OSB India Interview Questions and Answers

1) Coding on Strings and Arrays

Q1. The standard tell me about yourself. A lot of questions about my experience and expertise.
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Q1. Most questions were similar to round one. A lot of questions on my salary and benefits. Looked like they are unsure of C&B for this role and are doing their research.
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Q1. The interviewing manager, Asmita Keswani, was late to the interview. Looked as if she just got out of bed. Poorly dressed. Was lolling on the table and rubbing her face hard throughout the interview. Her t...read more
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Q1. About yourself and experience?
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Q2. What tool we have worked on?
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Q1. Self introduction about candidate
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Versant test ..... Grammar n comprehension

Q1. Operations manager round
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Q2. Everything from our introduction to all work experiences related questions
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Q1. Can you provide more details about your experience?
Ans. 
I have over 3 years of experience in customer service roles, including handling inquiries, resolving issues, and providing excellent support.
• Handled customer inquiries via phone, email, and in person

• Resolved customer issues efficiently and effectively

• Provided excellent customer support and ensured customer satisfaction

• Trained new team members on customer service best practices
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Q2. What are your expectations regarding this position?
Ans. 
I expect to provide excellent customer service, resolve issues efficiently, and contribute positively to the team.
• Expect to handle customer inquiries and issues professionally

• Strive to meet or exceed customer satisfaction goals

• Work collaboratively with team members to improve overall customer experience
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Strategies for managing customer experience in account management.

Q1. About yourself and irrelevant HR questions
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Q1. Uk collection process banking
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Q1. Irrelevant questions by leads
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Q1. Salary discussion
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