SkillRecruit Interview Questions and Answers for Freshers

I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.

• Over 5 years of experience in IT support roles

• Proficient in troubleshooting hardware and software issues

• Strong communication skills and ability to work under pressure

• Certified in ITIL and CompTIA A+

• Previous experience in managing service desk tickets and resolving user queries

I recently completed a project to implement a new IT ticketing system for a large organization.

• Researched and evaluated different ticketing systems available in the market

• Collaborated with stakeholders to gather requirements and customize the system to meet their needs

• Provided training to end users on how to use the new ticketing system

• Conducted testing and troubleshooting to ensure smooth implementation

I am impressed by your company's reputation for providing excellent customer service and innovative solutions.

• I admire your company's commitment to customer satisfaction

• I am excited about the opportunity to work with cutting-edge technology

• I believe my skills and experience align well with the company's values and goals

Yes, I am willing to do night shifts as required for the role.

• I understand that night shifts may be necessary to provide 24/7 support to users.

• I am flexible with my schedule and can adjust to working during nighttime hours.

• I have previous experience working night shifts in a similar role.

• I am aware of the importance of maintaining a healthy work-life balance even when working night shifts.

To check IP, use command prompt and type 'ipconfig' or use online IP lookup tools.

• Open command prompt and type 'ipconfig' to view IP address

• Use online IP lookup tools like 'iplocation.net' or 'whatismyip.com' to check IP

• On Windows, go to Network and Sharing Center > Change adapter settings > Right-click on the network adapter > Status > Details to view IP

Flushing an IP involves releasing and renewing the IP address assigned to a device.

• To flush an IP on Windows, use the 'ipconfig /release' and 'ipconfig /renew' commands.

• On macOS, use the 'sudo ipconfig set en0 DHCP' command to flush the IP.

• On Linux, use the 'sudo dhclient -r' and 'sudo dhclient' commands to release and renew the IP.

• Flushing an IP can help resolve network connectivity issues or obtain a new IP from the

I am a Service Desk Engineer with experience in providing technical support and troubleshooting for IT issues.

• Provide technical support to end users for hardware and software issues

• Troubleshoot and resolve IT problems in a timely manner

• Maintain documentation of support tickets and resolutions

• Collaborate with other IT teams to escalate and resolve complex issues

I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.

• Over 5 years of experience in IT support roles

• Proficient in troubleshooting hardware and software issues

• Strong communication skills and ability to work under pressure

• Certified in ITIL and CompTIA A+

• Previous experience in managing service desk tickets and resolving issues efficientl

I have a strong technical background, excellent problem-solving skills, and a passion for providing top-notch customer service.

• I have a Bachelor's degree in Computer Science and 3+ years of experience in IT support roles.

• I am proficient in troubleshooting hardware and software issues, resolving technical problems efficiently.

• I have a proven track record of delivering exceptional customer service and maintaining high cu...read more

My biggest weakness is that I tend to be overly critical of my own work, which can sometimes lead to perfectionism.

• I have a tendency to spend too much time on tasks to ensure they are perfect

• I struggle with delegating tasks to others because I want to make sure they are done correctly

• I can be overly self-critical and have high expectations for myself