Radical Minds Interview Questions and Answers

Q1. React hooks and its usage
Ans. 
React hooks are functions that let you use state and other React features without writing a class.
• Hooks are introduced in React 16.8 to allow state and lifecycle features in functional components.

• useState() hook is used to add state to functional components.

• useEffect() hook is used to perform side effects in functional components.

• Custom hooks can be created to reuse stateful logic across components.

• Hooks should always ...read more
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Q2. Virtual Dom and its use
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Virtual DOM is a lightweight copy of the actual DOM, used for efficient updates and rendering in React applications.
• Virtual DOM is a concept in React where a lightweight copy of the actual DOM is created.

• It allows React to efficiently update and render components by comparing the virtual DOM with the actual DOM and only making necessary changes.

• Virtual DOM helps in improving performance by reducing the number of direct...read more
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Q3. Redux, middleware and its use
Ans. 
Redux is a state management library for React applications. Middleware is a function that intercepts actions before they reach the reducer.
• Redux is used to manage the state of a React application in a predictable way

• Middleware in Redux allows you to write logic that can intercept and modify actions before they reach the reducer

• Common middleware in Redux includes redux-thunk for async actions and redux-logger for loggin...read more
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Q4. Call, bind and apply and its application
Ans. 
Call, bind, and apply are methods used to manipulate the context of a function in JavaScript.
• Call - allows you to call a function with a specified 'this' value and arguments provided individually.

• Example: function greet(name) { return 'Hello ' + name; } greet.call(null, 'John');

• Bind - creates a new function that, when called, has its 'this' keyword set to the provided value.

• Example: const greetJohn = greet.bind(null, '...read more
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Q5. 1 coding question in js for flaten array
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Q6. 1 react questions of todo type questions
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Q1. Ask about my backend knowledge
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Q2. Ask about my knowledge in data analytics
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Q3. Negotiate on basis of above skills not on react
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Q1. Communication basic questions about me
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Q2. Related bpo and customer support
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Q3. General knowledge
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Q1. Listening and repeating skills
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Q1. What will you do if the customer abuse you on the call
Ans. 
Remain calm, listen to the customer, empathize, and try to resolve the issue professionally.
• Remain calm and composed

• Listen to the customer's concerns without interrupting

• Empathize with the customer's frustration

• Apologize for any inconvenience caused

• Attempt to de-escalate the situation by offering solutions or alternatives

• If the abuse continues, politely inform the customer that the call will be terminated if the behavi...read more
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Q2. What qualities should have in a good customer care executive
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Q3. Where do you see yourself after three to five years from now
Ans. 
In three to five years, I envision myself advancing in customer care, taking on leadership roles and enhancing customer experience strategies.
• I aim to develop my skills in conflict resolution, ensuring customer satisfaction even in challenging situations.

• I plan to take on mentorship roles, guiding new team members and sharing best practices.

• I aspire to contribute to process improvements, perhaps by implementing new tec...read more
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Q1. Can you provide details about your work experience?
Ans. 
I have 5 years of experience as a Quality Analyst in the software industry.
• Performed quality assurance testing on various software applications

• Developed test plans and test cases to ensure product quality

• Identified and reported bugs and issues to development teams

• Collaborated with cross-functional teams to improve product quality

• Conducted regression testing to ensure software stability
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Q2. Why did you leave your previous organization?
Ans. 
Seeking new challenges and growth opportunities in a different work environment.
• Desire for career advancement

• Seeking new challenges

• Relocation

• Company downsizing

• Better work-life balance
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Q1. What are the seven quality control tools?
Ans. 
The seven quality control tools are essential for analyzing and solving quality-related issues in a systematic manner.
• Check sheet: Used for collecting and organizing data, such as defect counts or causes of defects.

• Pareto chart: Helps identify the most significant factors contributing to a problem by displaying them in descending order.

• Cause-and-effect diagram (Fishbone diagram): Used to identify and analyze potential ...read more
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