Interview Questions

  • Reviews
  • Salaries
  • Interview Questions
  • About Company
  • Benefits
  • Jobs
  • Office Photos
+ Contribute
notification
notification
Login
Upload Button Icon Add office photos
Employer? Claim Account for FREE

Ola Cabs

Compare button icon Compare button icon Compare
3.4

based on 1.9k Reviews

Filter interviews by

Ola Cabs Customer Service Executive Interview Questions and Answers

Updated 27 Feb 2022

Ola Cabs Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 27 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Why are you looking for a change?
    • Add your answer
  • Q4. What are your salary expectations?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Topics to prepare for Ola Cabs Customer Service Executive interview:
  • Self introduction
  • Confidence skills Needed
  • Pre prepared General Topics
  • Eye Contact in Zoom interview
  • Ola products have a look
Interview preparation tips for other job seekers - OLA most popular corporate organization in india Recentlyola electric scooters Also launched it's a very Friendly Environment Team Members So Cooperative Good Communication skills Needed Customer convincing skills Ready To do Multiple Activities in a Day...you Get Team Support If your Facing Any issue Task Assign Timing...Salary Point Quite Disappointment Happens Few Department..But Not Giving more pressure .if you are ready To Face pressure oriented Job in ola Selected in Sales You Can Earn More in ola but Challenging Role exist.

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 23 Aug 2021

I applied via Referral and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. Roles and responsibilities
    • Add your answer
  • Q3. Conversion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident about yourself and about your experience

Customer Service Executive Interview Questions Asked at Other Companies

asked in Zomato
Q1. How u deal to the customer if he get non veg food instead of veg ... read more
View answers (35)
asked in Zomato
Q2. How you deal to the customer if he complain that delivery boy thr ... read more
View answers (8)
asked in iEnergizer
Q3. 3. What do you mean by Customer service? What is BPO?
View answers (36)
asked in Muthoot Fincorp
Q4. What do you know about gold loans and How will you identify wheth ... read more
View answers (10)
asked in Startek
Q5. If you will get a call and customer is very frustrated and then h ... read more
View answers (14)
View All

Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Indiamart Intermesh user image Anonymous

posted on 28 Jun 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

They just share about how to work share assignment on how to work nothing complicated soo easy..only you have to make one video before

Round 2 - HR 

(2 Questions)

  • Q1. Where do you work before ?
    • View 1 more answer
  • Q2. Why you leave your job?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 28 Dec 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction experience profile
    • Add your answer

Customer Service Executive Interview Questions & Answers

Udaan user image Anonymous

posted on 9 Jan 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Need good company to work i will give 100%
    • Add your answer
  • Q2. Best companies to work
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work

Customer Service Executive Interview Questions & Answers

Swiggy user image Anonymous

posted on 3 Apr 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

Some general queries, mathematical and analyticals. multiple choice. 15mins

Round 2 - Typing Test 

(1 Question)

  • Q1. Typing speed should be atleast 25wpm
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Usual previous job questions and how long you can stay
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

Customer Service Executive Interview Questions & Answers

JustDial user image Anonymous

posted on 29 May 2021

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. If a street electricity is gone whom will u call?
    • Add your answer
  • Q3. What is animal doctor called as ?
    • Add your answer
  • Q4. Choose any topic of your choice and speak for 5 mins on that .
    • Add your answer

Customer Service Executive Interview Questions & Answers

LinkedIn user image Anonymous

posted on 2 Dec 2021

I applied via Campus Placement and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself.
    • Add your answer
  • Q2. Situation based questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm, be prepared and be honest.

Customer Service Executive Interview Questions & Answers

Indiamart Intermesh user image MUHEEN GAZI

posted on 16 May 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Group Discussion 

Topic was EV in India

Round 2 - One-on-one 

(1 Question)

  • Q1. Hobbies Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

Customer Service Executive Interview Questions & Answers

Flipkart user image Anonymous

posted on 3 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
No response

I applied via LinkedIn and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Briefly introduce yourself
    • Add your answer
  • Q2. Explain your work Experience
    • Add your answer
More about working at Ola Cabs

Ola Cabs Interview FAQs

How many rounds are there in Ola Cabs Customer Service Executive interview?
Ola Cabs interview process usually has 1 rounds. The most common rounds in the Ola Cabs interview process are HR.

Tell us how to improve this page.

Ola Cabs Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 2 Ola Cabs interviews
Referral
50%
50% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

Customer Service Executive Interview Questions from Similar Companies

Amazon Customer Service Executive Interview Questions
4.1
 • 101 Interviews
Flipkart Customer Service Executive Interview Questions
4.0
 • 24 Interviews
Zomato Customer Service Executive Interview Questions
3.8
 • 16 Interviews
Indiamart Intermesh Customer Service Executive Interview Questions
3.6
 • 5 Interviews
Swiggy Customer Service Executive Interview Questions
3.8
 • 2 Interviews
Udaan Customer Service Executive Interview Questions
4.0
 • 1 Interview
JustDial Customer Service Executive Interview Questions
3.5
 • 1 Interview
LinkedIn Customer Service Executive Interview Questions
4.3
 • 1 Interview
View all

Fast track your campus placements

Indian Institute of Technology (IIT), Chennai Placement Questions
8 Interviews
Indian Institute of Technology (IIT), Mumbai Placement Questions
5 Interviews
Indian Institute of Technology (IIT), Kanpur Placement Questions
2 Interviews
Thapar Institute of Engineering and Technology (TIET) Placement Questions
1 Interview
Indian Institute of Technology (IIT), Guwahati Placement Questions
1 Interview
Indian Institute of Technology (IIT), Kharagpur Placement Questions
1 Interview
Indian Institute of Technology (IIT), Roorkee Placement Questions
1 Interview
View all
Ola Cabs Customer Service Executive Salary
based on 83 salaries
₹1.9 L/yr - ₹4.5 L/yr
9% less than the average Customer Service Executive Salary in India
View more details

Ola Cabs Customer Service Executive Reviews and Ratings

based on 25 reviews

4.5/5

Rating in categories

4.2

Skill development

4.2

Work-Life balance

3.7

Salary & Benefits

4.2

Job Security

4.3

Company culture

3.4

Promotions/Appraisal

4.6

Work Satisfaction

Explore 25 Reviews and Ratings
Ola Cabs Salaries in India
Driver
743 salaries
unlock blur

₹1 L/yr - ₹6 L/yr

CAR Driver
564 salaries
unlock blur

₹1 L/yr - ₹6.5 L/yr

Assistant Manager
246 salaries
unlock blur

₹5 L/yr - ₹17.4 L/yr

Business Development Executive
231 salaries
unlock blur

₹1.8 L/yr - ₹5 L/yr

Team Lead
226 salaries
unlock blur

₹2.3 L/yr - ₹7.5 L/yr

Explore more salaries
Compare Ola Cabs with

Uber

4.2
Compare

Meru cabs

4.0
Compare

Zoomcar

3.6
Compare

Rapido

3.8
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview