking for better work-life balance or compensation

    • Example: I wanted to switch to a company that values innovation ...

  • Answered by AI
  • Q2. Job satisfaction
  • Q3. Salary negotiation
  • Q4. Domain expertise
  • Q5. Comfortable for shift timing
  • Ans. 

    I am comfortable with shift timings and can adapt to different schedules.

    • I have experience working various shifts in previous roles

    • I am flexible and can adjust my schedule as needed

    • I understand the importance of being reliable and punctual in a shift-based job

  • Answered by AI
Round 1 - Aptitude Test 

General Aptitude( Probability dominats) and objective coding

Round 2 - Coding Test 

Moderate levels coding questions Refer hacker rank

Round 3 - One-on-one 

(1 Question)

  • Q1. Coding, guesstimate, probability,
Round 4 - HR 

(1 Question)

  • Q1. Generation HR questions refer youtube

Interview Preparation Tips

Interview preparation tips for other job seekers - Good in coding, probability, guesstimate
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Probability, coding, coordinate geometry , debugging, predict the output

Round 3 - Coding Test 

1 hour test 3 questions , one was on numbers I don't remember much , random people get selected in 3rd round in campus placements

Round 4 - One-on-one 

(1 Question)

  • Q1. 1.) factorial code 2.) 2 probability questions 3.) prime factors 4.) any questions?

I applied via Referral and was interviewed in Jul 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What is difference between C and gamma in SVM
  • Ans. 

    C is the regularization parameter while gamma controls the shape of the decision boundary in SVM.

    • C controls the trade-off between achieving a low training error and a low testing error.

    • A smaller C value creates a wider margin and allows more misclassifications.

    • Gamma controls the shape of the decision boundary and the influence of each training example.

    • A smaller gamma value creates a smoother decision boundary while a l...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your resume projects and basic problem solving

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before May 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

We had questions on aptitude - like upstream, downstream problems, etc.

Round 2 - Technical 

(1 Question)

  • Q1. Live coding using Python/CPP
  • Ans. 

    Live coding using Python/CPP

    • Practice coding challenges on platforms like LeetCode or HackerRank to improve coding skills

    • Understand data structures and algorithms to solve coding problems efficiently

    • Use online IDEs like Repl.it or CodePen for live coding sessions

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. Questions on SQL

Suma Soft Interview FAQs

How many rounds are there in Suma Soft BPO Executive interview?
Suma Soft interview process usually has 1-2 rounds. The most common rounds in the Suma Soft interview process are Resume Shortlist, Assignment and One-on-one Round.

Tell us how to improve this page.

Suma Soft BPO Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Suma Soft BPO Executive Salary
based on 18 salaries
₹1 L/yr - ₹4 L/yr
6% less than the average BPO Executive Salary in India
View more details

Suma Soft BPO Executive Reviews and Ratings

based on 4 reviews

4.2/5

Rating in categories

4.2

Skill development

2.3

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4.0

Salary

4.3

Job security

4.2

Company culture

4.0

Promotions

4.3

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