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I applied via Naukri.com and was interviewed before Nov 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Sep 2021. There were 2 interview rounds.
I was interviewed before Feb 2016.
I applied via Approached by Company and was interviewed before Jun 2023. There was 1 interview round.
I applied via Walk-in and was interviewed in Oct 2024. There was 1 interview round.
I am a dedicated and experienced Service Desk Engineer with a passion for solving technical issues and providing excellent customer support.
Over 5 years of experience in IT support roles
Proficient in troubleshooting hardware and software issues
Strong communication skills and ability to work under pressure
Certified in ITIL and CompTIA A+
Previous experience in managing service desk tickets and resolving user queries
I recently completed a project to implement a new IT ticketing system for a large organization.
Researched and evaluated different ticketing systems available in the market
Collaborated with stakeholders to gather requirements and customize the system to meet their needs
Provided training to end users on how to use the new ticketing system
Conducted testing and troubleshooting to ensure smooth implementation
I am impressed by your company's reputation for providing excellent customer service and innovative solutions.
I admire your company's commitment to customer satisfaction
I am excited about the opportunity to work with cutting-edge technology
I believe my skills and experience align well with the company's values and goals
Yes, I am willing to do night shifts as required for the role.
I understand that night shifts may be necessary to provide 24/7 support to users.
I am flexible with my schedule and can adjust to working during nighttime hours.
I have previous experience working night shifts in a similar role.
I am aware of the importance of maintaining a healthy work-life balance even when working night shifts.
based on 1 review
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