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Optum Global Solutions Appeals Representative Interview Questions and Answers

Updated 25 Jan 2025

Optum Global Solutions Appeals Representative Interview Experiences

6 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. What is your Qualification
  • Ans. 

    Bachelor's degree in Business Administration

    • Completed a Bachelor's degree in Business Administration from XYZ University

    • Specialized in finance and accounting

    • Graduated with honors

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Work Salary Benefits Good culture Friend manager
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself. Are you experience Comfortable with night shift. Why you want to change your job.
Round 3 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself How much experience do you have. Why we should hire you. What do you know About healthcare. Grammar test. English test to read and understand Salary expectation Ambition What do you...

Interview Preparation Tips

Interview preparation tips for other job seekers - First should know about company.
What they do, for which profile you are applying.
Health insurance related facts
Be confident during interview
Prepare basic job interview questions

Appeals Representative Interview Questions Asked at Other Companies

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Jan 2024.

Round 1 - HR 

(1 Question)

  • Q1. Can you tell me about yourself?
Round 2 - Behavioral 

(1 Question)

  • Q1. How has your journey in the healthcare field been so far?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell us about yourself

Optum Global Solutions interview questions for designations

 Appeals Representative Associate

 (5)

 Appeals Analyst

 (4)

 Senior Appeals Analyst

 (1)

 Associate Representative

 (1)

 Claims Representative Associate

 (3)

 Customer Support Representative

 (1)

 Service Provider Representative

 (1)

 Senior Customer Service Representative

 (2)

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is your unique quality?
  • Ans. 

    My unique quality is my ability to empathize with others and understand their perspectives.

    • I have a natural ability to put myself in someone else's shoes and see things from their point of view.

    • I actively listen to others and try to understand their emotions and experiences.

    • I use my empathy to build strong relationships and resolve conflicts effectively.

    • I have received positive feedback from colleagues and clients abou...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be straight forward about telling your finest quality that you believe. It could be your memory, your ability to handle stressful situations.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. Tell something about yourself, what was your last role and responsibilities.
Round 3 - One-on-one 

(1 Question)

  • Q1. Please tell me something about your last role and responsibilities, salary expectations, Few questions related to US Healthcare

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing but be confident, and before interview prepared well, atleast one time.

Interview questions from similar companies

I applied via Company Website and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

This round involve three section Maths,english,logical reasoing

Round 2 - HR 

(3 Questions)

  • Q1. Introduction of yourself
  • Q2. Job profile and education details
  • Q3. Information about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview in three stages
PR Round
HR Round
Managerial Round

I applied via Campus Placement and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Questions logical

Round 2 - HR 

(1 Question)

  • Q1. Tell me about urself

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep calm n answer the questions with confidence.

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

Basic excel and grammar questions

Round 2 - Group Discussion 

A topic would be given to the candidates. Ex. "Pro's and Con's of social media"

Round 3 - Technical 

(1 Question)

  • Q1. Meaning of financial terms. My Self.
  • Ans. 

    Financial terms refer to the vocabulary used in the world of finance and economics.

    • Financial terms include words and phrases related to investments, banking, accounting, and more.

    • Examples of financial terms include assets, liabilities, interest rates, dividends, and capital gains.

    • Understanding financial terms is important for making informed financial decisions and communicating effectively with financial professionals

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and its ok if you miss to answer any question.

I applied via Campus Placement and was interviewed before Feb 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

Do with confidence prepare your self

Round 2 - Group Discussion 

Start putting your points on first 3 mins only

Round 3 - Technical 

(1 Question)

  • Q1. Some accounts based questions
Round 4 - HR 

(5 Questions)

  • Q1. What is your family background?
  • Q2. Why should we hire you?
  • Q3. Where do you see yourself in 5 years?
  • Q4. Tell me about yourself.
  • Q5. What are your strengths and weaknesses?

Interview Preparation Tips

Topics to prepare for TCS Process Associate interview:
  • Technical Skills
Interview preparation tips for other job seekers - Please stick on to the resume and prepare in advance talk with confidence
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Optum Global Solutions Interview FAQs

How many rounds are there in Optum Global Solutions Appeals Representative interview?
Optum Global Solutions interview process usually has 2 rounds. The most common rounds in the Optum Global Solutions interview process are One-on-one Round, HR and Resume Shortlist.

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Optum Global Solutions Appeals Representative Interview Process

based on 6 interviews

Interview experience

4.2
  
Good
View more

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Optum Global Solutions Appeals Representative Salary
based on 227 salaries
₹2 L/yr - ₹6.3 L/yr
At par with the average Appeals Representative Salary in India
View more details

Optum Global Solutions Appeals Representative Reviews and Ratings

based on 63 reviews

4.0/5

Rating in categories

3.7

Skill development

4.0

Work-life balance

3.5

Salary

4.4

Job security

4.2

Company culture

3.1

Promotions

3.9

Work satisfaction

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