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Reliance Retail
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Reliance Retail Customer Sales Officer Interview Questions and Answers
Reliance Retail Customer Sales Officer Interview Experiences
1 interview found
Selected
I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.
(3 Questions)
- Q1. Tell About Yourself?
- Q2. What is mean FMCG?
- Ans.
FMCG stands for Fast Moving Consumer Goods, which are products that are sold quickly and at a relatively low cost.
FMCG products have a short shelf life and are typically non-durable goods.
Examples include food and beverages, toiletries, over-the-counter drugs, and cleaning products.
FMCG companies often rely on high volume sales and rapid turnover of inventory.
- Q3. How to calculate margin?
- Ans.
Margin is calculated by subtracting the cost of goods sold from the selling price and dividing by the selling price.
Calculate the cost of goods sold (COGS)
Subtract the COGS from the selling price
Divide the result by the selling price to get the margin percentage
Margin = (Selling Price - COGS) / Selling Price
Example: Selling Price = $100, COGS = $60, Margin = ($100 - $60) / $100 = 0.4 or 40%
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Mumbiker Amul
Selected
I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your self
- Q2. Family members
- Q3. Why do you want join croma
- Q4. Who do got know about croma
Selected
I was interviewed in Jul 2024.
(4 Questions)
- Q1. Customer service providers
- Q2. Customer handling complaint
- Q3. Customer benifits
- Q4. Customer offers
Employee response and employee thinking best
Selected
I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Tell me about your self
- Ans.
I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.
5 years of experience in customer care
Skilled in resolving customer issues
Strong focus on providing exceptional service
Empathetic and dedicated approach
Excellent communication skills
- Q2. What is BPO
- Ans.
BPO stands for Business Process Outsourcing, where a company contracts out specific business tasks to a third-party provider.
BPO involves outsourcing non-core business functions such as customer service, technical support, and data entry.
Companies often use BPO to reduce costs, improve efficiency, and focus on their core competencies.
Popular BPO destinations include India, the Philippines, and Eastern Europe.
Examples o...
Selected
I applied via Campus Placement and was interviewed in Mar 2024. There were 4 interview rounds.
Aptitude and english
Simulation about chats and situational questions
(1 Question)
- Q1. Everything about experiences and situations
(1 Question)
- Q1. Personal Life and about the company
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Reason for leaving previous company
- Q2. How would you deal with high rated customer
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Landmark Group
Anonymous
posted on 1 Apr 2024
I applied via Walk-in and was interviewed in Oct 2023. There was 1 interview round.
(1 Question)
- Q1. What is your 1st priority
Interview Preparation Tips
- Employee Relations
- Employee Engagement
- Employee Grievances
Customer Service Executive Interview Questions & Answers
Metro Cash & Carry
Anonymous
posted on 11 Aug 2023
Different type of qualify test
(2 Questions)
- Q1. Gm interview test regarding selling skills
- Ans. Cold calling with new customer apointing
- Q2. How long in a day u can work
Interview Preparation Tips
Customer Service Associate Interview Questions & Answers
Reliance Trends
Anonymous
posted on 26 Dec 2022
I applied via Approached by Company and was interviewed in Nov 2022. There were 2 interview rounds.
(5 Questions)
- Q1. Sales skills. VM merchandise. Team leading .BH work
- Q2. Costumer service associate
- Q3. Team leading and floor management
- Q4. Customer handling anything ECU to sop
- Q5. Weak end staff management
Interview Preparation Tips
I am working now Reliance Trend Bhadrak Pepe jeans brand
+3yer working experience
+1yer experience in men's casual wear (Pepe jeans) brand Bhadak
+1yer experience Reliance Trend Bhadrak
+1yer experience in western wear (lee Cooper) brand bhuneshwar
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Max Fashion
Anonymous
posted on 19 Dec 2022
I applied via Recruitment Consulltant and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work in this company
- Q2. Your self introduction
Interview Preparation Tips
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Reliance Retail Customer Sales Officer Reviews and Ratings
based on 27 reviews
Rating in categories
|
Assistant Manager
4.2k
salaries
|  ₹1.5 L/yr - ₹10.3 L/yr |
|
Store Manager
4.1k
salaries
| ₹2 L/yr - ₹9.6 L/yr |
|
Department Manager
3.6k
salaries
| ₹1.7 L/yr - ₹6.2 L/yr |
|
Deputy Manager
2.5k
salaries
| ₹4.3 L/yr - ₹15.6 L/yr |
|
Senior Executive
2.3k
salaries
| ₹1.5 L/yr - ₹7.7 L/yr |
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