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Sonata Software Technical Customer Support Engineer Interview Questions and Answers

Updated 10 Sep 2023

Sonata Software Technical Customer Support Engineer Interview Experiences

1 interview found

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is Narrow AI?
  • Ans. 

    Narrow AI refers to AI systems that are designed for a specific task or narrow range of tasks.

    • Narrow AI is also known as Weak AI.

    • These AI systems are focused on performing a single task efficiently.

    • Examples of Narrow AI include virtual assistants like Siri, Alexa, and Google Assistant.

    • Narrow AI is not capable of general intelligence or understanding complex human emotions.

  • Answered by AI
  • Q2. What are the applications of Computer Vision?
  • Ans. 

    Computer Vision has applications in various fields such as healthcare, automotive, retail, security, and agriculture.

    • Healthcare - medical image analysis, surgery assistance

    • Automotive - autonomous vehicles, driver assistance systems

    • Retail - facial recognition for personalized shopping experience

    • Security - surveillance systems, facial recognition for access control

    • Agriculture - crop monitoring, automated harvesting

  • Answered by AI
  • Q3. What is REG in data Science?
  • Ans. 

    REG in data science stands for Regular Expression. It is a sequence of characters that define a search pattern.

    • REG is used to search for patterns in text data

    • It is commonly used for data cleaning and preprocessing tasks

    • Example: searching for email addresses in a text document using a REG pattern

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Sonata Software Technical Customer Support Engineer interview:
  • Entire AI
Interview preparation tips for other job seekers - My advice is do not prepare for this interview. The interviewer Praveen lived in his own world. He asked very general AI questions rather than going through my experience. He was mainly focused on some AI terms that someone may or may not have come across in their work. Some of the terms are never needed in work, he focused on that. I really wanted to slap him within five minutes and prevent my time being wasted. I could hear his keyboard typing to search for questions.

Skills evaluated in this interview

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Grammar and typing. Vocabulary, reading and listening

Round 2 - One-on-one 

(1 Question)

  • Q1. Asked few questions
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Information
Round 3 - Technical 

(1 Question)

  • Q1. Email technical writing
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills

Sonata Software Interview FAQs

How many rounds are there in Sonata Software Technical Customer Support Engineer interview?
Sonata Software interview process usually has 2 rounds. The most common rounds in the Sonata Software interview process are Resume Shortlist and One-on-one Round.
How to prepare for Sonata Software Technical Customer Support Engineer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sonata Software. The most common topics and skills that interviewers at Sonata Software expect are Automation, Backend, C++, Coding and Debugging.
What are the top questions asked in Sonata Software Technical Customer Support Engineer interview?

Some of the top questions asked at the Sonata Software Technical Customer Support Engineer interview -

  1. What are the applications of Computer Visi...read more
  2. What is REG in data Scien...read more
  3. What is Narrow ...read more

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