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Ola Cabs Customer Service Executive Interview Questions and Answers

Updated 27 Feb 2022

Ola Cabs Customer Service Executive Interview Experiences

2 interviews found

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Ola Cabs Customer Service Executive interview:
  • Self introduction
  • Confidence skills Needed
  • Pre prepared General Topics
  • Eye Contact in Zoom interview
  • Ola products have a look
Interview preparation tips for other job seekers - OLA most popular corporate organization in india Recentlyola electric scooters Also launched it's a very Friendly Environment Team Members So Cooperative Good Communication skills Needed Customer convincing skills Ready To do Multiple Activities in a Day...you Get Team Support If your Facing Any issue Task Assign Timing...Salary Point Quite Disappointment Happens Few Department..But Not Giving more pressure .if you are ready To Face pressure oriented Job in ola Selected in Sales You Can Earn More in ola but Challenging Role exist.

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
  • Q2. Roles and responsibilities
  • Q3. Conversion

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about yourself and about your experience

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Interview questions from similar companies

I applied via Approached by Company and was interviewed before Oct 2021. There was 1 interview round.

Round 1 - Chatting 

(6 Questions)

  • Q1. What can you expect from company ?
  • Q2. How did you feel you get this job.?
  • Q3. Did you get exciting to join with us
  • Q4. Did you have intrested to join us
  • Q5. Any suggestions to give us
  • Q6. Salary depends on your work

Interview Preparation Tips

Interview preparation tips for other job seekers - Trust on your hopes
Work hard
Don't believe anyone directly

I applied via Naukri.com and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Tell me something about urself in brief
  • Q2. Do u have any experience?
  • Q3. What was ur last salary and what is ur expected salary

Interview Preparation Tips

Interview preparation tips for other job seekers - Whatever you talk be confident that is the only and most importantly required
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was EV in India

Round 2 - One-on-one 

(1 Question)

  • Q1. Hobbies Tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
  • Q2. If a street electricity is gone whom will u call?
  • Q3. What is animal doctor called as ?
  • Q4. Choose any topic of your choice and speak for 5 mins on that .
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Referral and was interviewed in Dec 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About yourself, ask some questions which mentioned in my resume regarding qualification, describe your hobbies, about company and all
Round 3 - HR 

(1 Question)

  • Q1. Why want to do this job, about yourself, how long do you work here
  • Ans. 

    I am passionate about providing excellent customer service and have a strong track record in this field.

    • I have always enjoyed interacting with people and helping them solve their problems.

    • I have worked in customer service for 5 years and have consistently received positive feedback from customers.

    • I am a good listener and have the ability to empathize with customers, which helps me understand their needs and provide eff...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Could you please provide me IT internship notification in dehradun
Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I appeared for an interview in Mar 2023.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell me introduce your self ? 2.Tell me about your childhood friend ?
  • Q2. Tell me about your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Normal interview and basic knowledge chack of your English
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2022.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Its normally the HR asks the introduce yourself
  • Q2. After that HR will give a one topic and on that topic we have to elaborate the topic for 5-10 mins
Round 3 - One-on-one 

(2 Questions)

  • Q1. Then their will be the video call for the seniors
  • Q2. There also the seniors will ask some topics to explain in hindi or english

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and do not hesitate while talking to HR or the seniors

I applied via Naukri.com and was interviewed in Jul 2021. There were 8 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. What is your greatest weekness?
  • Q2. What motivates to you?
  • Q3. How you handle stress and pressure?
  • Q4. Describe your work style?
  • Q5. What are your passions..
  • Q6. If u selected in this what you will do..
  • Q7. If you don't get this job what u can do..

Interview Preparation Tips

Interview preparation tips for other job seekers - Research the company and job description
Think of questions u ask
Dress to impress..
Bring interview materials..
Prepare for common interview questions

Ola Cabs Interview FAQs

How many rounds are there in Ola Cabs Customer Service Executive interview?
Ola Cabs interview process usually has 1 rounds. The most common rounds in the Ola Cabs interview process are HR.

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Ola Cabs Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Ola Cabs Customer Service Executive Salary
based on 89 salaries
₹1.9 L/yr - ₹4.5 L/yr
9% less than the average Customer Service Executive Salary in India
View more details

Ola Cabs Customer Service Executive Reviews and Ratings

based on 25 reviews

4.5/5

Rating in categories

4.2

Skill development

4.2

Work-life balance

3.7

Salary

4.2

Job security

4.3

Company culture

3.4

Promotions

4.6

Work satisfaction

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