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based on 21.9k Reviews

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Reliance Retail Customer Sales Officer Interview Questions and Answers

Updated 24 Dec 2023

Reliance Retail Customer Sales Officer Interview Experiences

1 interview found

Customer Sales Officer Interview Questions & Answers

user image Anonymous

posted on 24 Dec 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Tell About Yourself?
    • Add your answer
  • Q2. What is mean FMCG?
  • Ans. 

    FMCG stands for Fast Moving Consumer Goods, which are products that are sold quickly and at a relatively low cost.

    • FMCG products have a short shelf life and are typically non-durable goods.

    • Examples include food and beverages, toiletries, over-the-counter drugs, and cleaning products.

    • FMCG companies often rely on high volume sales and rapid turnover of inventory.

    • Answered by AI
    Add your answer
  • Q3. How to calculate margin?
  • Ans. 

    Margin is calculated by subtracting the cost of goods sold from the selling price and dividing by the selling price.

    • Calculate the cost of goods sold (COGS)

    • Subtract the COGS from the selling price

    • Divide the result by the selling price to get the margin percentage

    • Margin = (Selling Price - COGS) / Selling Price

    • Example: Selling Price = $100, COGS = $60, Margin = ($100 - $60) / $100 = 0.4 or 40%

    • Answered by AI
    Add your answer

Top trending discussions

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Interview Tips & Stories
2w
an operations executive
Job Market Seems to Be Opening Up Again!
I've been getting more interview calls recently, and after months of silence., it’s a relief! Things are looking better out there. Keep building your skills and applying, guys. Patience does pay off! For context: I have about 5 years of experience in the IT field, currently working as a security analyst (contract role) for the past 6 months. I've been applying for analyst roles at junior/mid-level positions open to hybrid and remote setups. Certifications I’ve done so far include CEH, CCNA, AWS Practitioner, and Splunk Essentials. What’s been your experience with job hunting lately? Let’s help each other out!
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Croma user image Mumbiker Amul

posted on 21 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Family members
    • Add your answer
  • Q3. Why do you want join croma
    • Add your answer
  • Q4. Who do got know about croma
    • Add your answer

Customer Relation Officer Interview Questions & Answers

DMart user image Anonymous

posted on 14 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Technical 

(4 Questions)

  • Q1. Customer service providers
    • Add your answer
  • Q2. Customer handling complaint
    • Add your answer
  • Q3. Customer benifits
    • Add your answer
  • Q4. Customer offers
    • Add your answer
Round 2 - Group Discussion 

Employee response and employee thinking best

Customer Care Executive Interview Questions & Answers

Walmart user image Anonymous

posted on 17 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. What is BPO
    • Add your answer

Customer Service Associate Interview Questions & Answers

Target user image Anonymous

posted on 25 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Aptitude and english

Round 2 - Aptitude Test 

Simulation about chats and situational questions

Round 3 - One-on-one 

(1 Question)

  • Q1. Everything about experiences and situations
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Personal Life and about the company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident in your skills

Customer Service Executive Interview Questions & Answers

Tesco user image Anonymous

posted on 13 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - Assessment 

(2 Questions)

  • Q1. Reason for leaving previous company
    • Add your answer
  • Q2. How would you deal with high rated customer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and slightly honest

Customer Service Executive Interview Questions & Answers

Landmark Group user image Anonymous

posted on 1 Apr 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your 1st priority
    • Add your answer

Interview Preparation Tips

Topics to prepare for Landmark Group Customer Service Executive interview:
  • Employee Relations
  • Employee Engagement
  • Employee Grievances
Interview preparation tips for other job seekers - My total experience is bad for landmark jeep

Customer Service Executive Interview Questions & Answers

Metro Cash & Carry user image Anonymous

posted on 11 Aug 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Different type of qualify test

Round 3 - One-on-one 

(2 Questions)

  • Q1. Gm interview test regarding selling skills
  • Ans. Cold calling with new customer apointing
    • Answered Anonymously
    Add your answer
  • Q2. How long in a day u can work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare for math,english

Customer Service Associate Interview Questions & Answers

Reliance Trends user image Anonymous

posted on 26 Dec 2022

I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sales skills. VM merchandise. Team leading .BH work
    • Add your answer
  • Q2. Costumer service associate
    • Add your answer
  • Q3. Team leading and floor management
    • Add your answer
  • Q4. Customer handling anything ECU to sop
    • Add your answer
  • Q5. Weak end staff management
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Om prakash Nayak
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar

Customer Care Executive Interview Questions & Answers

Lifestyle user image Navaneetha. K

posted on 7 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected

I applied via Referral and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic english grammar and mathamatics test paper

Round 2 - One-on-one 

(1 Question)

  • Q1. Exercise in retail sector and how to manage multiple customers
  • Ans. 

    Exercise in retail sector involves managing multiple customers efficiently to provide excellent customer service.

    • Prioritize customers based on urgency and needs

    • Utilize technology like customer relationship management (CRM) systems to keep track of customer interactions

    • Train staff to handle multiple customers simultaneously

    • Maintain a positive attitude and remain calm under pressure

    • Offer personalized recommendations and

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Asked about carrier goal in company
    • Add your answer
More about working at Reliance Retail
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Reliance Retail Interview FAQs

How many rounds are there in Reliance Retail Customer Sales Officer interview?
Reliance Retail interview process usually has 2 rounds. The most common rounds in the Reliance Retail interview process are Resume Shortlist and One-on-one Round.
How to prepare for Reliance Retail Customer Sales Officer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Reliance Retail. The most common topics and skills that interviewers at Reliance Retail expect are Sales, FMCG Sales, Pharma Selling, Life Insurance and B2B Sales.
What are the top questions asked in Reliance Retail Customer Sales Officer interview?

Some of the top questions asked at the Reliance Retail Customer Sales Officer interview -

  1. How to calculate marg...read more
  2. What is mean FM...read more

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Reliance Retail Customer Sales Officer Salary
based on 122 salaries
₹1.7 L/yr - ₹4 L/yr
17% less than the average Customer Sales Officer Salary in India
View more details

Reliance Retail Customer Sales Officer Reviews and Ratings

based on 27 reviews

3.9/5

Rating in categories

4.2

Skill development

3.9

Work-life balance

4.0

Salary

3.3

Job security

3.8

Company culture

3.1

Promotions

4.1

Work satisfaction

Explore 27 Reviews and Ratings
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