Quess Customer Support Executive Interview Questions and Answers

Credit cards allow users to borrow money from the card issuer, while debit cards deduct funds directly from the user's bank account.

• Credit cards allow users to borrow money up to a certain limit set by the card issuer

• Debit cards deduct funds directly from the user's bank account

• Credit cards often come with rewards and benefits, while debit cards do not

• Credit cards may charge interest on unpaid balances, while debit car

I listen to the feedback, analyze it for validity, and take necessary actions to improve.

• Listen actively to understand the feedback

• Evaluate the feedback for validity and relevance

• Take necessary actions to address the feedback, such as making improvements or changes

• Seek clarification if needed to fully understand the feedback

• Express gratitude for the feedback and show willingness to learn and grow

I will join the company after carefully considering the offer, discussing with my family, and ensuring a smooth transition from my current role.

• Consider the offer in terms of salary, benefits, job responsibilities, and growth opportunities

• Discuss with family to ensure their support and understanding of the decision

• Plan a smooth transition from current role to new role, including notice period and handover of responsibi

Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Developed and maintained relationships with key clients such as ABC Company

• Strong negotiation and communication skills

• Proficient in CRM software such as Salesforce

Experienced sales executive with a proven track record of exceeding targets and building strong client relationships.

• Over 5 years of sales experience in the technology industry

• Consistently met or exceeded sales targets by 20% each quarter

• Built and maintained relationships with key clients such as ABC Company and XYZ Corporation

The product is a cutting-edge CRM software with advanced analytics and automation features.

• Highlight the benefits of the CRM software such as improved customer relationships, increased sales productivity, and streamlined processes.

• Demonstrate how the advanced analytics can provide valuable insights for decision-making and forecasting.

• Explain the automation features that can save time and reduce manual tasks for sales t...read more

Sales executives need to effectively communicate the features and benefits of a product, such as a mobile phone, to potential customers.

• Highlight key features of the mobile phone, such as camera quality, battery life, and storage capacity.

• Explain how these features benefit the customer, such as capturing high-quality photos, lasting all day without needing to recharge, and storing a large amount of data.

• Address any pot...read more