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Suma Soft
Comparebased on 514 Reviews
Video summary
Filter reviews by Suma Soft Customer Service Executive Reviews
Rating distribution
Category Ratings
Job security
Work-life balance
Skill development
Salary
Company culture
Work satisfaction
Promotions
What employees say about Suma Soft?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
50% employees reported
Flexible timing
29% employees reported
No travel
57% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
7 reviews
Jobseekers also viewed
10 reviews found
Customer Service Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
- Promotions - Poor
Overall Rating
Customer Service Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Internal politics is very bad
- Salary - Bad
- Skill development - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Customer Service Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the friendly nature of my team Supervisor.
Dislikes
Everything.
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The environment is too good and friendly.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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Customer Service Executive in Pune
Hr & Admin Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
M TL was good always supporting to all the team, frendly with every one, would like to work with same comp but not as agent
- Salary - Excellent
- Skill development - Excellent
Dislikes
No proper live no proper climate towrads girls,
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Work Details
Nice
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I link suma soft . Clint and manager Nature also good . Policy are good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Executive in Pune
Sales & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I m enjoying work with my process, but company policies very worst, they don't have paid leaves.
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Politics......
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
The job profile is interesting, struggled a bit in the beginning as there was no formal training session.
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Service Executive in Pune
voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Professional environment
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
company is not strict about shift timing because any employee come late 30-45 min then no punishment
Work Details
i worked in suma soft as customer care executive
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
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Customer Service Executive in Pune
Tnt Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Learning
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Career growth
Work Details
I was great an experience with International process
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Executive in Pune
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
- Salary - Poor
Overall Rating
Top trending discussions
Similar Designation Reviews
Team Lead in Pune
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time ...
- Company culture - Excellent
Dislikes
Salary is too bad
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sales Executive in Pune
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very Good experience as a fresher I join this organization. Highly recommend for freshers to get experience and knowledge
Dislikes
Dislike is Timing issue and worked pressure
Technical Support Engineer in Pune
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only the Job security is Good.
Dislikes
No much increment as expected.🙁
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Customer Support Executive in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Events and programs
- Salary - Good
Dislikes
Appraisal not good
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Bad
Customer Care Executive in Pune
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly nature
- Job security - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Shift timing exceeded
- Skill development - Poor
- Promotions - Poor
Customer Support Associate in Pune
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some helpful co workers & seniors
- Skill development - Good
Dislikes
Work pressure with using abuse language
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
Telecalling Executive in Pune
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Not too much
Dislikes
No development for employees and salary also very average no incentives as I've experienced
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Pune
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good for freshers. Who want to start there carrier in corporate sector. They provide Snacks for night shift.
- Job security - Excellent
- Work-life balance - Good
Dislikes
Average salary, It is comfortable for freshers.
- Promotions - Poor
Customer Support Executive in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Suma Soft is known for its collaborative work culture, opportunities for professional growth, and a focus on innovation. Employees often appreciate the supportive environment and diverse projects that enhance their skills.
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Some potential drawbacks could include workload fluctuations or specific project challenges. It's advisable to research employee reviews for a more comprehensive understanding.
- Salary - Poor
- Promotions - Poor
Other Suma Soft Reviews
Clinical Data Coordinator in Pune
Full Time
Healthcare & Life Sciences - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in this company
Dislikes
Guys don't join no job security, the management is terrible, they having one person who is hr same person is Manager same person is tl and handle multiple projects, they just fool the client , never join this shit company
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Back Office Executive in Pune
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All things are very good and very supporting staff very good employees best work to improve self confidence and many things to learn & best work place for freshers to start the career.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing to say any dislike points for suma soft.
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
PHP Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing is to mark able as good they always sucks people.
Dislikes
if you are fresher do not join this company save your future. worst managers. toxic culture no personal growth. the HR is very toxic. company policy is the worst. no flexible working days. overnight work. etc. if you are fresher do not join this company. if you read good review 5* they all are fake. bots and other things give this review. because this is the worst organization. the starting salary of freshers is 13k. is less than tcs and other big MNCs....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Data Entry Executive in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Rude behaviour of manager , very worst environment, salary is low , cutting money every wrong step 60rs , very bad experience at this company
Dislikes
Rude behaviour of manger at suma center 2nd floor 8-5am manager behaviour is very rude he never respect about employees , worst company don't go for walkin nd don't do job at here no any extra allowance no Holidays very worst experience
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Data Engineer in Pune
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only echo project
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
Supervisor, manager Staff bheviour about the employees
- Salary - Poor
- Promotions - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Support Engineer in Noida
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Application Support Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Software Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Promotions - Good
- Company culture - Good
Work Details
Work days: Monday to Friday (Flexible Timings)
Technical Lead in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Likes it
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Work pressure and low salary
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Administration Executive in Nashik
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Suma Soft reviews submitted by Suma Soft employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Suma Soft is the right company for you. 50% of employees reported the... working days at Suma Soft as Monday to Friday. 71% employees reported the work timings at Suma Soft as Strict timing. Read more- Home >
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