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400+ Reliance Retail Interview Questions and Answers

Updated 2 Mar 2025
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Q101. What are the competitors reliance trends

Ans.

Competitors are increasingly relying on digital marketing strategies to reach customers and improve online presence.

  • Competitors are investing more in social media advertising and influencer partnerships.

  • Many competitors are focusing on improving their website SEO to increase online visibility.

  • Some competitors are utilizing email marketing campaigns to engage with customers and drive sales.

  • There is a growing trend among competitors to invest in mobile marketing strategies to t...read more

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Q102. what is RTV and process what is the basic elements do you see for RTV

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Reliance Retail Interview Questions and Answers for Freshers
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Q103. If the Store sale is Low, what will be You do ?

Ans.

I would analyze the reasons for low sales, create a plan to boost sales, motivate the team, and possibly run promotions.

  • Analyze the reasons for low sales such as competition, market trends, or internal issues

  • Create a plan to boost sales by setting targets, improving marketing strategies, or introducing new products

  • Motivate the team by providing incentives, training, or support

  • Run promotions or discounts to attract more customers and increase sales

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Q104. What do you know about quantitative market research?

Ans.

Quantitative market research involves collecting and analyzing numerical data to understand market trends and consumer behavior.

  • Involves collecting numerical data through surveys, questionnaires, and data analysis

  • Focuses on statistical analysis to draw conclusions and make informed decisions

  • Helps in measuring market size, identifying target demographics, and evaluating marketing strategies

  • Examples include conducting online surveys to gather customer feedback and analyzing sal...read more

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Q105. What is the planogram

Ans.

A planogram is a visual representation of the layout and placement of products in a retail store.

  • Planograms help optimize product placement for maximum sales and customer convenience

  • They typically include details such as product location, quantity, and pricing

  • Planograms are often created using specialized software and are updated regularly based on sales data and trends

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Q106. Control Losses How did Store take for Next Level And Company Growth ?

Ans.

The store implemented strict inventory control measures and optimized processes to minimize losses and drive company growth.

  • Implemented strict inventory control measures to track and manage stock levels effectively

  • Optimized processes to reduce wastage and improve efficiency

  • Utilized technology such as RFID tags or inventory management software to enhance visibility and accuracy

  • Conducted regular audits and inspections to identify areas of improvement

  • Invested in employee trainin...read more

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Q107. What the best done in your carrier ?

Ans.

The best thing I have done in my career is successfully implementing a new visual merchandising strategy that resulted in a 20% increase in sales.

  • Implemented a new visual merchandising strategy

  • Achieved a 20% increase in sales

  • Received positive feedback from customers and management

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Q108. How to Cantrol Shrinkage?

Ans.

Shrinkage can be controlled by implementing strict inventory management practices and conducting regular audits.

  • Implementing strict inventory control measures such as regular stock counts and monitoring sales trends

  • Training staff on proper handling and storage of merchandise to prevent damage or theft

  • Utilizing security measures such as surveillance cameras and electronic article surveillance tags

  • Analyzing data to identify patterns of shrinkage and taking corrective actions

  • Col...read more

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Q109. How to control the losses

Ans.

Controlling losses involves identifying and addressing the root causes of the losses.

  • Conduct regular audits to identify areas of potential losses

  • Implement measures to prevent losses, such as security systems or employee training

  • Monitor inventory levels and implement inventory control measures

  • Analyze financial data to identify trends and areas of potential losses

  • Establish a culture of accountability and responsibility among employees

  • Regularly review and update policies and pro...read more

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Q110. what is withholding tax and when we use this ?

Ans.

Withholding tax is a tax deducted at source from payments made to vendors or suppliers.

  • It is a tax deducted by the payer from the payment made to the payee.

  • It is applicable on payments made to vendors or suppliers for goods or services.

  • The deducted tax is paid to the government on behalf of the payee.

  • It is used to ensure tax compliance and prevent tax evasion.

  • Examples include TDS (Tax Deducted at Source) in India and W-9 form in the US.

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Q111. How to convince a person negetive to positive in retail countor

Ans.

To convince a person from negative to positive in a retail context, focus on highlighting the benefits, providing excellent customer service, and addressing any concerns or objections.

  • Highlight the benefits of the product or service, such as quality, value for money, or unique features.

  • Provide excellent customer service by being attentive, helpful, and friendly.

  • Address any concerns or objections the person may have by listening actively and offering solutions or alternatives....read more

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Q112. Method development and validation of anticancer drugs

Ans.

Method development and validation of anticancer drugs involves rigorous testing and analysis to ensure safety and efficacy.

  • Developing a method involves identifying the appropriate drug compound and determining the optimal dosage and delivery method.

  • Validation requires testing the drug in various settings to ensure it is effective and safe for use.

  • Analytical techniques such as HPLC and mass spectrometry are commonly used in method development and validation.

  • Collaboration with ...read more

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Q113. What's behaviour to customer service

Ans.

Behaviour to customer service is crucial for success in any business.

  • Being polite and respectful towards customers

  • Listening actively to their concerns and needs

  • Providing prompt and efficient service

  • Going above and beyond to exceed their expectations

  • Handling complaints and resolving issues in a professional manner

  • Maintaining a positive attitude and demeanor at all times

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Q114. What is the radius that you delivery the stock in city and which city

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Q115. How would you increase the business on cold times like during lockdown and all?

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Q116. What is the shrinkage % & How do you control it

Ans.

Shrinkage % is the difference between scheduled and actual work hours. It can be controlled by proper scheduling and monitoring.

  • Shrinkage % is the percentage of time that employees are not available to work during their scheduled hours.

  • It can be caused by factors such as breaks, meetings, training, and absenteeism.

  • To control shrinkage %, proper scheduling and monitoring is necessary.

  • Scheduling should take into account factors that contribute to shrinkage % and aim to minimize...read more

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Q117. What is your understanding of supply chain?

Ans.

Supply chain refers to the entire process of delivering a product or service from the supplier to the end customer.

  • It involves all the activities and processes required to bring a product or service to the market.

  • It includes procurement, production, transportation, warehousing, and distribution.

  • Efficient supply chain management can help reduce costs, improve customer satisfaction, and increase profitability.

  • Example: A company sourcing raw materials from multiple suppliers, ma...read more

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Q118. What is step of new product lunching

Ans.

The steps of new product launching involve ideation, research, development, testing, marketing, and launch.

  • Ideation: brainstorming and generating ideas for new products

  • Research: conducting market research to determine demand and competition

  • Development: creating prototypes and refining the product

  • Testing: conducting product testing to ensure quality and functionality

  • Marketing: developing a marketing strategy and creating promotional materials

  • Launch: introducing the product to ...read more

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Q119. What is the basic account equation ?

Ans.

The basic account equation is Assets = Liabilities + Equity.

  • Assets are what a company owns or has control over, such as cash, inventory, and property.

  • Liabilities are what a company owes to others, such as loans and accounts payable.

  • Equity is the residual interest in the assets of the company after deducting liabilities.

  • The equation must always balance, meaning that the total assets must equal the total liabilities and equity.

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Q120. Which is your computer speed typing on work?

Ans.

My computer speed typing on work is 80 words per minute.

  • My computer speed typing on work is 80 words per minute.

  • I can type accurately and efficiently at a speed of 80 words per minute.

  • I have been consistently typing at a speed of 80 words per minute in my previous retail job.

  • I have received positive feedback on my typing speed and accuracy from my previous employers.

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Q121. What is different between sales and marketing ?

Ans.

Sales is the process of selling products or services, while marketing is the process of creating demand for those products or services.

  • Sales involves direct interaction with customers to close deals, while marketing involves creating brand awareness and promoting products through various channels.

  • Sales is focused on short-term goals of generating revenue, while marketing is focused on long-term goals of building brand loyalty and customer relationships.

  • Sales is a subset of ma...read more

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Q122. How to sale your products when your products rates higher than market

Ans.

Highlight the unique features and benefits of the product to justify the higher price.

  • Emphasize the superior quality and durability of the product compared to cheaper alternatives.

  • Highlight any additional services or warranties included with the product.

  • Offer flexible payment options or discounts to make the higher price more appealing.

  • Provide excellent customer service and personalized recommendations to justify the higher price.

  • Showcase positive customer reviews and testimo...read more

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Q123. Do you know about Section 194 R, SAP T-codes used, Sec 206 C (1H)

Ans.

Section 194R deals with TDS on payment of income by way of interest on securities, SAP T-codes are used for accessing specific functions in SAP, Sec 206C(1H) deals with TCS on sale of goods

  • Section 194R pertains to TDS on interest on securities

  • SAP T-codes are used for specific functions in SAP, such as FBL1N for vendor line items

  • Sec 206C(1H) deals with TCS on sale of goods above a specified limit

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Q124. How do you minimize OPEX to improve profitability of store?

Ans.

Minimize OPEX by optimizing expenses, negotiating with suppliers, reducing waste, and improving operational efficiency.

  • Optimize expenses by reviewing and renegotiating contracts with suppliers

  • Reduce waste by implementing inventory management systems and tracking sales trends

  • Improve operational efficiency by cross-training employees and streamlining processes

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Q125. What is retail marketing..?

Ans.

Retail marketing refers to the strategies and activities used by retailers to promote and sell their products or services to consumers.

  • Retail marketing involves various techniques such as advertising, promotions, visual merchandising, and customer relationship management.

  • It focuses on understanding consumer behavior, identifying target markets, and creating effective marketing campaigns.

  • Examples of retail marketing tactics include running sales promotions, creating loyalty pr...read more

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Q126. Sale p&l percentage . How the losses control . Hi ow is ur improve sale

Ans.

To control losses, we analyze sales P&L percentage and implement strategies to improve sales.

  • We regularly analyze our sales P&L percentage to identify areas of improvement

  • We implement strategies such as promotional offers, upselling, and cross-selling to improve sales

  • We train our staff to provide excellent customer service to retain customers and attract new ones

  • We monitor inventory levels to avoid overstocking and minimize losses due to expired or damaged products

  • We conduct ...read more

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Q127. If The Store ATS is low, what will be you Do

Ans.

I would analyze the reasons for the low ATS and implement strategies to improve it.

  • Conduct a thorough analysis of the current ATS data to identify any trends or patterns

  • Review the recruitment process to ensure it is efficient and effective

  • Implement targeted recruitment strategies to attract more qualified candidates

  • Provide training and support to the recruitment team to improve their performance

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Q128. What would average ticket size value or average transactional value

Ans.

Average ticket size or transactional value is the average amount spent per customer per transaction.

  • It is calculated by dividing the total revenue by the number of transactions.

  • It helps in understanding customer spending patterns and identifying opportunities for upselling or cross-selling.

  • For example, if a store has a total revenue of $10,000 from 500 transactions, the average ticket size would be $20.

  • Increasing the average ticket size can lead to higher revenue and profitab...read more

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Q129. Tell me a pasta making recipe from scratch

Ans.

Homemade pasta recipe using flour, eggs, and water

  • Mix 2 cups of flour with 3 eggs and a pinch of salt to form a dough

  • Knead the dough until smooth, then let it rest for 30 minutes

  • Roll out the dough and cut into desired pasta shape, like fettuccine or ravioli

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Q130. How to management in super market

Ans.

Effective supermarket management involves overseeing operations, staff, inventory, and customer service to ensure a smooth and profitable operation.

  • Develop and implement efficient processes for inventory management

  • Train and motivate staff to provide excellent customer service

  • Monitor sales trends and adjust inventory levels accordingly

  • Ensure store cleanliness and organization for a pleasant shopping experience

  • Analyze data to make informed decisions on pricing, promotions, and ...read more

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Q131. What’s the challenges in droid current organisation

Ans.

The challenges in the current organization include outdated technology, lack of employee training, and poor communication.

  • Outdated technology hindering efficiency and productivity

  • Lack of employee training leading to skill gaps and decreased performance

  • Poor communication causing misunderstandings and delays in decision-making

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Q132. How do you balance employee and business needs ?

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Q133. What will you do if any retailer refuse to buy your products

Ans.

I will try to understand the reason for refusal and address their concerns.

  • Ask the retailer for the reason behind their refusal

  • Address their concerns and try to find a solution

  • Provide additional information about the product if necessary

  • Offer incentives or discounts to encourage the retailer to buy the product

  • If all else fails, look for other potential retailers who may be interested in the product

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Q134. Detail description of powder storage, pre-treatment plant ,baking and packing of sheet metal

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Q135. How to create store walkin?

Ans.

Creating a store walk-in involves strategic planning and execution to attract customers and increase foot traffic.

  • Ensure the store is visually appealing and well-maintained

  • Offer promotions and discounts to entice customers

  • Host events or workshops to draw in potential customers

  • Utilize social media and advertising to increase awareness

  • Train staff to provide excellent customer service and create a welcoming atmosphere

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Q136. Do you have any experience..? What is the full form of FMCG&HPc?

Ans.

FMCG stands for Fast Moving Consumer Goods and HPC stands for Health and Personal Care.

  • FMCG refers to products that are sold quickly and at a relatively low cost, such as food, beverages, toiletries, and cleaning products.

  • HPC refers to products that are used for personal hygiene and health, such as toothpaste, soap, shampoo, and vitamins.

  • Both FMCG and HPC are important sectors in the consumer goods industry, with many well-known brands and companies.

  • Examples of FMCG companies...read more

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Q137. Marketing activities to improve the business

Ans.

Implementing targeted marketing campaigns, utilizing social media platforms, collaborating with local businesses for promotions.

  • Utilize social media platforms to reach a wider audience

  • Collaborate with local businesses for joint promotions

  • Implement targeted marketing campaigns based on customer demographics and preferences

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Q138. How to manage inventory

Ans.

Inventory management involves tracking and controlling inventory levels to ensure efficient operations.

  • Establishing inventory goals and objectives

  • Regularly monitoring inventory levels

  • Implementing inventory control systems

  • Forecasting demand and adjusting inventory levels accordingly

  • Analyzing inventory data to identify trends and opportunities for improvement

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Q139. What is inner join, cross join, left outer join

Ans.

Inner join, cross join, and left outer join are types of SQL joins used to combine data from multiple tables.

  • Inner join: Returns rows when there is a match in both tables based on the join condition

  • Cross join: Returns the Cartesian product of the two tables, combining every row from the first table with every row from the second table

  • Left outer join: Returns all rows from the left table and the matched rows from the right table, with unmatched rows in the right table being NU...read more

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Q140. What is the percentage of moisture in spinach, potato,or onion

Ans.

The percentage of moisture varies depending on the type of vegetable.

  • Spinach has a high moisture content of around 91%

  • Potatoes have a moisture content of around 79%

  • Onions have a moisture content of around 89%

  • The percentage of moisture can also vary depending on factors such as freshness and storage conditions.

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Q141. Do you correct the pattern accordingly of the correct fitting

Ans.

Yes, I correct the pattern accordingly to ensure the correct fitting.

  • I analyze the fit of the garment on a fit model or mannequin

  • I make adjustments to the pattern based on the fit feedback

  • I test the revised pattern on the fit model to ensure proper fit

  • I communicate with the design team to ensure the desired fit is achieved

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Q142. Can you also do load and unload goods form the truck

Ans.

Yes, I am able to load and unload goods from the truck efficiently.

  • I have experience in safely loading and unloading goods from trucks

  • I am physically capable of lifting and moving heavy items

  • I am familiar with proper handling techniques to prevent damage to goods

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Q143. How can you measure the brand health of any brand?

Ans.

Brand health can be measured through various metrics such as brand awareness, brand perception, brand loyalty, and brand equity.

  • Conducting brand awareness surveys to measure the level of recognition and recall among target audience.

  • Analyzing social media engagement and sentiment to gauge brand perception.

  • Tracking customer retention rates and repeat purchase behavior to assess brand loyalty.

  • Calculating brand equity through financial metrics like revenue and market share.

  • Compar...read more

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Q144. How to do shopkeeper's on boarding?

Ans.

Shopkeeper's onboarding involves training, orientation, and providing necessary resources to new shopkeepers.

  • Develop an onboarding program that includes training on store policies, procedures, and customer service.

  • Provide new shopkeepers with an orientation to the store layout, inventory management systems, and point-of-sale systems.

  • Assign a mentor or experienced shopkeeper to guide and support new hires during their initial days.

  • Ensure new shopkeepers have access to necessar...read more

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Q145. How to manage cold chain process in supply chain?

Ans.

Managing cold chain process in supply chain involves proper temperature control, monitoring, and logistics.

  • Implement temperature monitoring devices throughout the supply chain

  • Use insulated packaging and refrigerated storage facilities

  • Train staff on proper handling of temperature-sensitive products

  • Establish clear protocols for handling temperature excursions

  • Regularly audit and review cold chain processes for continuous improvement

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Q146. How should one manage operations in two different segments?

Ans.

Managing operations in two different segments requires clear communication, strategic planning, and effective delegation.

  • Establish clear goals and objectives for each segment

  • Communicate regularly with team members in both segments to ensure alignment

  • Delegate tasks based on team members' strengths and expertise

  • Monitor performance metrics in each segment to track progress and identify areas for improvement

  • Adjust strategies as needed to address challenges or capitalize on opport...read more

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Q147. 2. How Can You Manage Operations At peak Point.

Ans.

Managing operations at peak point requires effective planning, resource allocation, and communication.

  • Develop a comprehensive plan to anticipate and address peak periods

  • Allocate resources efficiently to meet increased demand

  • Implement effective communication channels to ensure smooth operations

  • Monitor and analyze data to identify bottlenecks and areas for improvement

  • Train and empower staff to handle high-pressure situations

  • Implement contingency plans to mitigate risks and mini...read more

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Q148. What is poka yoke and it's history

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Q149. What is Antibiotics, use of Antibiotics

Ans.

Antibiotics are medications used to treat bacterial infections by killing or inhibiting the growth of bacteria.

  • Antibiotics are not effective against viral infections, such as the common cold or flu.

  • They work by targeting specific bacterial processes or structures, such as cell wall synthesis or protein production.

  • Common examples of antibiotics include penicillin, amoxicillin, and ciprofloxacin.

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Q150. Q3.Ambient Temperature? Q4.Different Schedules in Pharma especially Schedule H, H1, Schedule C, Schedule X? Q5.Why do u want to join Reliance Retail?

Ans.

Questions on ambient temperature and different schedules in pharma, and why I want to join Reliance Retail.

  • Ambient temperature refers to the temperature of the surrounding environment and can affect the stability of pharmaceutical products.

  • Schedule H, H1, C, and X are different categories of drugs in India, with varying levels of regulation and restrictions on their sale and distribution.

  • I am interested in joining Reliance Retail because of its reputation as a leading retail ...read more

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Q151. How to increase business revenue in a continuous way

Ans.

To increase business revenue in a continuous way, focus on customer satisfaction, expand product offerings, and implement effective marketing strategies.

  • Improve customer experience and satisfaction to increase repeat business

  • Expand product offerings to attract new customers and increase sales

  • Implement effective marketing strategies such as targeted advertising and promotions

  • Analyze sales data to identify trends and adjust strategies accordingly

  • Invest in employee training and ...read more

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Q152. What do you know about food and fmcg since when?

Ans.

I have extensive knowledge of food and FMCG gained over the past 10 years.

  • I have worked in the FMCG industry for 10 years, gaining experience in sales, marketing, and business development.

  • I have a deep understanding of consumer behavior and market trends in the food and FMCG sectors.

  • I have successfully launched several new products and developed strategic partnerships with key retailers.

  • I stay up-to-date with industry news and attend relevant conferences and events.

  • I have a p...read more

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Q153. How to increase sales?,

Ans.

To increase sales, focus on improving customer experience, implementing effective marketing strategies, training staff, and analyzing data.

  • Improve customer experience by providing excellent service and personalized recommendations.

  • Implement effective marketing strategies such as social media campaigns, promotions, and partnerships.

  • Train staff to upsell, cross-sell, and provide exceptional customer service.

  • Analyze sales data to identify trends, customer preferences, and areas ...read more

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Q154. Who u controlled on ur KPI

Ans.

I controlled the performance of my team on KPIs such as sales, customer satisfaction, and inventory management.

  • Monitored individual and team performance on KPIs

  • Provided coaching and feedback to improve performance

  • Implemented strategies to increase sales and customer satisfaction

  • Managed inventory levels to ensure product availability

  • Collaborated with other departments to achieve overall business goals

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Q155. Exposure to Project Planning and Coordination ?

Ans.

Extensive experience in project planning and coordination, including creating timelines, assigning tasks, and monitoring progress.

  • Led a team in developing a project plan for a new product launch, including setting milestones and deadlines.

  • Coordinated with various departments to ensure tasks were completed on time and within budget.

  • Utilized project management software to track progress and make adjustments as needed.

  • Regularly communicated with stakeholders to provide updates o...read more

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Q156. What is business growing chance in compny

Ans.

The business growing chance in the company is high due to increasing demand and expansion plans.

  • The company has a strong market position and brand recognition.

  • There is a growing demand for the company's products/services.

  • The company has plans for expansion into new markets or product lines.

  • The company has a talented and experienced leadership team.

  • The company has a solid financial position and access to capital for growth.

  • The industry in which the company operates is growing ...read more

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Q157. How to handle the angry customer

Ans.

Listen to their concerns, empathize, remain calm, offer solutions, follow up

  • Listen actively to understand their issue

  • Empathize with their frustration

  • Remain calm and composed

  • Offer solutions or alternatives to resolve the issue

  • Follow up to ensure customer satisfaction

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Q158. How u ll attend the customer wen customers entires

Ans.

I will attend to the customer promptly and with a friendly demeanor.

  • Greet the customer with a smile and ask how you can assist them.

  • Listen actively to their needs and concerns.

  • Offer solutions or alternatives to meet their needs.

  • Thank them for their business and invite them to return.

  • Handle any complaints or issues with empathy and professionalism.

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Q159. What is antibiotic and name of five antibiotic name.

Ans.

Antibiotics are medications used to treat bacterial infections by killing or inhibiting the growth of bacteria.

  • Antibiotics are only effective against bacterial infections, not viral infections.

  • Common antibiotics include penicillin, amoxicillin, ciprofloxacin, azithromycin, and doxycycline.

  • Antibiotics should be taken as prescribed by a healthcare professional to ensure effectiveness and prevent antibiotic resistance.

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Q160. AMC/CAMC calculation of equipment

Ans.

AMC/CAMC calculation of equipment

  • AMC stands for Annual Maintenance Contract

  • CAMC stands for Comprehensive Annual Maintenance Contract

  • AMC/CAMC calculation involves determining the cost of maintenance for equipment over a specified period

  • Factors considered in the calculation include the type of equipment, its age, usage, complexity, and the level of support required

  • The calculation may also include additional costs such as spare parts, labor, and emergency support

  • AMC/CAMC calcula...read more

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Q161. What will be you do for Shrinkage Control

Ans.

Implementing strict inventory control measures, conducting regular audits, training staff on theft prevention techniques.

  • Implementing strict inventory control measures

  • Conducting regular audits to identify any discrepancies

  • Training staff on theft prevention techniques

  • Utilizing technology such as surveillance cameras and electronic article surveillance tags

  • Analyzing data to identify patterns of shrinkage and taking corrective actions

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Q162. Store business and kpi. Major challenges faced while running a store.

Ans.

Major challenges faced while running a store

  • Managing inventory and stock levels

  • Ensuring customer satisfaction and retention

  • Meeting sales targets and KPIs

  • Managing and motivating staff

  • Dealing with competition and market changes

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Q163. Tell me type of prescription?

Ans.

There are several types of prescriptions, including written, verbal, and electronic prescriptions.

  • Written prescriptions are the most common type and are physically given to the patient to take to the pharmacy.

  • Verbal prescriptions are given over the phone or in person and are only allowed in certain situations.

  • Electronic prescriptions are becoming more common and are sent directly from the prescriber's computer to the pharmacy.

  • Other types of prescriptions include faxed prescri...read more

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Q164. How it will work or what is the type of XYZ

Ans.

The type of XYZ is a software platform that utilizes machine learning algorithms to analyze data and provide insights.

  • XYZ is a software platform

  • It uses machine learning algorithms to analyze data

  • It provides insights based on the analyzed data

  • Examples of use cases include fraud detection, predictive maintenance, and customer segmentation

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Q165. What is retail management

Ans.

Retail management involves overseeing the operations of a retail store to ensure profitability and customer satisfaction.

  • Involves managing inventory, sales, staff, and customer service

  • Requires creating and implementing strategies to increase sales and improve customer experience

  • Involves analyzing data to make informed decisions about pricing, promotions, and product selection

  • Responsibilities may include hiring and training staff, setting sales targets, and maintaining store a...read more

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Q166. How you will develop sales in your territory?

Ans.

I will develop sales in my territory by building strong relationships with existing clients, identifying new leads, and implementing targeted marketing strategies.

  • Build strong relationships with existing clients to increase repeat business

  • Identify new leads through networking events, cold calling, and market research

  • Implement targeted marketing strategies such as email campaigns, social media advertising, and promotional events

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Q167. What is probing tecnics are use in sales feld?

Ans.

Probing techniques are used to gather information and uncover needs and pain points of potential customers.

  • Open-ended questions

  • Clarifying questions

  • Reflective listening

  • Empathy

  • Trial closing

  • Summarizing

  • Paraphrasing

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Q168. What are the T-codes used Sap for purchase

Ans.

T-codes used in SAP for purchase include ME21N, ME22N, ME23N, ME51N, ME52N, and ME53N.

  • ME21N - Create Purchase Order

  • ME22N - Change Purchase Order

  • ME23N - Display Purchase Order

  • ME51N - Create Purchase Requisition

  • ME52N - Change Purchase Requisition

  • ME53N - Display Purchase Requisition

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Q169. How to increased your store sale

Ans.

To increase store sales, focus on improving customer experience, implementing effective marketing strategies, optimizing inventory management, and training and motivating the sales team.

  • Enhance customer experience through excellent service and personalized interactions

  • Implement targeted marketing campaigns to attract new customers and retain existing ones

  • Optimize inventory management to ensure products are always available and well-stocked

  • Train and motivate the sales team to ...read more

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Q170. What is your wark full kra

Ans.

My work full kra is to ensure efficient operations and customer satisfaction while meeting business goals.

  • Ensure smooth functioning of daily operations

  • Maintain high levels of customer satisfaction through effective communication and problem-solving

  • Meet business goals by analyzing data and implementing strategies

  • Train and develop team members to improve performance

  • Collaborate with other departments to achieve overall company objectives

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Q171. How to control losses?

Ans.

Controlling losses involves implementing effective inventory management, security measures, and staff training.

  • Implement strict inventory control measures to track stock levels and prevent theft or shrinkage.

  • Invest in security systems such as surveillance cameras, alarms, and security tags to deter theft.

  • Train staff on loss prevention techniques, including how to identify suspicious behavior and handle cash securely.

  • Conduct regular audits and spot checks to identify any discr...read more

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Q172. What is DML? How do you apply excel in your field?

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Q173. What types of works have in inbound department.

Ans.

Inbound department receives and processes incoming inventory shipments.

  • Receiving and verifying incoming shipments

  • Unloading and unpacking inventory

  • Sorting and labeling inventory

  • Entering inventory data into computer systems

  • Inspecting inventory for damage or defects

  • Storing inventory in designated locations

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Q174. Bow do u manage inventory shrinkage, Courier partner Performance and API with Courier partners.

Ans.

I manage inventory shrinkage by implementing strict inventory control measures and conducting regular audits. For courier partner performance, I establish clear expectations and provide regular feedback. I ensure seamless API integration with courier partners through constant monitoring and troubleshooting.

  • Implement strict inventory control measures and conduct regular audits to identify and address shrinkage

  • Establish clear expectations for courier partners and provide regula...read more

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Q175. explain statutory audit of hospital which was mentioned in cv

Ans.

Statutory audit of a hospital involves reviewing financial records to ensure compliance with laws and regulations.

  • Statutory audit is a legal requirement for hospitals to ensure transparency and accountability.

  • The audit involves examining financial statements, transactions, and internal controls.

  • Auditors assess whether the hospital's financial records accurately reflect its financial position.

  • The audit helps identify any financial irregularities or non-compliance with regulati...read more

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Q176. How to handle a customer who is shouting at you

Ans.

Remain calm and empathetic while actively listening to the customer's concerns.

  • Acknowledge the customer's frustration and apologize for any inconvenience.

  • Speak in a calm and professional tone, avoiding any defensive or confrontational language.

  • Offer a solution or alternative to address the customer's issue.

  • If necessary, escalate the situation to a supervisor or manager.

  • Follow up with the customer to ensure their issue has been resolved to their satisfaction.

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Q177. Difference between where and having clause?.

Ans.

WHERE clause filters rows before grouping while HAVING clause filters groups after grouping.

  • WHERE clause is used to filter rows based on a condition before grouping them.

  • HAVING clause is used to filter groups based on a condition after grouping them.

  • WHERE clause is used with SELECT, UPDATE, DELETE statements while HAVING clause is used with GROUP BY clause.

  • WHERE clause is faster than HAVING clause as it filters rows before grouping.

  • HAVING clause is used to filter aggregate fu...read more

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Q178. If found incendent in store then u inform to who?

Ans.

I would inform the store manager or security team immediately.

  • Inform store manager or security team

  • Provide details of the incident

  • Follow store's protocol for handling incidents

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Q179. Tell operation structure in sell profile & explain y ur Intership in detail with in 1 mint And did ask about prior experience

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Q180. What is paracetamol

Ans.

Paracetamol is a common pain reliever and fever reducer medication.

  • Also known as acetaminophen

  • Available over-the-counter

  • Used to treat headaches, muscle aches, toothaches, and more

  • Can be found in combination with other medications, such as cold and flu remedies

  • Maximum daily dose should not exceed 4 grams

  • Can cause liver damage if taken in excess

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Q181. Please explain inbound process ??

Ans.

Inbound process refers to the process of receiving and handling incoming calls, emails, or messages from customers or clients.

  • Inbound process involves handling customer inquiries, complaints, and requests.

  • It includes routing calls to the appropriate department or agent.

  • Inbound process also involves providing customers with information about products or services.

  • Examples of inbound processes include customer service centers, help desks, and technical support teams.

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Q182. How can you imrove your KPI in a new environment?

Ans.

To improve KPI in a new environment, focus on understanding the new environment, setting clear goals, building strong relationships, and continuously monitoring and adjusting strategies.

  • Understand the new environment and its unique challenges

  • Set clear and achievable KPI goals based on the new environment

  • Build strong relationships with team members and stakeholders to ensure alignment and support

  • Continuously monitor KPI progress and adjust strategies as needed

  • Seek feedback fro...read more

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Q183. You have any computer knowledge

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Q184. Explain what is supply chain ? In your own language

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Q185. Tell me about different types of protection in power system

Ans.

Different types of protection in power system include overcurrent protection, distance protection, differential protection, and backup protection.

  • Overcurrent protection: Protects against excessive current flow in the system, typically using relays to trip circuit breakers.

  • Distance protection: Uses impedance measurements to determine the location of a fault in the system and isolate it.

  • Differential protection: Compares the current entering and leaving a component to detect int...read more

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Q186. Explain inventory and it role in business.

Ans.

Inventory refers to the goods and materials that a business holds for the purpose of resale or production.

  • Inventory management is crucial for businesses to ensure they have enough stock to meet customer demand while avoiding overstocking.

  • Effective inventory management can help businesses reduce costs, increase efficiency, and improve customer satisfaction.

  • Inventory can include raw materials, work-in-progress goods, and finished products.

  • Examples of businesses that rely heavil...read more

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Q187. How to increase the transport cost??

Ans.

Increasing transport costs can be achieved through various strategies such as optimizing routes, implementing fuel surcharges, and investing in new technology.

  • Optimize routes to reduce mileage and fuel consumption

  • Implement fuel surcharges to offset rising fuel costs

  • Invest in new technology such as GPS tracking systems to improve efficiency

  • Negotiate higher rates with carriers based on increased demand or service quality

  • Expand services to new markets or regions to increase reve...read more

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Q188. Use of medicine, for the particular disease

Ans.

The use of medicine for a particular disease is crucial for effective treatment.

  • Medicines are prescribed based on the diagnosis of the disease.

  • The type of medicine and dosage may vary depending on the severity of the disease.

  • It is important to follow the instructions given by the healthcare provider and complete the full course of medication.

  • Some medicines may have side effects and should be taken with caution.

  • Examples of medicines for specific diseases include antibiotics fo...read more

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Q189. What is your knowledge of material management?

Ans.

Material management involves overseeing the procurement, storage, and distribution of materials to ensure efficient operations.

  • Understanding inventory control methods

  • Knowledge of supply chain management

  • Ability to forecast demand and plan accordingly

  • Experience with vendor management

  • Familiarity with warehouse operations

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Q190. How to maintain manpower?

Ans.

To maintain manpower, focus on employee engagement, career development, and creating a positive work environment.

  • Offer competitive salaries and benefits to attract and retain talent.

  • Provide opportunities for career growth and development through training programs and promotions.

  • Create a positive work culture by fostering open communication, recognizing and rewarding employees' achievements, and promoting work-life balance.

  • Implement employee engagement initiatives such as team...read more

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Q191. What are different types of joins

Ans.

Different types of joins include inner join, outer join, left join, and right join.

  • Inner join: Returns rows when there is a match in both tables

  • Outer join: Returns all rows when there is a match in one of the tables

  • Left join: Returns all rows from the left table and the matched rows from the right table

  • Right join: Returns all rows from the right table and the matched rows from the left table

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Q192. Tell me about 5 key factor to improve ATS

Ans.

Key factors to improve ATS include optimizing job descriptions, using relevant keywords, enhancing candidate experience, leveraging social media, and analyzing data.

  • Optimize job descriptions by including relevant keywords and clearly outlining job responsibilities and requirements

  • Use relevant keywords throughout job postings to increase visibility to potential candidates

  • Enhance candidate experience by streamlining the application process and providing timely communication

  • Leve...read more

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Q193. What is measur problem in fitting of ledis garment

Ans.

The measur problem in fitting of ledis garment refers to issues with measurements affecting the fit of women's clothing.

  • Incorrect measurements can lead to garments being too tight or too loose.

  • Different body shapes and proportions can also impact the fit of women's clothing.

  • Improper grading of sizes can result in inconsistent fits across different garments.

  • Using standardized size charts may not always account for individual variations in body shape and size.

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Q194. How can improve the puckering in garments

Ans.

Improving puckering in garments requires adjusting tension, stitch length, and using appropriate thread and needle.

  • Adjust tension on the sewing machine to prevent excessive gathering of fabric

  • Use appropriate stitch length to ensure smooth and even seams

  • Select the right thread and needle for the fabric being used

  • Consider using a stabilizer or interfacing to prevent puckering in delicate fabrics

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Q195. Where you work orevious

Ans.

I previously worked at XYZ Corporation as a Sales Manager.

  • Worked at XYZ Corporation as Sales Manager for 3 years

  • Managed a team of 10 sales representatives

  • Achieved 20% increase in sales revenue in the first year

  • Implemented new sales strategies resulting in improved customer satisfaction

  • Collaborated with cross-functional teams to develop and execute marketing campaigns

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Q196. What i know about the product management?

Ans.

Product management involves overseeing the development and marketing of a product throughout its lifecycle.

  • Understanding customer needs and market trends

  • Creating product roadmaps and strategies

  • Collaborating with cross-functional teams

  • Prioritizing features and enhancements

  • Analyzing data and metrics for product success

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Q197. Daily uses of Grocery and staples

Ans.

Grocery and staples are essential items used daily for cooking and household needs.

  • Grocery items include food products like rice, pasta, canned goods, and snacks.

  • Staples are non-food items like toilet paper, cleaning supplies, and personal care products.

  • These items are used daily for cooking meals, cleaning, and personal hygiene.

  • Grocery and staples can be purchased at supermarkets, convenience stores, and online retailers.

  • They are necessary for maintaining a comfortable and h...read more

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Q198. Soft services types and briefing

Ans.

Soft services refer to non-technical services that support the overall functioning of a facility.

  • Soft services include cleaning, security, catering, landscaping, waste management, and reception services.

  • These services are essential for maintaining a clean, safe, and comfortable environment for occupants.

  • Soft services are typically outsourced to specialized service providers.

  • Briefing for soft services involves clearly defining the scope of work, service level agreements, and p...read more

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Q199. Wht is expected salary

Ans.

My expected salary is negotiable and depends on the job responsibilities and company's compensation package.

  • I am open to discussing the salary range for this position

  • I am looking for a fair compensation package that aligns with my experience and skills

  • I am willing to consider other benefits such as health insurance, retirement plans, and vacation time

  • I have researched the industry standards and salary ranges for similar positions

  • I am confident that we can come to a mutually b...read more

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Q200. What is KPI must know sales

Ans.

Key Performance Indicators (KPIs) for sales include metrics like sales revenue, conversion rate, average order value, and customer acquisition cost.

  • Sales revenue: Total amount of sales generated over a specific period of time.

  • Conversion rate: Percentage of website visitors who make a purchase.

  • Average order value: Average amount spent by customers in a single transaction.

  • Customer acquisition cost: Cost associated with acquiring a new customer.

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