AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Samsung
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter interviews by
Clear (1)
Samsung Customer Care Executive Interview Questions and Answers
Samsung Customer Care Executive Interview Experiences
2 interviews found
compelling Future
(2 Questions)
- Q1. What was you yesterday routine ?
- Ans.
I woke up early, exercised, had breakfast, went to work, attended meetings, helped customers, had lunch, continued work, went home, relaxed, and slept.
Woke up early
Exercised
Had breakfast
Went to work
Attended meetings
Helped customers
Had lunch
Continued work
Went home
Relaxed
Slept
- Q2. How to handle angry customers ?
- Ans.
Handle angry customers by staying calm, listening actively, empathizing, apologizing, offering solutions, and following up.
Stay calm and composed to defuse the situation
Listen actively to understand the customer's concerns
Empathize with the customer's emotions and show understanding
Apologize for any inconvenience caused, even if it wasn't your fault
Offer solutions or alternatives to resolve the issue
Follow up with the
Sopra Steria
Success to our employee's well-being? A work-life balance that's simply unbeatable.
Our employees have rated us 4 for Work-Life Balance on AmbitionBox
Anonymous
Selected
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. 1.tell me about yourself? 2.what is bpo? 3.what do you have read today ?
- Q2. Full form of dafa?
- Ans.
DAFA stands for Department of Agriculture and Fisheries Administration.
DAFA is a government department responsible for overseeing agriculture and fisheries.
It plays a crucial role in regulating and promoting sustainable practices in these industries.
Examples of DAFA initiatives include promoting organic farming and sustainable fishing practices.
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(1 Question)
- Q1. Previous experience
(1 Question)
- Q1. Previous experience
Selected
I applied via Referral
(2 Questions)
- Q1. Products related questions
- Q2. Good communication with well good parsonality
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Sep 2023. There were 3 interview rounds.
(2 Questions)
- Q1. About experience
- Q2. About knowledge
(2 Questions)
- Q1. About experience
- Q2. About technology
About retail stores technology of products
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
(2 Questions)
- Q1. Explaining u r self
- Q2. Do u think about r u fit for this role
Interview Preparation Tips
Selected
(2 Questions)
- Q1. Basic details Sell my mobile phone
- Q2. Tell me something about role which you had applied for?
Interview Preparation Tips
Selected
I was interviewed in Jan 2025.
Questions regarding my experience and my life.why choose this field
Nupur Nandey
Advertisement are all glitter and less gold
(2 Questions)
- Q1. Nestle Overview
- Q2. Why sales executive ?
Interview Preparation Tips
Selected
I applied via Approached by Company and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Ap humari company ku join karna cahte ho phle kha rhe or vha se ku chori job or kitna time kiya vha or yha ap kse kaam karoge or mare bare me bhi
- Q2. Yes sales executive ko kase kaam karna cahiye jo customer phone lekar jaye uski problem kya h kis chijo mế problem a rhi h
Samsung Interview FAQs
Recently Viewed
INTERVIEWS
Startek
No Interviews
INTERVIEWS
Samsung
No Interviews
INTERVIEWS
Samsung
No Interviews
INTERVIEWS
Samsung
No Interviews
INTERVIEWS
Samsung
No Interviews
REVIEWS
Microsoft Corporation
No Reviews
INTERVIEWS
Windforce Management Services
No Interviews
INTERVIEWS
Samsung
No Interviews
LIST OF COMPANIES
Discover companies
Find best workplace
INTERVIEWS
Samsung
No Interviews
Tell us how to improve this page.
Samsung Interviews By Designations
- Samsung Software Engineer Interview Questions
- Samsung Software Developer Interview Questions
- Samsung Research and Development Interview Questions
- Samsung Sales Executive Interview Questions
- Samsung Software Developer Intern Interview Questions
- Samsung Senior Software Engineer Interview Questions
- Samsung Area Sales Manager Interview Questions
- Samsung Intern Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Manager Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Show more
Samsung Customer Care Executive Interview Process
based on 3 interviews
Interview experience
Sun Pharmaceutical Industries
Join us and thrive in a company culture that inspires and empowers.
Interview Questions from Similar Companies
Fast track your campus placements
Samsung Customer Care Executive Reviews and Ratings
based on 9 reviews
Rating in categories
|
Sales Executive
1.1k
salaries
|  ₹0 L/yr - ₹0 L/yr |
|
Assistant Manager
960
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Software Engineer
880
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Manager
525
salaries
| ₹0 L/yr - ₹0 L/yr |
|
Senior Engineer
477
salaries
| ₹0 L/yr - ₹0 L/yr |
Apple
LG Electronics
Sony
Xiaomi
- Home >
- Interviews >
- Samsung Interview Questions >
- Samsung Customer Care Executive Interview Questions
