20+ Operations Specialist Interview Questions and Answers

The interview questions cover topics related to pharmacovigilance, clinical research, GVP modules, good clinical practices, health and regulatory authorities, seriousness criteria, labeling assessment, dechallange rechallange, and narrative writing.

• Pharmacovigilance is the science and activities related to the detection, assessment, understanding, and prevention of adverse effects or any other drug-related problems.

• PV has a long history dating back to the 1960s thalidomide tr...read more

I would research and consult with colleagues to find a suitable solution for the customer.

• Research the customer's request to understand the service or solution they are looking for

• Consult with colleagues or experts in the field to gather more information

• Offer alternative solutions or services that may meet the customer's needs

• Communicate with the customer about the steps being taken to address their request

• Provide updates on the progress of finding a suitable solution

TPM stands for Total Productive Maintenance, OEE calculation is used to measure equipment efficiency.

• TPM is a maintenance strategy aimed at maximizing the productivity of equipment by involving all employees in the maintenance process.

• OEE (Overall Equipment Effectiveness) is a calculation used to measure the performance of equipment by considering availability, performance, and quality.

• OEE = (Availability %) x (Performance %) x (Quality %)

• For example, if a machine is availabl...read more

LRPC line process involves setting up and maintaining a line for long range patrol craft operations.

• The process of LRPC line involves setting up communication equipment on the long range patrol craft to ensure constant communication with base.

• Regular maintenance of the communication equipment is essential to ensure smooth operations.

• Maintenance tasks may include checking for any damage or wear and tear, testing the equipment for functionality, and replacing any faulty compone...read more

Continuous improvement process involves ongoing efforts to enhance products, services, or processes, while maintaining quality standards.

• Implementing a system for collecting and analyzing data to identify areas for improvement

• Setting specific goals for improvement and regularly monitoring progress

• Involving employees at all levels in the improvement process to gather diverse perspectives

• Using tools such as Six Sigma, Lean, or Total Quality Management to streamline processes an...read more

Revenue leakage can be plugged by implementing strong controls, conducting regular audits, and utilizing technology.

• Implement strong controls and processes to prevent revenue leakage

• Conduct regular audits to identify and address any potential leakage points

• Utilize technology such as revenue management software to track and monitor revenue streams

• Train employees on revenue protection measures to minimize leakage

• Monitor key performance indicators (KPIs) to quickly identify any ...read more

Logistics focuses on the movement and storage of goods, while supply chain encompasses the entire process from sourcing raw materials to delivering the final product to customers.

• Logistics deals with the physical flow of goods, including transportation, warehousing, and distribution.

• Supply chain management involves the coordination of all activities involved in sourcing, procurement, production, and delivery of products to customers.

• Logistics is a subset of supply chain manag...read more

The recent Suez Canal blockage caused a major disruption in the global supply chain.

• The Suez Canal blockage occurred in March 2021 when a large container ship, the Ever Given, became lodged sideways in the canal, blocking all traffic.

• This incident led to a backlog of hundreds of ships waiting to pass through the canal, disrupting the flow of goods between Europe and Asia.

• The blockage highlighted the vulnerability of global supply chains to unexpected events and the importance...read more

Accounts Payable is the amount a company owes to its vendors or suppliers for goods or services received.

• Accounts Payable is a liability account in the company's balance sheet.

• It represents the amount owed to vendors or suppliers for goods or services received but not yet paid for.

• It includes invoices, bills, and other expenses that the company owes.

• Accounts Payable is usually paid within a specific period, known as the payment terms.

• Examples of Accounts Payable include rent,...read more

Types of KYC include customer due diligence, enhanced due diligence, and ongoing monitoring.

• Customer Due Diligence (CDD) - verifying the identity of the customer and assessing their risk level

• Enhanced Due Diligence (EDD) - conducting additional checks on high-risk customers

• Ongoing Monitoring - continuously monitoring customer transactions and behavior for suspicious activity

Splice is used for joining two ropes together.

• Splices are used to create a strong and secure connection between two ropes.

• Common types of splices include eye splices, back splices, and end-to-end splices.

• Splices are often used in sailing, rock climbing, and rescue operations.

The 4 C's of underwriting are Capacity, Capital, Collateral, and Character.

• Capacity: Refers to the borrower's ability to repay the loan based on income and existing debts.

• Capital: Represents the borrower's financial stake in the loan, such as down payment or equity.

• Collateral: Assets that can be used to secure the loan in case of default.

• Character: Assesses the borrower's credit history and overall reliability.

• Scenario: For example, if a borrower is applying for a mortgage, u...read more

Pharmacovigilance process involves monitoring, evaluating, and preventing adverse effects of medications.

• Collecting and analyzing data on adverse drug reactions

• Reporting adverse events to regulatory authorities

• Assessing the risks and benefits of medications

• Implementing risk management strategies

• Ensuring compliance with regulations and guidelines

A prototype is an initial version of a product or system used for testing and evaluation before full production.

• Prototypes are used to gather feedback from users and stakeholders.

• They can be physical models, digital simulations, or mockups.

• Prototypes help identify design flaws and make improvements before final production.

• Examples include a 3D printed model of a new product, a clickable prototype of a website, or a paper mockup of a mobile app.

The process of submission involves gathering required information, completing necessary forms, and submitting them through the appropriate channels.

• Gather all necessary information and documents

• Complete any required forms accurately and thoroughly

• Submit the forms through the designated method (online, in person, etc.)

• Follow up to ensure submission was successful

The height of the counter top should be comfortable for the user to work on.

• The standard height for a kitchen counter top is around 36 inches.

• Consider the height of the person who will be using the counter top.

• Adjust the height based on the specific needs of the operation being performed.

• Ensure that the counter top height allows for proper ergonomics and ease of use.

Medication errors can occur due to various reasons such as incorrect dosage, wrong medication, or miscommunication.

• Medication errors can happen when the wrong medication is prescribed or administered.

• Incorrect dosage of medication can lead to harmful effects on the patient.

• Miscommunication between healthcare providers or patients can result in medication errors.

• Examples: Giving a patient 10mg of a medication instead of the prescribed 1mg, confusing two medications with simila...read more

Off label use refers to using a medication for a purpose other than what it was approved for by regulatory agencies.

• Off label use is common in medicine when a drug is found to be effective for a condition other than the one it was initially approved for.

• Healthcare providers may prescribe medications off label based on their clinical judgment and research evidence.

• Examples of off label use include using antidepressants for chronic pain, antihistamines for insomnia, and beta bl...read more