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SBI Cards & Payment Services Executive Relationship Officer Interview Questions and Answers

Updated 15 Dec 2023

SBI Cards & Payment Services Executive Relationship Officer Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Kya aap field job karna chahte ho. I tell infront es main Sale pressure bhut hota hai.
  • Q2. Apke pas apni bike and driving licence hona chahiye
Round 3 - One-on-one 

(4 Questions)

  • Q1. What you know about credit card
  • Ans. 

    A credit card is a payment card issued by a financial institution that allows the cardholder to borrow funds to make purchases.

    • Credit cards are widely used for making purchases and payments.

    • They provide a convenient and secure way to pay for goods and services.

    • Cardholders can borrow money up to a certain credit limit and repay it later.

    • Interest is charged on the outstanding balance if not paid in full by the due date.

    • C...

  • Answered by AI
  • Q2. Difference between credit card and debit card
  • Ans. 

    Credit cards allow users to borrow money up to a certain limit, while debit cards allow users to spend money directly from their bank account.

    • Credit cards provide a line of credit that allows users to make purchases and pay them off later.

    • Debit cards deduct funds directly from the user's bank account when making a purchase.

    • Credit cards often come with rewards programs and offer additional benefits like travel insurance...

  • Answered by AI
  • Q3. How you convince customer for credit card
  • Ans. 

    To convince customers for a credit card, highlight the benefits, offer incentives, address concerns, and provide personalized recommendations.

    • Emphasize the benefits of having a credit card such as convenience, rewards, and building credit history.

    • Offer incentives like sign-up bonuses, cashback rewards, or exclusive discounts.

    • Address customer concerns by explaining the security measures in place, fraud protection, and f...

  • Answered by AI
  • Q4. Sell me credit card and counter question

Interview Preparation Tips

Interview preparation tips for other job seekers - If you good in pressure handling this is very good option for you. Muje yha job karte ko 2 year ho gye. My experience is very good

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

I applied via Walk-in

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about you self
  • Ans. 

    I am a dedicated and empathetic individual with a passion for helping others.

    • I have a background in customer service and relationship management.

    • I am a good listener and problem solver.

    • I enjoy building connections with people and making a positive impact.

    • I am detail-oriented and organized in my work approach.

  • Answered by AI
  • Q2. About the company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Tell me about mutual fund
  • Ans. 

    Mutual funds are investment vehicles that pool money from multiple investors to invest in a diversified portfolio of stocks, bonds, or other securities.

    • Mutual funds are managed by professional fund managers who make investment decisions on behalf of the investors.

    • Investors can buy shares of mutual funds, which represent a portion of the holdings in the fund.

    • Mutual funds offer diversification, liquidity, and professiona...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn about stock market

I applied via Newspaper Ad and was interviewed before May 2017. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Be confident and know about company details
  • Q2. Asking about their company profile
  • Q3. About company details

Interview Preparation Tips

Be confident
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
No response

I was interviewed in Nov 2023.

Round 1 - One-on-one 

(1 Question)

  • Q1. They provide 48 page PDF to Cramming up and questions is from that PDF only.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Any question related to client escalation
  • Q2. Any question related to customer satisfaction

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep searching and keep learning
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Only Interview 

(2 Questions)

  • Q1. Only basic details
  • Q2. Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't work in aadhar housing finance, salary is very much low and working culture is very bad, no any incentives,
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. How would you convince ghe angry customer

Interview Preparation Tips

Interview preparation tips for other job seekers - They asked situation based questions how would i react
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. MARKETING AND MANAGEMENT SKILLS
  • Q2. BANKING PRODUCTS SOUND KNOWL DGE
  • Q3. DEDICATION,RELOCATE,DEVOTION AND DETERMINATION
  • Q4. INVENTORY AND FINANCE SKILLS

Interview Preparation Tips

Interview preparation tips for other job seekers - I WANT TO UTILIZE MY INTERPERSONAL SKILLS FOR THE DEVELOPMENT OF THE ORGANIZATION AND WANT TO BECOME AN ASSET OF THE ORGANIZATION.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About your self and Previous company
  • Q2. Last company KRA and job responsibilities
  • Q3. Last salary and expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Pinelabs is good company and work culture is so cool

SBI Cards & Payment Services Interview FAQs

How many rounds are there in SBI Cards & Payment Services Executive Relationship Officer interview?
SBI Cards & Payment Services interview process usually has 3 rounds. The most common rounds in the SBI Cards & Payment Services interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in SBI Cards & Payment Services Executive Relationship Officer interview?

Some of the top questions asked at the SBI Cards & Payment Services Executive Relationship Officer interview -

  1. How you convince customer for credit c...read more
  2. What you know about credit c...read more
  3. Difference between credit card and debit c...read more

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