Quess Customer Support Executive Interview Questions and Answers

To sell a credit card, understand the customer's needs, highlight benefits, and offer incentives.

• Understand customer's financial needs and spending habits

• Highlight benefits such as rewards, cashback, and fraud protection

• Offer incentives such as sign-up bonuses or waived fees

• Provide clear and concise information about interest rates and fees

• Address any concerns or objections the customer may have

Understanding the potential of the market and having geographical knowledge is crucial for a Sales Executive to effectively target and reach customers.

• Researching market trends and customer demographics to identify opportunities for growth

• Analyzing competitors and their strategies to differentiate products or services

• Utilizing geographical data to optimize sales territories and target specific regions

• Building relations...read more

A credit card is a payment card issued by a financial institution, allowing the cardholder to borrow funds to make purchases.

• Credit cards have a credit limit, which is the maximum amount of money that can be borrowed

• Cardholders must pay back the borrowed amount, usually with interest if not paid in full by the due date

• Credit cards offer convenience and security for making purchases both in-store and online