S&P Global Senior Operations Specialist Interview Questions and Answers

After your clearing first round they will provide you SHL assessment link. You have to complete within the time. It have 5 sections namely English Grammar, Reasoning, Maths, Assay writing, Typing test. Very easy level questions.

Q1. Tell me about yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving measures resulting in a 20% increase in profitability

• Led cross-functional teams to streamline workflows and improve productivity

• Strong background in strategic planning and project management
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Q2. Give me brief about your job role
Ans. 
Overseeing daily operations, managing staff, ensuring efficiency and productivity.
• Managing and coordinating daily operations

• Supervising staff and ensuring they meet performance goals

• Implementing strategies to improve efficiency and productivity

• Monitoring and analyzing operational metrics

• Collaborating with other departments to achieve organizational goals
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Q3. Willing to work in night shift?
Ans. 
Yes, I am willing to work in night shifts as required for the role.
• I am flexible with my working hours and understand the demands of the role.

• I have previous experience working night shifts and can adapt to the schedule.

• I prioritize the job requirements over personal preferences for working hours.
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Q4. Are you servicing notice period & what is your last working day?
Ans. 
Yes, I am currently serving my notice period which ends on [last working day].
• Yes, I am serving my notice period.

• My last working day is [date].
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Q5. Very easy questions asked by HR. Be confident and provide real information.
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Q1. Introduce yourself?
Ans. 
Experienced Senior Executive Operations with a proven track record of optimizing processes and driving efficiency.
• Over 10 years of experience in operations management

• Successfully implemented cost-saving initiatives resulting in 20% reduction in expenses

• Led cross-functional teams to streamline workflow and improve productivity
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Q2. What is your last job role?
Ans. 
I was the Director of Operations at a multinational technology company.
• Led a team of 50+ employees in managing day-to-day operations

• Implemented efficiency strategies to streamline processes and reduce costs

• Collaborated with cross-functional teams to ensure smooth operations

• Developed and monitored key performance indicators to track progress

• Managed vendor relationships and negotiated contracts
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Q3. Why you left your company?
Ans. 
Seeking new challenges and opportunities for growth.
• Desire for career advancement

• Limited opportunities for growth in previous company

• Seeking new challenges and experiences
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Q4. Why you want to join EXL?
Ans. 
I want to join EXL because of its reputation for innovation and growth in the industry.
• Excited about the opportunity to work for a company known for its innovative solutions

• Impressed by EXL's track record of growth and success in the industry

• Looking forward to contributing my skills and experience to a dynamic and forward-thinking organization
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Q5. Why should we hire you?
Ans. 
I have a proven track record of successfully leading operations teams, improving efficiency, and driving results.
• Extensive experience in operations management

• Strong leadership skills

• Track record of improving efficiency and driving results

• Ability to strategize and implement effective operational plans
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Q6. If you get better opportunity elsewhere, do you left EXL?
Ans. 
I am committed to my current role at EXL and would only consider leaving if the new opportunity aligns with my career goals and values.
• I am dedicated to my current role at EXL and would only consider leaving if the new opportunity offers significant growth potential.

• I would carefully evaluate the new opportunity to ensure it aligns with my career goals and values before making a decision.

• If the new opportunity provides...read more
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Q7. What is your last CTC & your expected CTC?
Ans. 
My last CTC was $150,000 and my expected CTC is $180,000.
• Last CTC: $150,000

• Expected CTC: $180,000
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Q8. If we hire you, in how many days you can join us?
Ans. 
I can join within 2 weeks of receiving the offer.
• I will need to provide a 2-week notice to my current employer.

• I may need some time to relocate if the position is in a different city.

• I will need to finalize any pending projects before leaving my current job.
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Good question asked regarding general billing knowledge

Q1. Self introduction
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Q2. Looking forward for?
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Regarding senerios in Ops

Q1. Questions regarding to Medical coding
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Typing test and group discussion and face to face and manager round

Q1. Tell about ur self
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Q2. And family background
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Q1. About last jobs sucess and downfalls
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Q2. Give examples of anything to speak about
Ans. 
Examples of my experience as an Operations Manager
• Successfully implemented a new inventory management system resulting in a 20% reduction in waste

• Led a team of 15 employees to achieve a 98% customer satisfaction rating

• Developed and executed a cost-saving plan that reduced expenses by 15% in the first year

• Implemented a safety training program that reduced workplace accidents by 30%

• Managed a project to expand production
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There will be excel, coding, English and logic test

Q1. About yourself, experience, education background, passion
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Logical, aptitude, English test

Q1. Why here. Some logical questions. Some behaviour questions
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Describe your process

Q1. How save file in excel
Ans. 
To save a file in Excel, click on the 'File' tab, select 'Save As', choose the location and format, and click 'Save'.
• Click on the 'File' tab in the top left corner of the Excel window.

• Select 'Save As' from the dropdown menu.

• Choose the location where you want to save the file.

• Select the desired format for the file (e.g. Excel Workbook, PDF, CSV).

• Click 'Save' to save the file in the selected location and format.
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