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I applied via Naukri.com and was interviewed in Sep 2023. There were 3 interview rounds.
Scenario is a high-level description of a use case, while test cases are detailed steps to validate the scenario. Sanity testing is a quick check to ensure basic functionality, while smoke testing is a broader test to check major functionalities. Retesting is testing the same functionality again after a defect is fixed, while regression testing is testing the entire application after changes.
Scenario is a high-level de...
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
I applied via Referral and was interviewed before Dec 2022. There were 2 interview rounds.
To handle a frustrated customer as a QA Analyst, it is important to remain calm, empathize with their concerns, actively listen, provide clear explanations, and offer solutions.
Remain calm and composed
Empathize with the customer's frustrations
Actively listen to their concerns without interrupting
Provide clear explanations and address their issues
Offer appropriate solutions or escalate to the relevant team if necessary
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Team Lease
Security and Intelligence Services (India)
ManpowerGroup
Randstad