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3.6

based on 518 Reviews

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Suma Soft Customer Care Executive Reviews

Updated 6 Nov, 2024
Overall Rating
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3.1/5
based on 26 reviews

Rating distribution

Category Ratings

3.1

Job security

2.9

Company culture

2.9

Work-life balance

2.7

Skill development

2.7

Work satisfaction

2.6

Salary

2.5

Promotions

What employees say about Suma Soft?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

Monday to Saturday

53% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

20% employees reported

No travel

No travel

91% employees reported

View more detailed insights

Gender based rating

2.6
female

Rated by Women

9 reviews

3.4
male

Rated by Men

12 reviews

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Top Mentions in Suma Soft Customer Care Executive Reviews

26 reviews found

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1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 26 Suma Soft reviews submitted by Suma Soft employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Suma Soft is the right company for you. 53% of employees reported the... working days at Suma Soft as Monday to Saturday. 81% employees reported the work timings at Suma Soft as Strict timing. Read more
Suma Soft Customer Care Executive Salary
based on 93 salaries
₹1 L/yr - ₹3.2 L/yr
19% less than the average Customer Care Executive Salary in India
View more details
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