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RBL Bank

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3.6

based on 2.9k Reviews

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RBL Bank Service Delivery Manager Interview Questions and Answers

Updated 22 Dec 2022

RBL Bank Service Delivery Manager Interview Experiences

3 interviews found

Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 22 Dec 2022

I applied via Approached by Company and was interviewed in Jun 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - CH Round 

(2 Questions)

  • Q1. Tell about your self and operation knowledge
    • Add your answer
  • Q2. Branch banking operation related questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Fully confidence answer about your self and past job knowledge

Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 22 Nov 2021

I applied via Other and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Locker death claim partnership account minor account process cash process legal process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For sdm profile full operation related questions

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Service Delivery Manager Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2022

I applied via Referral and was interviewed before Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Death claim settlement of private limited company, FATCA, KYC for individual account opening etc.
    • Add your answer

Interview Preparation Tips

Topics to prepare for RBL Bank Service Delivery Manager interview:
  • Mandatory notices
  • FATCA
  • Deceased claim settlement
Interview preparation tips for other job seekers - Prepare well with banking SOPs. Be clear about KYC, Finacle, mandatory notices etc.

Top trending discussions

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Engineering - Software & QA
2w
dkdhere
·
currently not working
You should be earning as below.
0 to 1 YOE - 3.5-7 LPA 2 YOE- 6-12 LPA 3 YOE- 9-18 LPA 4 YOE - 12-24 LPA 5 YOE- 15-30 LPA Your salary should be yoe*3 at the minimum. If not, then their is so much potential to be utilized for you to up your game. Their is no point in being loyal slaves. Be a Ramta jogi and earn good money.
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Interview questions from similar companies

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 5 Sep 2022

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Operation and sales regarding
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Operation process policies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Joining process was to lengthy and lazy way.

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 10 Oct 2021

Interview Questionnaire 

1 Question

  • Q1. How will you apply your skills to manage operations as well as business development in banking?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was a good and interactive experience while appearing for interview in IndusInd Bank. I gave the answers with confidence and never say no is the key to go ahead. Be patient and go for it. All the best...

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Vasanth Kumar .E

posted on 24 May 2022

I applied via Campus Placement and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Group Discussion 

Easy discussion

Round 2 - HR 

(1 Question)

  • Q1. Ask about job and manage pressure
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple interview . Don't panic attend easily

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 27 Oct 2021

I applied via Walk-in and was interviewed in Apr 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Previous job experience...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep carm and speak boldly your points....

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 11 May 2021

I applied via Naukri.com and was interviewed in Nov 2020. There were 6 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Previous job profile
    • Add your answer
  • Q2. How you handle the branch
  • Ans. 

    I handle the branch by ensuring efficient service delivery and effective communication with all stakeholders.

    • Regularly communicate with branch staff to identify and address any issues

    • Ensure that all service level agreements are met

    • Implement processes to improve efficiency and customer satisfaction

    • Provide training and support to staff to enhance their skills

    • Regularly review branch performance and make necessary adjustme...

    • Answered by AI
    Add your answer
  • Q3. Reason for job change
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was quite good

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 8 Apr 2020

I applied via Referral and was interviewed in Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduce your self?
    • Add your answer
  • Q2. Why you chooses this job and purpose?
    • Add your answer
  • Q3. How much ctc you are expecting?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy and comfortable to give the interview. But the process of getting offer letter is too late. They are not even response properly for documentation. Too late from hr side.

Service Delivery Manager Interview Questions & Answers

IndusInd Bank user image Anonymous

posted on 19 Nov 2019

I applied via Referral and was interviewed in Oct 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Why do you want to change your present organisation?
    • View 4 more answers
  • Q2. How much is your expectation?
    • Add your answer
  • Q3. Why IndusInd?
    • Add your answer
  • Q4. What is your regular KRA?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you have a savings or current account base then you are recruited for sure.
More about working at RBL Bank

RBL Bank Interview FAQs

How many rounds are there in RBL Bank Service Delivery Manager interview?
RBL Bank interview process usually has 1-2 rounds. The most common rounds in the RBL Bank interview process are One-on-one Round and Resume Shortlist.
How to prepare for RBL Bank Service Delivery Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at RBL Bank. The most common topics and skills that interviewers at RBL Bank expect are Service Delivery Management, Compliance, Operational Risk, Risk Control and Banking.
What are the top questions asked in RBL Bank Service Delivery Manager interview?

Some of the top questions asked at the RBL Bank Service Delivery Manager interview -

  1. Death claim settlement of private limited company, FATCA, KYC for individual ac...read more
  2. Locker death claim partnership account minor account process cash process legal...read more
  3. Branch banking operation related questi...read more

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RBL Bank Interviews By Designations

Interview Questions for Popular Designations

RBL Bank Service Delivery Manager Interview Process

based on 4 interviews

Interview experience

1.8
  
Bad
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RBL Bank Service Delivery Manager Salary
based on 207 salaries
₹3.4 L/yr - ₹12 L/yr
53% less than the average Service Delivery Manager Salary in India
View more details

RBL Bank Service Delivery Manager Reviews and Ratings

based on 37 reviews

3.1/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.9

Salary

3.2

Job security

2.5

Company culture

2.9

Promotions

2.5

Work satisfaction

Explore 37 Reviews and Ratings
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