Pheon Auto Tech Assistant Management Representative Interview Questions and Answers

Q1. Tell me about urself
Ans. 
I am a dedicated and empathetic customer service representative with a passion for helping others.
• I have over 5 years of experience in customer service roles

• I excel at problem-solving and conflict resolution

• I am a great communicator and enjoy working in a team environment
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Q2. Tell me about ur college days
Ans. 
My college days were filled with new experiences, friendships, and academic challenges.
• Studied hard to maintain good grades

• Participated in extracurricular activities like debate club and volunteering

• Made lifelong friends through dorm life and group projects

• Balanced social life with academic responsibilities
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Just basic details about myself has been asked to ke

Q1. Tell me about yourself
Ans. 
Experienced customer service representative with a passion for helping others and resolving issues efficiently.
• Over 5 years of experience in customer service roles

• Strong communication and problem-solving skills

• Ability to remain calm and professional in high-pressure situations

• Proven track record of exceeding customer satisfaction goals

• Example: Successfully resolved a customer complaint by offering a refund and personal
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Q2. What you understand by banking
Ans. 
Banking involves financial transactions, services, and products provided by banks to individuals and businesses.
• Banking involves accepting deposits from customers and providing loans and other financial services.

• Banks play a crucial role in the economy by facilitating the flow of money and credit.

• Services offered by banks include savings accounts, checking accounts, loans, credit cards, and investment products.

• Banking ...read more
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Q1. Self introduction
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Versant test which was taken online

Q1. A round with the ops manager
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Q1. What type of technology
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Q2. Technology Coding test
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Q1. Do you have high speed internet connection?
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Q2. When are you able to start?
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Q3. Will the training timeframe work for you?
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Q4. Do you have a quiet environment to work in?
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Q5. Do you have customer service experience?
Ans. 
Yes, I have over 2 years of customer service experience in a retail setting.
• Worked as a customer service representative at a retail store for 2 years

• Assisted customers with product inquiries, returns, and exchanges

• Resolved customer complaints and issues in a timely and professional manner

• Received positive feedback from customers for excellent service
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Q1. Written test the topic will be given by the hr
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Q2. Tell me about your self
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Q1. Tell me about your self
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Q2. Explain me about the topic that was written by you
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Q1. Manager round he will again ask about your self, about the job, communication skills
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Q2. They will check you communication skill in English for non voice process also
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Q1. Tell us something about yourself
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Q1. Will give anyone topic to speak
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Q1. Conversation skills
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Q2. Background Details
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Q3. Work experience
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Typing and conversation skills

Q1. Conversation and pre screening salary discussion
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Q1. Conversational skills
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