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Samsung Customer Care Executive Interview Questions and Answers
Samsung Customer Care Executive Interview Experiences
2 interviews found
compelling Future
(2 Questions)
- Q1. What was you yesterday routine ?
- Q2. How to handle angry customers ?
Selected
I applied via Referral and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. 1.tell me about yourself? 2.what is bpo? 3.what do you have read today ?
- Q2. Full form of dafa?
- Ans.
DAFA stands for Department of Agriculture and Fisheries Administration.
DAFA is a government department responsible for overseeing agriculture and fisheries.
It plays a crucial role in regulating and promoting sustainable practices in these industries.
Examples of DAFA initiatives include promoting organic farming and sustainable fishing practices.
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Customer Care Executive Interview Questions & Answers
LG Electronics
Alok tiwari
posted on 11 Feb 2022
(8 Questions)
- Q1. Why are you looking for a change?
- Q2. What are your salary expectations?
- Q3. Share details of your previous job.
- Q4. Where do you see yourself in 5 years?
- Q5. Tell me about yourself.
- Q6. Firstly consume total knowledge of LG Electronics what is that and after that you are 150 words learn about IT sector and what is BPO and KPO.
- Q7. And your hobby question are more important because when you answered your hobby HR quickly to the next question about your hobby as belong what is that show very serious about your hobby and their knowledg...
- Q8. During the period of interview HR,s are continuously focus on your communication and fluency of your language Hindi aur English so don't be hesitate
(1 Question)
- Q1. HR,s check your typing speed and some computer knowledge
Interview Preparation Tips
kuldeep sharma
I applied via Naukri.com and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell ne something
- Ans.
I'm sorry, but the question is incomplete. Could you please provide more information?
Ask for clarification
Request more details
Express confusion
- Q2. Why do you want to join
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2023. There were 3 interview rounds.
Aptitude and general knowledge check
(2 Questions)
- Q1. Subject based questions
- Q2. Questions on sales too
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- B2B Sales
(3 Questions)
- Q1. Can i ask u about to customers services associated this is profile what should I do ?
- Q2. What About salary pakage?
- Ans. I now i am takint in hand 28k , so i want to 35k in hand
- Q3. I am working as a customer support service , so i am able do this job?
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Apr 2023. There was 1 interview round.
(1 Question)
- Q1. Education Qualifications Past Experience Aware About Mobile Knowledge Interview Hindi/English Both
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Customer Service Associate Interview Questions & Answers
Panasonic
Lakshmi Gupta
posted on 24 Feb 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Feb 2022. There was 1 interview round.
(3 Questions)
- Q1. What is the BPO ?
- Ans.
BPO stands for Business Process Outsourcing.
BPO involves contracting out specific business processes to a third-party service provider.
It is commonly used for customer service, technical support, and back-office operations.
BPO can help companies save costs, improve efficiency, and focus on core business functions.
Examples of BPO companies include Accenture, IBM, and Infosys.
- Q2. What is the customer service ?
- Ans.
Customer service is the assistance and support provided to customers before, during, and after a purchase or interaction.
Customer service involves addressing customer inquiries, concerns, and complaints.
It includes providing information about products or services, helping customers make purchasing decisions, and resolving issues.
Customer service can be provided through various channels such as phone, email, chat, or in...
- Q3. About your self and your hobbies
- Ans. My name is Lakshmi Gupta basically I am from Hamirpur district but currently I am living in Indirapuram Ghaziabad because Ghaziabad is my in-law house. I am pursuing B.A LL.B from Mewar institute of law. Vasundhara Ghaziabad U.P. 201012 . Completed senior secondary studies from humanity securing (59%) from SP hiranand inter College Bewar. Hamirpur u.p 510201 Completed High school studies securing (64.3%) from Governme...
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Customer Service Executive Interview Questions & Answers
BSH Home Appliances Group
Anonymous
posted on 24 Oct 2023
Selected
I applied via Approached by Company and was interviewed before Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. How does a motor works.
- Ans.
A motor works by converting electrical energy into mechanical energy through the interaction of magnetic fields.
Electric current flows through coils of wire, creating a magnetic field.
The magnetic field interacts with permanent magnets, causing the rotor to turn.
The turning rotor drives the mechanical output of the motor.
Different types of motors (e.g. DC, AC, stepper) operate based on variations of this principle.
- Q2. What's your expectations for salary
Interview Preparation Tips
- Technical Mechanical Engineer
Monalisa Lenka
I applied via Approached by Company and was interviewed in Mar 2022. There was 1 interview round.
(1 Question)
- Q1. Sir you can ask me whatever you like.
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Samsung Customer Care Executive Interview Process
based on 3 interviews
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Samsung Customer Care Executive Reviews and Ratings
based on 9 reviews
Rating in categories
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Sales Executive
1.1k
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|  ₹1 L/yr - ₹6.9 L/yr |
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Assistant Manager
1.1k
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| ₹5.5 L/yr - ₹19.4 L/yr |
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Software Engineer
870
salaries
| ₹6.6 L/yr - ₹25 L/yr |
|
Manager
535
salaries
| ₹10 L/yr - ₹33 L/yr |
|
Senior Engineer
477
salaries
| ₹4.3 L/yr - ₹18 L/yr |
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