Search

Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
  • Community
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Serco

Compare button icon Compare button icon Compare
4.3

based on 822 Reviews

Play video Play video Video summary

Filter interviews by

Serco Customer Service Associate Interview Questions and Answers for Experienced

Updated 2 Aug 2021

Serco Customer Service Associate Interview Experiences for Experienced

1 interview found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 2 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. In interview question must answer in what the bpo means what how you achieve a growth in company and if our company in loss how you done a your job in the company and you are loyal to our company the answe...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - in interview gives answer in true and natural and also prepare for job postion related questions.

Top trending discussions

View All
Interview Tips & Stories
2w
mrstorm
Verified Icon
·
works at
Wipro
90 days notice period
"Hi everyone, I have a 90-day notice period and actively seeking new job opportunities. However, I haven't received any interview calls yet due to this notice period. I would appreciate any advice on how to navigate this situation. Additionally, if I update my profile to indicate that I am serving my notice period (even though I’m not), how should I handle questions regarding this during interviews? Any guidance or referrals would be greatly appreciated.I am looking for opportunities in ad tech field now.Thank you!"
Got a question about Serco?
Ask anonymously on communities.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

EXL Service user image

posted on 27 Sep 2022

I applied via Walk-in and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Reason for leaving last job
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have self confidence should be must in any interview.

Senior Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 22 Oct 2020

Interview Questionnaire 

2 Questions

  • Q1. Ask about your self,ask about some questions related your profile,why do you join this organisation,
    • Add your answer
  • Q2. Condidate should be confidnt and should be sound knowledge about his/her profile.and speak clearly
    • Add your answer

Customer Service Associate Interview Questions & Answers

EXL Service user image Kaustubh Joshi

posted on 6 Nov 2019

Interview Questionnaire 

1 Question

  • Q1. Interviewer will ask general question. Related to experience. Every question in the form of why what when? As an example why do you want to join the compony, what do you expect from EXL, why should we hi...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - EXL has a great reputation over NCR n in India. If you are coming here with casual behaviour then it is not for you. There are 5 rounds in interview. HR team examine each candidate very carefully. Whether candidate is serious for the job or not. They will identify if you show 1 single moment of casual behaviour. So my suggestion is if you have a goal if you want to acheive something in BPO industry then join EXL.

Senior Associate Interview Questions & Answers

Crisil user image Anonymous

posted on 7 Jun 2021

I applied via Naukri.com and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Questions related to technical tools like Excel, Tableau. Situation based questions related to your past work experience or college life. Brush up the basics and do read about the company.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your basics, Read about the company, Connect with the relevant tools used by company, Be confident this is the most important thing. Prepare for situation based questions related to your past work experience or college life.

Senior Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 24 Jun 2021

I applied via Referral and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Basic questions about underwriting
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be good your product, never respond with negative reply, be confident while speaking and smile always.

Senior Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 8 Dec 2021

I applied via Naukri.com and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What do PE firms look for before investing
  • Ans. 

    PE firms look for strong financials, growth potential, and experienced management teams before investing.

    • Strong financials including revenue growth, profitability, and cash flow

    • Growth potential in the market and the company's ability to capture market share

    • Experienced management team with a track record of success

    • Clear exit strategy for the investment

    • Alignment of interests between the PE firm and the company's manageme...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about recent PE investments and the reasons for investing like synergies

Senior Associate Interview Questions & Answers

EXL Service user image Anonymous

posted on 13 Dec 2022

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is prepaid expenses
  • Ans. 

    Prepaid expenses are expenses paid in advance but not yet incurred or used.

    • Prepaid expenses are recorded as assets on the balance sheet.

    • They are gradually expensed over time as they are used or incurred.

    • Examples include prepaid rent, insurance premiums, and subscriptions.

    • Prepaid expenses are common in industries such as real estate and insurance.

    • Answered by AI
    Add your answer
  • Q2. What is differed revenue
  • Ans. 

    Differed revenue is revenue received in advance but not yet earned.

    • Differed revenue is also known as unearned revenue.

    • It is a liability on the balance sheet until the goods or services are delivered.

    • Examples include magazine subscriptions, prepaid rent, and gift cards.

    • Once the revenue is earned, it is recognized on the income statement.

    • Differed revenue is common in industries such as software, consulting, and real esta

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay strong and straight forward. All the best for your wonderful future.

Senior Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 19 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Jan 2023. There were 5 interview rounds.

Round 1 - Technical 

(1 Question)

  • Q1. Questions based on RFI, RFP and DDQ
    • Add your answer
Round 2 - Assignment 

Provided assassment based on RFP, RFI and DDQ

Round 3 - Technical 

(1 Question)

  • Q1. Basic questions on RFP, RFI and DDQ
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Typical HR questions
    • View 1 more answer
Round 5 - Client Interview 

(1 Question)

  • Q1. Its was kind of HR interview only
    • Add your answer

Senior Associate Interview Questions & Answers

Acuity Knowledge Partners user image Anonymous

posted on 13 Oct 2022

I applied via Recruitment Consulltant and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Basic Accounting questions
    • Add your answer
  • Q2. Prior experience and knowledge check
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion, Negotiation
    • Add your answer

Interview Preparation Tips

Topics to prepare for Acuity Knowledge Partners Senior Associate interview:
  • General Accounting
Interview preparation tips for other job seekers - Easy to crack interview, just study basic questions about your profile
More about working at Serco

Tell us how to improve this page.

Serco Interviews By Designations

Interview Questions for Popular Designations

Interview Questions from Similar Companies

EXL Service Interview Questions
3.7
 • 756 Interviews
S&P Global Interview Questions
4.1
 • 285 Interviews
Mu Sigma Interview Questions
2.6
 • 236 Interviews
Access Healthcare Interview Questions
3.9
 • 215 Interviews
Crisil Interview Questions
3.6
 • 192 Interviews
Straive Interview Questions
3.4
 • 185 Interviews
AGS Health Interview Questions
4.0
 • 164 Interviews
Indegene Interview Questions
3.4
 • 152 Interviews
CorroHealth infotech Interview Questions
3.3
 • 149 Interviews
Acuity Knowledge Partners Interview Questions
3.3
 • 148 Interviews
View all
Serco Customer Service Associate Salary
based on 64 salaries
₹0.9 L/yr - ₹4 L/yr
36% less than the average Customer Service Associate Salary in India
View more details

Serco Customer Service Associate Reviews and Ratings

based on 71 reviews

4.6/5

Rating in categories

4.5

Skill development

3.9

Work-life balance

4.1

Salary

4.2

Job security

4.0

Company culture

3.8

Promotions

4.1

Work satisfaction

Explore 71 Reviews and Ratings
Serco Salaries in India
Customer Service Associate
64 salaries
unlock blur

₹0.9 L/yr - ₹4 L/yr

Senior Customer Service Executive
60 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Customer Service Executive
50 salaries
unlock blur

₹0.9 L/yr - ₹5 L/yr

Customer Care Executive
47 salaries
unlock blur

₹1 L/yr - ₹3.2 L/yr

Team Lead
42 salaries
unlock blur

₹1 L/yr - ₹6.1 L/yr

Explore more salaries
Compare Serco with

EXL Service

3.7
Compare

Access Healthcare

3.9
Compare

S&P Global

4.1
Compare

AGS Health

4.0
Compare
Popular Calculators
Are you paid fairly?
Monthly In-hand Salary Calculator
Gratuity Calculator
HRA Calculator
Salary Hike Calculator
Did you find this page helpful?
Yes No
write
Share an Interview