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Southerland Global Interview Questions and Answers

Updated 22 Jul 2024

Southerland Global Interview Experiences

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5 interviews found

RPA manual Testing Interview Questions & Answers

user image Mani deepa.Nekkanti

posted on 22 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in May 2024.

Round 1 - Technical 

(1 Question)

  • Q1. What is the difference between tescase & test scenario,about regression testing,given situation regarding testing ,how are the bots created etc
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Brief your self
  • Ans. 

    Experienced customer service professional with strong communication skills and a passion for helping others.

    • Over 5 years of experience in customer service roles

    • Excellent communication skills, both written and verbal

    • Strong problem-solving abilities

    • Passionate about providing exceptional customer service

    • Ability to remain calm and professional in challenging situations

  • Answered by AI

Customer Service Associate Interview Questions asked at other Companies

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
View answer (38)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy to crack it was all about grammar

Round 3 - HR 

(2 Questions)

  • Q1. Ask about the company and location of home town
  • Q2. Check of our dressing

Interview Preparation Tips

Interview preparation tips for other job seekers - They check our patient then if we select. Direct joining. If not have to face another round that could be 50-50 to crack

BPO Associate Interview Questions asked at other Companies

Q1. 1) what is bpo? 2) what is customer service? 3) why you want to join in this company?
View answer (1)
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to work here?
  • Q2. What are your weeknesses

Interview Preparation Tips

Interview preparation tips for other job seekers - Postive attitude.Being calm and cheerful when things go wrong.

Bpo Data Entry Operator Interview Questions asked at other Companies

Q1. What is Goodwill explain the concept with an example?
View answer (1)

Southerland Global interview questions for popular designations

 BPO Associate

 (1)

 Bpo Data Entry Operator

 (1)

 BPO job

 (1)

 Customer Service Associate

 (1)

BPO job Interview Questions & Answers

user image Anonymous

posted on 16 Sep 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me best situation of your life

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and say answer

BPO job Interview Questions asked at other Companies

Q1. What is the different between inbound and outbound calling?
View answer (6)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2019. There were 2 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. HR Round one on on will be here.
  • Q2. TL round one on one will also be here.

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Total 3 rounds. 1st round is purely on programming ability on Python and SQL. Simple to algorithmic level. Binary search, recursive querying. 2nd round was on understanding the candidate and his/her work e...

Interview Preparation Tips

Interview preparation tips for other job seekers - This is for two types of candidates. If you're from engineering background(btech/be) prepare well for programming round. The rest is taken care with minimal knowledge. If you're not from engineering background don't waste your time and effort in attending the interviews. They will finally reject you even though you are qualified in all the rounds and will select an engineering guy.

I applied via Naukri.com and was interviewed in Jun 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. General questions based on your resume and some basic soft skills are tested

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing too big .. simple interview.. be confident.. try to speak and make them analyse the wa yiu think

Interview Questionnaire 

3 Questions

  • Q1. Are you looking for future studies?
  • Q2. Why are you leaving your old job ?
  • Q3. Always remember, no matter how frustated you are with your old job, Never, I repeat Never say anything ill about your previous company, boss, colleague or in general anything specific. Your best answer wou...

I applied via Recruitment Consultant and was interviewed in Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. Questions related to resume
  • Q3. CAT Modeling
  • Q4. Where do you see yourself after 5 years

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared about your resume. Little briefing about CAT modeling.

Southerland Global Interview FAQs

How many rounds are there in Southerland Global interview?
Southerland Global interview process usually has 1-2 rounds. The most common rounds in the Southerland Global interview process are HR, Resume Shortlist and Aptitude Test.
What are the top questions asked in Southerland Global interview?

Some of the top questions asked at the Southerland Global interview -

  1. what is the difference between tescase & test scenario,about regression testing...read more
  2. Check of our dress...read more

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Southerland Global Interview Process

based on 4 interviews

Interview experience

5
  
Excellent
View more

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Southerland Global Reviews and Ratings

based on 1 review

5.0/5

Rating in categories

5.0

Skill development

5.0

Work-life balance

5.0

Salary

5.0

Job security

5.0

Company culture

5.0

Promotions

5.0

Work satisfaction

Explore 1 Review and Rating
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