Optum Global Solutions Team Manager Interview Questions and Answers

Q1. Microservice architecture explanation
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Microservice architecture is an approach to software development where a single application is composed of small, independent services that communicate with each other through APIs.
• Each service is responsible for a specific function or feature of the application

• Services are loosely coupled and can be developed, deployed, and scaled independently

• Communication between services is typically done through lightweight protoc...read more
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Q2. Solid principles
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Q3. Steam api explanation
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Steam API is a set of web APIs provided by Valve for accessing Steam's features and data.
• Steam API allows developers to integrate Steam features such as user authentication, inventory management, and game statistics into their applications.

• Developers can use Steam API to access information about games, users, achievements, and more.

• Steam API provides endpoints for interacting with Steam's community features, such as us
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Q1. Tell me about yourself
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Experienced team manager with a background in project management and leadership.
• Over 5 years of experience leading teams in various industries

• Skilled in project planning, delegation, and conflict resolution

• Strong communication and interpersonal skills

• Proven track record of meeting deadlines and exceeding goals
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Q1. Tell me about a time when you had to present complex data insights to senior Leadership, what was the outcome?
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Q2. Describe a time when you encountered a technical obstacle in a project and how you overcome it?
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Q1. Draft Project Plan in Excel
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Drafting a project plan in Excel
• Create a detailed list of tasks and milestones

• Assign responsibilities to team members

• Set deadlines for each task

• Include a budget and resource allocation

• Use Excel's features like Gantt charts for visualization
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Q2. Explain Resource Planning
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Resource planning involves identifying and allocating resources to meet project goals efficiently.
• Identifying the resources needed for a project

• Allocating resources based on project requirements and constraints

• Monitoring resource usage and adjusting as needed

• Balancing resource availability and project deadlines

• Examples: assigning team members to specific tasks, scheduling equipment usage
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Q1. What are your challenges in your current role & how did you manage them?
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Challenges in current role include team communication and project deadlines.
• Managing team communication by scheduling regular meetings and providing clear instructions.

• Dealing with project deadlines by prioritizing tasks and delegating responsibilities effectively.

• Handling conflicts within the team by addressing issues promptly and promoting open communication.

• Adapting to changes in project scope or requirements by sta...read more
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Q1. What was the challenging issue that you encountered in the last project? How was it resolved/
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Q2. I was handling real time data management platform migration projects. Coordinating with multiple groups and completing the execution for the complex integrated system was the biggest challenge. I was invo...read more
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Q1. What was the maximum size of team handled by you in the past?
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Q2. I have handled the team of 12 technical resources.
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Q1. What is quality
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Quality is the measure of excellence or superiority in a product, service, or process.
• Quality refers to meeting or exceeding customer expectations.

• It involves consistent performance and reliability.

• Quality can be measured through various metrics such as defect rates, customer satisfaction, and adherence to standards.

• Examples of quality include a durable and well-designed product, efficient and error-free processes, and
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Q2. What is 7 qc tools
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The 7 QC tools are a set of problem-solving techniques used in quality management.
• The 7 QC tools are: Check Sheet, Pareto Chart, Cause and Effect Diagram, Histogram, Scatter Diagram, Control Chart, and Flowchart.

• These tools help identify, analyze, and solve quality-related issues in a systematic manner.

• For example, a Check Sheet can be used to collect data on defects, while a Pareto Chart helps prioritize the most sign...read more
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Q3. What is kaizen in
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Kaizen is a Japanese business philosophy that focuses on continuous improvement in all aspects of an organization.
• Kaizen emphasizes small, incremental changes over time rather than large, drastic changes.

• It involves all employees in the organization and encourages them to identify and implement improvements.

• Kaizen aims to eliminate waste, improve efficiency, and enhance quality.

• Examples of kaizen practices include 5S m...read more
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Q1. They ask you questions about avp level but hire u as a team manager as an individual contributor
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Q1. They ask questions about avp level. But then hire you as an individual contributor and they tag you as a team manager
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They will give the latest trending topic on Technology. For example: Will the development of ChatGPT and Google Bard will replace the developers in the market?

Q1. In this round, they will go through your resume and ask questions on basis of what you have done in your past job, will check your intent to learn. They will also be asking scenario based questions
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Q2. What are the process involved in Scrum? What was the tech stack of the project you managed? What was the data flow diagram? Can you explain in detail?
Ans. 
Scrum involves processes like sprint planning, daily stand-ups, sprint review, and retrospective.
• Sprint planning involves setting goals for the sprint and selecting tasks from the backlog.

• Daily stand-ups are short meetings where team members discuss progress, challenges, and plans for the day.

• Sprint review involves demonstrating completed work to stakeholders and gathering feedback.

• Retrospective is a meeting where the ...read more
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Q3. If your developer who was working on an important deliverables goes on sick leave, what would you do to make sure that the deliverables are met?
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I would reassign tasks, provide support, and adjust timelines to ensure deliverables are met.
• Reassign tasks to other team members based on their expertise and availability.

• Provide additional support and resources to the remaining team members to help them meet the deliverables.

• Adjust timelines and priorities as needed to accommodate the absence of the developer.

• Communicate with stakeholders about the situation and any ...read more
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Q1. Discussion on the similar line and mostly asked HR related questions, strengths and weakness. Where do you see yourself in 5 years?
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Q2. What are your strengths and weakness? Tell me 2 things that no-one knows about you? What is your motto of life? Some scenarios based questions as well.
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