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Silaris Informations Customer Service Representative Interview Questions and Answers
Updated
16 Apr 2021
1 interview found
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Anonymous
I applied via Recruitment Consultant and was interviewed in Oct 2020.
5 Interview Rounds
Interview Questions
- Q1. Tell me about yourself
Add Answer
- Q2. Previous organisation. Why did u left
Add Answer
- Q3. English skills,they check vernacular, slangs, fillers, repetition etc. Only taie more then 85% as per their clients requirement.
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Interview Preparation Tips
Interview preparation tips for other job seekers - Just be confident and fight for your share.
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Dwyane Carl Paet
Interview experience
Good
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected
I applied via Walk-in and was interviewed in Oct 2023.
3 Interview Rounds
1
Aptitude Test Round
It was quite easy and fast
2
Group Discussion Round
Nerve wracking because it was a group interview and you must answer without being pressured
3
One-on-one Round (2 Questions)
- Q1. What is the reason you will leave the company? Add Answer
- Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to progra...read more Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Just answer with clarity an honesty
Customer Service Representative Interview Questions
IntouchCX
Maricel Ballaran
posted on 25 Sep 2023
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Why do you want to work with Intouch CX Add Answer
- Q3. What do you know about Intouch Cx View Answers (1)
- Q4. Do you have accessible wifi? View Answers (1)
- Q5. Are you able to setup a desk? View Answers (1)
Customer Service Representative Interview Questions
Etech Global Services
Jay pR
posted on 12 Jan 2023
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Dec 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
Technical Round (3 Questions)
- Q1. Use of Shortcut keys on keyboard View Answers (1)
- Q2. What is telecommunication View Answers (1)
- Q3. How to handle customer on chat View Answers (1)
3
HR Round (1 Question)
- Q1. However the same thing Add Answer
4
One-on-one Round (1 Question)
- Q1. Where are you from why you are not your view Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Pathetic interviewer and wrost treatment for employees
Skills evaluated in this interview
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself?
Why should we hire you?
Do you know eob? Add Answer
- Q2. What was your last job? Add Answer
Customer Service Representative Interview Questions
RND Softech
Mythili Sivakumar
posted on 11 Oct 2023
Interview experience
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
HR Round (2 Questions)
- Q1. Basic demographic details Add Answer
- Q2. And asked for direct process knowledge or need more training on communication Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident with our answers and don't get panic
Customer Service Representative Interview Questions
Epicenter Technologies
Abhinav Jha
posted on 27 Mar 2022
I was interviewed in Feb 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
HR Round (3 Questions)
- Q1. What are your salary expectations? Add Answer
- Q2. Share details of your previous job. Add Answer
- Q3. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - It was just an casual interview asked Simple Questions & Not much Complication was their
I applied via Referral and was interviewed in Sep 2021.
5 Interview Rounds
Interview Questions
- Q1. Are you okay with night shift and rotational shift and rotational offs
View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - For the 1st round they haven't asked anything just shared their information regarding shifts and off's and for the 2nd round which will be assessment, they will give you an idea about assessment format for about 5mins and then you will be asked to attend the assessment, but seriously it's worst and useless assessment because you might be using appropriate English as answers but they need only inappropriate English. After assessment im just waiting in the reception and one of the lady hr just came out and told sorry dear you haven't cleared your test because your communication skills are low and I was shocked😊😊😊..... actually my communication skills are better, and I'm pretty sure your way of processing is not up to the mark.
Interview experience
Bad
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Sep 2022.
2 Interview Rounds
1
Typing Test Round (1 Question)
- Q1. Just type speed thry look into Add Answer
2
HR Round (2 Questions)
- Q1. Tell about your self Add Answer
- Q2. Open book exam he asked Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Don't join I don't wanna give coz I dont want you people to get suffe rif your coming as an agent then don't
Renu Renu
I applied via Naukri.com and was interviewed in May 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
Aptitude Test Round
Own aptitude thoughts
3
Group Discussion Round
Descrution so many maind set people
Interview Preparation Tips
Topics to prepare for IntouchCX Customer Service Representative interview:
- Social Media Marketing
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People are getting interviews through
based on 1 Silaris Informations interview
Recruitment Consultant
100%
Low
Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Representative Interview Questions from Similar Companies
22%
more
than the average Customer Service Representative Salary in India
View more details
Silaris Informations Customer Service Representative Reviews and Ratings
based on 5 reviews
Rating in categories
|
Tele Marketing Executive
283
salaries
|  ₹0.9 L/yr - ₹3.4 L/yr |
|
Sales Executive
130
salaries
| ₹1.4 L/yr - ₹3.4 L/yr |
|
Quality Analyst
119
salaries
| ₹1.4 L/yr - ₹4.5 L/yr |
|
Team Lead
112
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
|
MIS Executive
86
salaries
| ₹1.8 L/yr - ₹3.6 L/yr |
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