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OSB India Customer Service Associate Interview Questions and Answers

Updated 19 Dec 2024

1 interview found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2023.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Can you provide more details about your experience?
  • Q2. What are your expectations regarding this position?
2

Case Study Round

Strategies for managing customer experience in account management.

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Oct 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. English communication
2

One-on-one Round (2 Questions)

  • Q1. Introduction about your self
  • Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication
3

Aptitude Test Round

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

Customer Service Associate Interview Questions

Synchrony user image Pushpala Surendran

posted on 29 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

3 Interview Rounds

1

Group Discussion Round

Asked me tell abt myself

2

Group Discussion Round

My experience with my previous employer

3

One-on-one Round (1 Question)

  • Q1. Interview with HR manager

Interview Preparation Tips

Interview preparation tips for other job seekers - When you speak need to be presice and to the point don't lie or exaggerate,be true to your words Because they the HR can easily make out whether you are telling the truth.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is about your abilities
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Basic Test to check grammar knowledge.

2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Explain a difficult situation which you handled yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for everything. It's on luck too if you get selected. I felt I was not going to get pass when I first interacted with the senior interviewer.
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Oct 2022.

2 Interview Rounds

1

Aptitude Test Round

Quant, GK , Reasoning & English for 40 marks.

2

HR Round (1 Question)

  • Q1. Introduce yourself, What is Mutual Fund, how many mutual funds are there all related to mutual fund.

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay positive.

I applied via Naukri.com and was interviewed in Aug 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Related my education
  • Q2. Related my experience

Interview Preparation Tips

Topics to prepare for Axis Direct Customer Service Executive interview:
  • Tally ERP
  • Advanced Excel
  • MS Office
Interview preparation tips for other job seekers - Customer service experience because experience in profile
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Mar 2023.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself.
Interview experience
2
 Poor
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Oct 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. English communication
2

One-on-one Round (2 Questions)

  • Q1. Introduction about your self
  • Q2. If your experienced they will ask questions regarding that , if you are a fresher they check your communication
3

Aptitude Test Round

Online Assessment test

Interview Preparation Tips

Interview preparation tips for other job seekers - Attend if you are a fresher there is no use if you have a experience because they give same salary for both

I applied via Recruitment Consultant and was interviewed in Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - When you're giving an interview, do a brief research about the company online or if you know some body already working in that company try to know about the company from them. Also while giving the interview be your normal self don't try to be someone you aren't. Be confident with any answer you give. Try to be clear with your words and pronunciation. Try not to leave the sentences incomplete. Do not cut off the speaker.

OSB India Interview FAQs

How many rounds are there in OSB India Customer Service Associate interview?
OSB India interview process usually has 2 rounds. The most common rounds in the OSB India interview process are One-on-one Round and Case Study.

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