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Resh and Thosh Technologies Customer Service Associate Interview Questions and Answers

Updated 24 Jun 2023

1 interview found

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Jun 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. Educational and work history
3

Coding Test Round

No sure but basics on coding, web app development

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence, Well Spoken, No Fake attitude, transparency.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

2

Technical Round (5 Questions)

  • Q1. What is your understanding of emotional intelligence?
  • Q2. What is the role of technical customer service?
  • Q3. What is the difference between customer service and technical support?
  • Q4. What are technical skills in customer service?
  • Q5. What is customer satisfaction?

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Associate interview:
  • medical coding
  • MATLAB
  • Database Administration
Interview preparation tips for other job seekers - Please give this a try, and you will gain valuable experience regarding interviews.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

Versant Pearson test

2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Accenture
  • Q3. What does customer service means to you
  • Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. What is the sallary
  • Q2. Freelancers language
  • Q3. What is you job time
  • Q4. What is the training
  • Q5. Local language allow or not
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Apna Jobs and was interviewed in Jun 2024.

4 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Are you ready to work in shifts?
2

One-on-one Round (2 Questions)

  • Q1. Tell me about ur city in hindi.
  • Q2. What is customer service, empathy?
3

Assignment Round

Amcat test ..In this test versant test is there, logical reasoning

4

Versant round and mock call Round (1 Question)

  • Q1. Pitch to customer who comes to you for refund issue.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What is phone Banking?
  • Q2. Tell me about your city and what is most famous in your city?
  • Q3. Tell me about yourself?
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Normal myself questions
2

Technical Round (2 Questions)

  • Q1. Normal technical round
  • Q2. Computer round to check typing speed and knowledge

Interview Preparation Tips

Interview preparation tips for other job seekers - Confidence is the key afterall

Customer Service Associate Interview Questions

TCS user image Soumya Chatterjee

posted on 9 Jul 2024

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself and the relevant experience?
  • Q2. What skills do you have for us to enhance the productivity of the project?
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Aptitude Test Round

General Questions regarding your experience in customer support

Resh and Thosh Technologies Interview FAQs

How many rounds are there in Resh and Thosh Technologies Customer Service Associate interview?
Resh and Thosh Technologies interview process usually has 3 rounds. The most common rounds in the Resh and Thosh Technologies interview process are Resume Shortlist, One-on-one Round and Coding Test.

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