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Prodapt Customer Support Executive Interview Questions and Answers

Updated 22 Aug 2023

Prodapt Customer Support Executive Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self Information
Round 3 - Technical 

(1 Question)

  • Q1. Email technical writing

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Self introduction
  • Q2. Previous experience related
Round 3 - One-on-one 

(1 Question)

  • Q1. Interview was quite smooth I'd say

Interview Questionnaire 

2 Questions

  • Q1. Be prepared about yourself
  • Q2. Explain about your previous office experience
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

In the apptitude test you will have to answer 5 questions related to customer support

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you wanna work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as much interview as you can, and join the organisation/ company which suited you the best.
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and try to prepare well for the interview

I applied via Naukri.com and was interviewed in Jun 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my experiences and skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication skills.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Some technical questions only ,

Round 2 - Assignment 

Some general questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Please be good in communication skills
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Aptitude Test 

You will be asked 5 questions related to customer support in the aptitude test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want to work in customer support?

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to give as many interviews as you can, and join and good/ reputed organisation.

Prodapt Interview FAQs

How many rounds are there in Prodapt Customer Support Executive interview?
Prodapt interview process usually has 3 rounds. The most common rounds in the Prodapt interview process are Resume Shortlist, HR and Technical.
How to prepare for Prodapt Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Prodapt. The most common topics and skills that interviewers at Prodapt expect are non voice, chat, chat support, Email Support and customer support.

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Prodapt Customer Support Executive Interview Process

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Average
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