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Radical Minds

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2.9

based on 641 Reviews

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Radical Minds Customer Support Executive Interview Questions and Answers

Updated 4 Mar 2025

Radical Minds Customer Support Executive Interview Experiences

1 interview found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 4 Mar 2025

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Mar 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about..
    • Add your answer
  • Q2. What about role play your last job..
  • Ans. 

    In my last role, I handled customer inquiries, resolved issues, and ensured satisfaction through effective communication and problem-solving.

    • Managed a high volume of customer calls daily, averaging 50+ calls per shift.

    • Resolved customer complaints by identifying issues and providing timely solutions, such as issuing refunds or replacements.

    • Collaborated with team members to improve service processes, leading to a 20% red...

    • Answered by AI
    Add your answer

Customer Support Executive Jobs at Radical Minds

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Interview Tips & Stories
5d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Interview questions from similar companies

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Service Executive Interview Questions & Answers

HCLTech user image Anonymous

posted on 23 Dec 2021

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. How did you spend yesterday/weekend?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. How much aware are you with yourself
    • Add your answer
  • Q3. Key skills knowledge about your attitude towards customers
    • Add your answer
  • Q4. How well spoken are you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Jul 2022

I applied via Recruitment Consulltant and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Why do you want us to hire you?
  • Ans. It is a renowned company. Working for you would give me the opportunity to build upon my experience and skills in communication & sales as part of what I know would be a really inspiring and rewarding environment, based upon what I’ve heard about your company.
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Google search
Interview preparation tips for other job seekers - If you want to impress your interviewer & get the job.

1. Share some fun facts & showcase your personality while introducing yourself.

2. Then focus on how you can help the company & how the company can help you in building your career.

3. Be negotiable” to demonstrate your flexibility in terms of salary.

4. Make sure the position aligns with your long-term goals.


All the best!

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 10 Apr 2022

I applied via Recruitment Consulltant and was interviewed before Apr 2021. There was 1 interview round.

Round 1 - HR 

(10 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Why are you looking for a change?
    • Add your answer
  • Q6. Where do you see yourself in 5 years?
    • Add your answer
  • Q7. What are your strengths and weaknesses?
    • Add your answer
  • Q8. Tell me about yourself.
    • Add your answer
  • Q9. Why do you think that you are fit for this job that you have applied for?
    • View 5 more answers
  • Q10. Would you be able to keep speaking to our customers just like you speak to your friends for long hours without getting tired?
    • View 5 more answers

Interview Preparation Tips

Topics to prepare for Wipro Customer Service Executive interview:
  • Personality Development
  • Communication Skills
  • Fluent English Speaking
  • Computer Basics
Interview preparation tips for other job seekers - After the 1st round of my interview, I had to wait for a long time before getting to know the outcome of my 1st round. It was almost the entire day that I sat at the reception skipping lunch just waiting for what`s next. 1st round was at 9am & I was responded with the next move at around 4pm,which kind of sounds like a long time but the thing to be noted is that not everybody held onto with me for their response...Rather we were just 3 members out of 8 who were patient enough to hold onto & we all 3 got selected at the end of the day.

So, my suggestion is that some good companies might check on your patience levels by making you wait for long hours at the interview itself but don`t run away saying that it`s taking too long.. Be cool & patient so that the popular saying "Patience Pays" would come to pass in your job hunt.

Customer Service Executive Interview Questions & Answers

Wipro user image Anonymous

posted on 15 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. Reading credit card quires.
    • Add your answer

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
    • Add your answer
  • Q2. What u expect from our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Service Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 10 Sep 2020

Interview Questionnaire 

4 Questions

  • Q1. Tell me one bad things about company
    • View 12 more answers
  • Q2. Which one thing u noticed about company's in ur entire experience
    • View 6 more answers
  • Q3. What if company promoted you but not the salary ...will u continue or change the organisation
  • Ans. 

    I would consider various factors before making a decision, such as career growth opportunities, job satisfaction, and overall benefits.

    • Consider the potential for career growth within the company

    • Evaluate job satisfaction and overall benefits offered by the company

    • Assess the current job market and potential opportunities in other organizations

    • Negotiate with the company for a salary increase if necessary

    • Answered by AI
    View 6 more answers
  • Q4. Which quality make you to join our organization
    • View 4 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm ...talk only if required ... Do not say bad things about last organisation.. never hurry or try to smart with interviewer. Even u don't know answer be frank and positive rather then go wrong ... Always keep smile and don't shake ur body during interview ... no hand movement .. and I'm more imp thing to remember whenever ur interviewer asked u do u have any question so just replied with good smile and say how soon I can join .

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less
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More about working at Radical Minds

Radical Minds Interview FAQs

How many rounds are there in Radical Minds Customer Support Executive interview?
Radical Minds interview process usually has 1 rounds. The most common rounds in the Radical Minds interview process are One-on-one Round.
How to prepare for Radical Minds Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Radical Minds. The most common topics and skills that interviewers at Radical Minds expect are Inbound Voice Process, BPO Voice, Inbound Calls, Telecalling and Outbound Calling.

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Radical Minds Customer Support Executive Interview Process

based on 2 interviews

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Radical Minds Customer Support Executive Salary
based on 112 salaries
₹1.4 L/yr - ₹3.8 L/yr
6% less than the average Customer Support Executive Salary in India
View more details

Radical Minds Customer Support Executive Reviews and Ratings

based on 22 reviews

2.5/5

Rating in categories

2.4

Skill development

2.3

Work-life balance

2.2

Salary

2.3

Job security

2.5

Company culture

1.9

Promotions

2.3

Work satisfaction

Explore 22 Reviews and Ratings
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