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Spyk Business Solutions Telecaller Agent Interview Questions and Answers

Updated 22 Nov 2022

Spyk Business Solutions Telecaller Agent Interview Experiences

1 interview found

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. How will you sale the products ?
  • Ans. 

    I will use persuasive language and highlight the benefits of the product to convince potential customers to make a purchase.

    • Identify the customer's needs and tailor the pitch accordingly

    • Use positive language and highlight the unique selling points of the product

    • Address any concerns or objections the customer may have

    • Create a sense of urgency by emphasizing limited time offers or discounts

    • Close the sale by asking for th...

  • Answered by AI
Round 3 - Technical 

(2 Questions)

  • Q1. Can yo make the professional Presentation ?
  • Q2. How will you convince customer ?
  • Ans. 

    I will listen to their concerns, provide relevant information and offer solutions that meet their needs.

    • Listen actively to the customer's concerns and empathize with them.

    • Provide relevant information about the product or service that addresses their concerns.

    • Offer solutions that meet their needs and explain the benefits of choosing our product or service.

    • Handle objections and provide additional information if necessary...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1st = Your face should be clean face while you are giving interview.
2rd = You have good confidence.
3rd = You have good communication skill.
4th = Your get up should be Formally.
5th = When you are giving interview, So please try to use English.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Jun 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Technical requirements test and skills development questioes

Round 3 - Technical 

(3 Questions)

  • Q1. This working place relative technical questies
  • Q2. Technical problem issue with quick solution in work
  • Q3. This working place work sotp this lam thking quick solution in the working
Round 4 - Group Discussion 

Skills development questioes discussion

Round 5 - Case Study 

This working process one week study to my skills development in the working

Round 6 - Assignment 

Work is very good and respect to timeing to complete

Interview Preparation Tips

Topics to prepare for Amazon Telecaller Agent interview:
  • Diploma
  • MS Office
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about your self

I applied via AmbitionBox and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 3 - HR 

(1 Question)

  • Q1. What are your salary expectations?

Interview Preparation Tips

Interview preparation tips for other job seekers - Good teammate. good salary and bonus , incentive. Job interview for work base. Solving the problem for work. Complete the work task.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Coding Test 

1. Know Your Audience: Understand their expectations and tailor your speech accordingly.


2. Be Confident: Maintain good posture, make eye contact, and speak clearly.


3. Structure Your Talk: Start with an engaging introduction, deliver a clear message, and end with a strong conclusion.


4. Practice: Rehearse to improve your flow and timing.

Round 2 - Aptitude Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Round 3 - Coding Test 

1. Core Topics: Arrays, strings, recursion, and algorithms (sorting, searching).


2. Problem-Solving: Practice coding on LeetCode or HackerRank.


3. Efficiency: Optimize for time and space complexity.


4. Languages: Be proficient in one (like Python, Java, or C++).


5. Debugging: Test for edge cases and fix errors quickly

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand the Problem: Read the question carefully. Make sure you understand the input, output, and constraints.


2. Plan Before Coding: Outline your solution or algorithm on paper first.


3. Focus on Time and Space Complexity: Write optimized code. Avoid brute force if possible.


4. Practice Data Structures: Arrays, strings, linked lists, trees, and graphs are commonly tested.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Good had tricky questions

Round 2 - One-on-one 

(2 Questions)

  • Q1. Ur experience on the project
  • Ans. 

    I have 2 years of experience working as a telecaller for a project focused on selling insurance policies.

    • Handled inbound and outbound calls to potential customers

    • Provided information about insurance policies and answered customer queries

    • Met daily targets for number of calls made and policies sold

  • Answered by AI
  • Q2. Toughest situation u ever face
  • Ans. 

    The toughest situation I ever faced was when I had to handle a difficult customer who was extremely angry and unreasonable.

    • Remaining calm and composed

    • Active listening to understand the customer's concerns

    • Empathizing with the customer's frustration

    • Finding a solution to address the customer's issues

    • Maintaining professionalism throughout the interaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Not that much worthy
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via AmbitionBox and was interviewed in Sep 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Name date of birth location experience

Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Ap ye company kyn join krna chate ho
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Not Selected

I applied via Company Website

Round 1 - One-on-one 

(1 Question)

  • Q1. Selfie introduction

Telecaller Interview Questions & Answers

Genpact user image Madhuri davidraju

posted on 19 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. How you handle aggressive customers
  • Ans. 

    I remain calm, listen actively, empathize with their concerns, and offer solutions to address their issues.

    • Stay calm and composed

    • Listen actively to understand their concerns

    • Empathize with their emotions

    • Offer solutions to address their issues

    • Seek assistance from a supervisor if needed

  • Answered by AI
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Easy test, can be easily solved

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is your work ex

Spyk Business Solutions Interview FAQs

How many rounds are there in Spyk Business Solutions Telecaller Agent interview?
Spyk Business Solutions interview process usually has 3 rounds. The most common rounds in the Spyk Business Solutions interview process are Resume Shortlist, One-on-one Round and Technical.
What are the top questions asked in Spyk Business Solutions Telecaller Agent interview?

Some of the top questions asked at the Spyk Business Solutions Telecaller Agent interview -

  1. How will you convince custome...read more
  2. How will you sale the product...read more

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based on 1 Spyk Business Solutions interview
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Low Confidence means the data is based on a small number of responses received from the candidates.

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