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NTT Data Help Desk Associate Interview Questions and Answers
NTT Data Help Desk Associate Interview Experiences
2 interviews found
Help Desk Associate Interview Questions & Answers
Baskar Ravi Varma Parameswaran
posted on 26 Jun 2023
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2022. There were 4 interview rounds.
(1 Question)
- Q1. Tell me about your current job profile
(1 Question)
- Q1. What is the North Bridge ans South Bridge
- Ans.
The North Bridge and South Bridge are components of a computer's motherboard responsible for connecting the CPU, RAM, and other high-speed components.
North Bridge connects the CPU, RAM, and high-speed components directly
South Bridge connects the slower peripheral devices like USB, SATA, and audio controllers
North Bridge and South Bridge work together to facilitate communication between the CPU and other components
Examp...
(1 Question)
- Q1. Document verification and salary negotiation
Interview Preparation Tips
Skills evaluated in this interview
I applied via Naukri.com and was interviewed before Aug 2021. There were 2 interview rounds.
(1 Question)
- Q1. Basic network troubleshooting and windows questions
Interview Preparation Tips
This place is very good in terms of job security and facilities it provides
Interview questions from similar companies
Senior Help Desk Associate Interview Questions & Answers
NTT DATA, Inc.
Anonymous
posted on 9 Jan 2025
Selected
I applied via Naukri.com and was interviewed in Jul 2024. There were 3 interview rounds.
(2 Questions)
- Q1. Looking for job change
- Q2. Current and expected CTC
(2 Questions)
- Q1. Diff between shared mail box and distribution list
- Q2. What is VPN
(3 Questions)
- Q1. Why you want to do job change
- Q2. How will you handle frustrated user answer from your experience
- Q3. What are your strengths and they will ask a question from that you need to answer from your experience
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
Medium level questions
To improve communication skills
Interview Preparation Tips
- To introduce myself
Senior Assistant Help Desk Technician Interview Questions & Answers
DXC Technology
Anonymous
posted on 21 Mar 2023
Selected
I applied via Simply hired and was interviewed in Feb 2023. There were 2 interview rounds.
Topics : About your hobbies, COVID 19, Fast Food culture, Online education Boon or Bane
(2 Questions)
- Q1. Basics about Computers such as ip address, Task manager, Device Manager, Ram & Rom and some scenario based questions related to service desk / tech support
- Q2. 1. What are the different types of ip address 2. What is Static and Dynamic IP address 3. What is incident management
- Ans.
This question covers IP address types, static and dynamic IP addresses, and incident management.
Different types of IP addresses include IPv4 and IPv6
Static IP addresses are manually assigned and do not change, while dynamic IP addresses are assigned by a DHCP server and can change
Incident management is the process of identifying, analyzing, and resolving IT incidents to minimize their impact on business operations
Interview Preparation Tips
Skills evaluated in this interview
sannu kumar
Selected
I applied via Naukri.com and was interviewed before Feb 2023. There was 1 interview round.
(1 Question)
- Q1. As a experience what you have done in your previous company tell me about your roles and responsibilities
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Basic Technical interview question regarding laptop and desktops
- Q2. Why we use Ping command
- Ans.
Ping command is used to test the reachability of a host on an IP network.
Ping command sends ICMP echo request packets to the target host
It waits for ICMP echo reply packets to confirm the host's availability
Ping command helps in troubleshooting network connectivity issues
It can also be used to measure round-trip time between the source and target host
- Q3. Difference between ipv4vand ipv6
- Ans.
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.
IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).
IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.
IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...
- Q4. Outlook file corrupted or not opening
(1 Question)
- Q1. Salary and other elated
Skills evaluated in this interview
Tabita Kalaivani
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
Favorite color and the reason
(1 Question)
- Q1. Itil certification will be good
Tapash Sahani
I was interviewed in Aug 2017.
Interview Preparation Tips
Experience: They told to introduce self and take any topic and talk for 2 minutes
Duration: 5 minutes
Skills: Communication
Senior Assistant Help Desk Technician Interview Questions & Answers
DXC Technology
Anonymous
posted on 25 Oct 2023
I applied via Referral and was interviewed before Oct 2022. There were 4 interview rounds.
(1 Question)
- Q1. Basic of computer
(1 Question)
- Q1. Salary related queries
(1 Question)
- Q1. No question introduction testing communication and behaviour
Interview Preparation Tips
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NTT Data Help Desk Associate Interview Process
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NTT Data Help Desk Associate Reviews and Ratings
based on 4 reviews
Rating in categories
|
Software Engineer
933
salaries
|  ₹2.8 L/yr - ₹11 L/yr |
|
Senior Associate
774
salaries
| ₹1.2 L/yr - ₹7.5 L/yr |
|
Network Engineer
672
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Software Developer
636
salaries
| ₹3.5 L/yr - ₹14.5 L/yr |
|
Senior Software Engineer
570
salaries
| ₹6.5 L/yr - ₹26 L/yr |
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