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Panasonic Costumer Service Trainee Interview Questions and Answers

Updated 5 Jun 2017

Panasonic Costumer Service Trainee Interview Experiences

1 interview found

I was interviewed in Oct 2016.

Interview Questionnaire 

4 Questions

  • Q1. How does an AC work?
  • Ans. 

    An AC works by removing heat from the air inside a space and transferring it outside, resulting in cooler air indoors.

    • ACs use a refrigeration cycle to cool the air.

    • The process involves compressing and expanding a refrigerant gas to absorb and release heat.

    • The evaporator coil cools and dehumidifies the air, while the condenser coil releases the heat outside.

    • A fan circulates the cooled air back into the room.

    • ACs require ...

  • Answered by AI
  • Q2. What do you know about customer service?
  • Ans. 

    Customer service involves providing assistance and support to customers to ensure their satisfaction and resolve any issues they may have.

    • Customer service is about understanding and meeting the needs of customers

    • It involves effective communication and active listening skills

    • Customer service representatives should be knowledgeable about the products or services they are supporting

    • Problem-solving and conflict resolution ...

  • Answered by AI
  • Q3. Why do you want to join Panasonic?
  • Ans. 

    I want to join Panasonic because of its reputation for innovation and commitment to customer satisfaction.

    • Panasonic is known for its cutting-edge technology and innovative products

    • I admire Panasonic's dedication to providing excellent customer service

    • I believe working at Panasonic will allow me to grow and develop my skills in a dynamic environment

  • Answered by AI
  • Q4. Weaknesses and strenghs

Interview Preparation Tips

Round: Group Discussion
Experience: Everyone put their points about why do they think job opportunities exist or do not exist in india and concluded the discussion at the end.
Tips: Be straight forward and speak only what is required.
Duration: 15 minutes

Round: Technical + HR Interview
Experience: They were trying to make me confused by doubting my answers but I sticked to the answers I was sure of. They gave me different situations to test how well i would be able to manage things.
Tips: Stay confident

Skills: Loyalty For The Company, Technical Skill And Speaking Skill, Communication And Confidence
College Name: CGC landran

Interview questions from similar companies

I applied via Company Website and was interviewed before Mar 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. In a place where there is no sell, how will you do improved sell,Why do you want to work with our brand, if you get a better salary then why not leave our brand
  • Q2. Low-sales store name, problem, its solution,Providing good schemes, Before going to interview, inquiries about the brand, turnover, achievement, If my work in the present is very good then I will not go, ...

Interview Preparation Tips

Interview preparation tips for other job seekers - It is important to have details of any brand or company interviewed. Turnover, Achievement, brand level of that brand or company, what else can we do good in it .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Easy to achieve, easy tasks only

Round 2 - Technical 

(2 Questions)

  • Q1. Where are you from
  • Q2. Are you comfortable to work in field
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Dec 2022. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. About the post that I applied and my interest.
Round 3 - One-on-one 

(1 Question)

  • Q1. One on one round with your upcoming boss.
Round 4 - RM 

(1 Question)

  • Q1. Take interview with your upcoming boss
Round 5 - One-on-one 

(1 Question)

  • Q1. Final round with HR
Round 6 - HR 

(1 Question)

  • Q1. Then negotiation part
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Sep 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. About product and experience, customer handling, revenue generation, AMC
  • Q2. Installation And Service TAT
  • Q3. NPS related questions
Round 3 - One-on-one 

(1 Question)

  • Q1. AMC & REVENUE related questions
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed in Jul 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Introduction zzzz

I applied via Referral and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about your self and Roles and Responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well you job role and processes
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Refrigeration cycle
  • Q2. Washing machine operation

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare more technical information
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Jul 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Telephone interview
  • Q2. If shortlisted when will you join
  • Ans. 

    I am available to join within 2 weeks of receiving an offer.

    • I will need to give a 2-week notice to my current employer.

    • I have no prior commitments that would delay my start date.

    • I am eager to start as soon as possible to contribute to the team.

  • Answered by AI
Round 2 - Branch Head 

(2 Questions)

  • Q1. Introduce yourself
  • Ans. 

    Experienced sales professional with a proven track record in driving revenue growth and building strong client relationships.

    • Over 5 years of experience in sales and business development

    • Successfully exceeded sales targets by 20% in the last quarter

    • Strong communication and negotiation skills

    • Managed a team of sales representatives and provided training and support

    • Proficient in CRM software and data analysis

  • Answered by AI
  • Q2. About current company roles and responsibility
Round 3 - Behavioral 

(2 Questions)

  • Q1. Market knowledge and channel knowledge
  • Q2. About whirpool market share
Round 4 - HR 

(2 Questions)

  • Q1. Salery negotiations
  • Q2. Date of joining
  • Ans. 

    I joined the company on January 15, 2020.

    • Joined on January 15, 2020

    • Started my journey with the company at the beginning of the year

    • Have been a part of the team for over a year now

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company to work

I applied via Naukri.com and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell about your self
  • Q2. Basic information introduction
Round 2 - One-on-one 

(1 Question)

  • Q1. Basically fundamentals from previous companies

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident give interviews as smart as you can
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Panasonic Interview FAQs

What are the top questions asked in Panasonic Costumer Service Trainee interview?

Some of the top questions asked at the Panasonic Costumer Service Trainee interview -

  1. What do you know about customer servic...read more
  2. How does an AC wo...read more

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