Revolut Service Engineer Interview Questions and Answers

There will be an assignment test of English grammar which is basic.

Q1. Tell me about past experience
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Q2. Some random topic or mock call
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Q1. My first round clear
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Q2. Tell me about your self
Ans. 
I am a dedicated and experienced Customer Service Executive with a strong focus on providing exceptional customer support.
• Over 5 years of experience in customer service roles

• Proficient in handling customer inquiries, complaints, and providing solutions

• Excellent communication and interpersonal skills

• Ability to remain calm and composed in challenging situations

• Proven track record of achieving customer satisfaction target...read more
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Q1. My second round clear nice team
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Q1. Third round will hr they just ask you background
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Q1. I just gave 3 round they will inform
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Q1. Tell me about your self
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Q2. What do you know about the company
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Q1. What do you mean by customer service
Ans. 
Customer service refers to the support and assistance provided to customers before, during, and after a purchase.
• Customer service involves addressing customer inquiries, concerns, and complaints in a timely and professional manner.

• It includes providing product information, troubleshooting issues, and ensuring customer satisfaction.

• Examples of customer service activities include answering phone calls, responding to emai...read more
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Q2. How do you handle the stress with the given project
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Q1. It was about my confidence for doing night shift
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Q2. She asked about myself
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Q1. Willing to be in rotational and night shift
Ans. 
Yes, I am willing to work in rotational and night shifts.
• I am flexible with my schedule and can adapt to different shifts

• I understand the importance of providing customer service 24/7

• I have previous experience working in rotational or night shifts

• I am willing to work weekends and holidays if required
Answered by AI
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Q2. Why do you want to switch to non voice ?
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Q3. Why should we hire you?
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Q1. Self introduction
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Q2. Job description
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Grammar, skill, email

Q1. Technical related
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Q2. Automobiles Related
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Q3. Motor Related Customer Interaction
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Written assignment, email drafting, situation based questions