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OLX Autos Customer Service Advisor Interview Questions and Answers

Updated 7 Dec 2023

OLX Autos Customer Service Advisor Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

They were asked for future goals and about the company also some sales related questions.

Round 3 - HR 

(1 Question)

  • Q1. Introduction and previous working culture.

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge about customer service and little bit sales.

Interview questions from similar companies

I applied via Company Website and was interviewed in Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 

About knowledge test

Round 3 - Group Discussion 

Particular topic for exmple covid-19

Round 4 - Technical 

(1 Question)

  • Q1. Computer type questions

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Advisor interview:
  • PGDCA
Interview preparation tips for other job seekers - Hlo sir im fresher I want this job for my future

I applied via Recruitment Consulltant and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Direct interview with manager about work experience your future role or vision in company down 2 to 3 years.....why left previous company, stability
  • Q2. Why you left previous company
  • Q3. Stability issue wat plan in genpact for 2 to 3 years
  • Ans. 

    Genpact offers stability through various initiatives such as career growth opportunities, employee engagement programs, and competitive compensation packages.

    • Genpact provides career growth opportunities to its employees, allowing them to develop their skills and advance within the company.

    • The company also has employee engagement programs that promote a positive work environment and foster a sense of community among emp...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Reading out english passages ...talk on a topic for 3 to 4 minutes...any topic.....topics call center in India, covid, my favourite hobbies, cricket in India...

I applied via Naukri.com and was interviewed in Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Call for interview 

(1 Question)

  • Q1. First introduction, then some cross questions regarding to your hobby,native place etc.And some questions about your work interests &knowledge.
Round 3 - Computer test 

(1 Question)

  • Q1. There will be some language listening &writing skill test .

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident on your word, whatever the questions will be.Actually they test your skill on english language& the way of talking, because this job title is customer service associates .
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    Experienced customer service advisor with a passion for helping customers and resolving issues efficiently.

    • Over 5 years of experience in customer service roles

    • Strong communication and problem-solving skills

    • Ability to remain calm and professional in high-pressure situations

    • Proven track record of exceeding customer satisfaction goals

    • Example: In my previous role at XYZ Company, I consistently received positive feedback fr...

  • Answered by AI
  • Q2. Why did you leave your last company?
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for a new challenge

    • Seeking better work-life balance

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Describe your previous KPI
  • Ans. 

    Handled an average of 50 customer inquiries per day with a 95% resolution rate

    • Maintained a high level of customer satisfaction by resolving issues efficiently

    • Met or exceeded daily targets for number of inquiries handled and resolution rate

    • Utilized effective communication skills to address customer concerns and provide solutions

  • Answered by AI
  • Q2. Why do you want to join tech-m?
  • Ans. 

    I want to join tech-m because of its reputation for innovation and commitment to customer satisfaction.

    • I am impressed by tech-m's track record of developing cutting-edge technology solutions.

    • I am excited about the opportunity to work in a dynamic and fast-paced environment.

    • I believe that tech-m's focus on customer satisfaction aligns with my own values and goals.

    • I am eager to contribute my skills and expertise to help

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you wish to work for tech-m, please keep your brain at home. No use there. if you dont use your brain you will have fun and enjoy. If you use it, you will only get frustrated. Management is not at all organised. If you get selected just follow what they say. Politics? Yes there is lot

I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
  • Q2. How did you spend yesterday/weekend?

Interview Preparation Tips

Interview preparation tips for other job seekers - You must have good communication skills mainly english language . The interview is to assess whether a candidate can speak english without making any grammatical error.

I applied via Indeed and was interviewed before Sep 2019. There were 3 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about your upbringing?
  • Q2. Spell 'AMAZON'.
  • Q3. What are your strengths?
  • Q4. Why you want to join Tech mahindra ?

Interview Preparation Tips

Interview preparation tips for other job seekers - It was my 1st experience of formal interview. I was quite excited and they ware very friendly. Interview needs the employee to be confident and bold enough to say perfectly. That's it.

I applied via Recruitment Consultant and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. How can you tackle your customer in real time scenario?
  • Q2. She was checking my confidence level ?
  • Q3. My perfection

Interview Preparation Tips

Interview preparation tips for other job seekers - The most important thing about interview is be confident but don't be overconfident.

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself and work history
  • Q2. Why did you leave those companies
  • Q3. Grammar test and simple topics to speak on a minute

Interview Preparation Tips

Interview preparation tips for other job seekers - Two rounds of interview. VnA and Operations round. Be prepared with vna round through youtube and google. There could also be simple grammar test online. Give answers in simple and point wise in operations round.Its not difficult to crack.

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Assignment 
Round 3 - Aptitude Test 
Round 4 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. Why should we hire you?
  • Q3. What are your salary expectations?
  • Q4. What are your strengths and weaknesses?
  • Q5. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

OLX Autos Interview FAQs

How many rounds are there in OLX Autos Customer Service Advisor interview?
OLX Autos interview process usually has 3 rounds. The most common rounds in the OLX Autos interview process are Resume Shortlist, Group Discussion and HR.

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OLX Autos Customer Service Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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