Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Suma Soft

Compare

3.7

based on 511 Reviews

Video summary

Filter interviews by

Suma Soft Customer Service Executive Interview Questions and Answers

Updated 3 Jun 2023

Suma Soft Customer Service Executive Interview Experiences

4 interviews found

Customer Service Executive Interview Questions & Answers

Komal Pawar

posted on 3 Jun 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. Tell me about yourself

Add your answer

Q2. Tell about your best things

Add your answer

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 10 Jan 2023

Interview experience

Good

Difficulty level

Process Duration

Result

Round 1 - One-on-one

(2 Questions)

Q1. Introduction and Basic computer questions

Add your answer

Q2. Salary expectations asked

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to have interview and maybe to work. Especially for Nashik and Pune jobs aspirants

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 26 Mar 2021

I applied via Walk-in and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. What is insurance, definition, benefits, covers

Ans.

Insurance is a contract between an individual and an insurance company to protect against financial loss.

Insurance provides financial protection against unexpected events such as accidents, illnesses, and natural disasters.
Benefits of insurance include peace of mind, financial security, and protection against unexpected expenses.
Insurance covers vary depending on the type of policy, but can include medical expenses, pr...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interviewer wanted to test both my knowledge and communication skills. Most of the questions asked to me were related to insurance curriculum i.e.

Customer Service Executive Interview Questions & Answers

Anonymous

posted on 21 May 2021

I applied via Naukri.com and was interviewed before May 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself.

View 1 more answer

Q2. Why do you want to join BPO industry

Add your answer

Q3. Salary expectations

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and focus on basic communication skills.

Top trending discussions

View All

Salary Discussions, Hike & Promotions

My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?

Got a question about Suma Soft?

Ask anonymously on communities.

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

NeoSOFT

Anjali Gore

posted on 18 Apr 2024

Interview experience

Average

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - Aptitude Test

General questions , maths ,GI, basic networking

Engineer- Customer Support Interview Questions & Answers

CMS IT Services

Anonymous

posted on 12 Mar 2022

I applied via Referral

Round 1 - Technical

(1 Question)

Q1. Questions about simple Computer Hardware support /maintenance questions.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Overall for beginners freshers but salary structure low.

Engineer- Customer Support Interview Questions & Answers

CMS IT Services

Anonymous

posted on 3 Dec 2021

I applied via Referral and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire

1 Question

Q1. Outlook, Windows, PST, Network, Time,

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask to need client side required application,

Suma Soft Interview FAQs

How many rounds are there in Suma Soft Customer Service Executive interview?

Suma Soft interview process usually has 2 rounds. The most common rounds in the Suma Soft interview process are Resume Shortlist and One-on-one Round.

How to prepare for Suma Soft Customer Service Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Suma Soft. The most common topics and skills that interviewers at Suma Soft expect are Customer Service, International Voice Process, international bpo and voice process.

What are the top questions asked in Suma Soft Customer Service Executive interview?

Some of the top questions asked at the Suma Soft Customer Service Executive interview -

What is insurance, definition, benefits, cov...read more
Introduction and Basic computer questi...read more

Tell us how to improve this page.

Suma Soft Interviews By Designations

Interview Questions for Popular Designations

Suma Soft Customer Service Executive Interview Process

based on 5 interviews

Interview experience

Average

Tech Mahindra Customer Service Executive Interview Questions

3.5

• 117 Interviews

Wipro Customer Service Executive Interview Questions

3.7

• 28 Interviews

HCLTech Customer Service Executive Interview Questions

3.5

• 11 Interviews

TCS Customer Service Executive Interview Questions

3.7

• 10 Interviews

Infosys Customer Service Executive Interview Questions

3.6

• 9 Interviews

Hexaware Technologies Customer Service Executive Interview Questions

3.6

• 3 Interviews

Mphasis Customer Service Executive Interview Questions

3.4

• 2 Interviews

View all

Suma Soft Customer Service Executive Salary

based on 50 salaries

₹1.1 L/yr - ₹3.8 L/yr

27% less than the average Customer Service Executive Salary in India

View more details

Suma Soft Salaries in India

Back Office Executive 237 salaries	₹0.9 L/yr - ₹2.5 L/yr
Software Engineer 143 salaries	₹2 L/yr - ₹9 L/yr
Customer Care Executive 93 salaries	₹0.8 L/yr - ₹3 L/yr
Software Developer 88 salaries	₹2 L/yr - ₹8.6 L/yr
Sales Executive 73 salaries	₹1.4 L/yr - ₹3.6 L/yr